Part Time Remote Apple Customer Service Jobs in Indiana

Company Description

Lucky 415 Marketing and Promotions is an international Event Staffing and Promotions company that works day and night provide our clients with the representation that their brand deserves.

With a database of over 100,000 event staff, brand ambassadors, flyer teams, street teams, concert street teams, beverage sampling teams, models, trade show hosts, market managers, concert event hosts, and tour managers we provide all types of talent for events throughout the United States and Canada for a variety of promotional marketing events and promotions.

We have been in business since 2003 and enjoy a fantastic reputation with our clients and brand ambassadors alike.

We focus on client satisfaction and fairness within the brand ambassador community. We work with each client on an individual basis to be certain that their project receives the attention that it needs and most importantly, deserves

Job Description

Lucky 415 Marketing and Promotions  is hiring a part-time account manager for an exclusive client contract. Position is temporary but may turn into permanent position, 20-25 hours per week.

Account Manager SOW

-20-25 hours per week

-Tuesday - Friday 10am PT - 3:00pm PT daily  (Hours may vary, Flexible schedule required)

-Temporary position, may turn into permanent position

-Remote position, location open

%30 - Scheduling (Event and Ambassador)

%20 - Event coordination and communication with client and team ambassadors

%25 - Administrative duties including payment processing

%20 - Recruiting - Interviewing

%5  -  Training Ambassadors

• Experience in administrative setting, account management and customer service (minimum 3 years)
• Minimum 2 years experience in the event marketing field preferred
• BA in Marketing, Business Administration, Communications preferred
• Extraordinary customer service skills
• Excellent communication skills (written and verbal)
• Adaptive and fluid with the approach to scheduling, last minute changes
• Ability to prioritize and multitask efficiently
• Self-direction leading to high degree of success throughout his/her career
• Proven self-starter
• Ability to work autonomously with ability to work remotely without direct supervision while    maintaining a high quality of accountability and transparency.
• Strong problem solving abilities with the ability to 'think outside of the box' in recruiting methods and when dealing with challenges in all aspects.
• Strong organizational skills
• High Proficiency with Microsoft Excel, and all Google Drive/Docs
• Excellent time management skills
• A high standard of values, ethics, integrity, and trust
• Successful Performance Indicators:
  • Quantitative:
    • Month over month growth in efficiency.
    • Achievement of overall team's acquisition goals
  • Qualitative:
    • Level of interaction with clients and recruits
    • Excellent client feedback and partnerships with account management team, client, etc.
    • Excellent scores in quality control audits.
• Remote position requires a dedicated and quiet office space, high speed internet connection and phone. Some travel may be required.

Qualified Account Managers should email a cover letter and Resume.

Qualifications

• Experience in administrative setting, account management and customer service (minimum 3 years)
• Minimum 2 years experience in the event marketing field preferred
• BA in Marketing, Business Administration, Communications preferred
• Extraordinary customer service skills
• Excellent communication skills (written and verbal)
• Adaptive and fluid with the approach to scheduling, last minute changes
• Ability to prioritize and multitask efficiently
• Self-direction leading to high degree of success throughout his/her career
• Proven self-starter
• Ability to work autonomously with ability to work remotely without direct supervision while    maintaining a high quality of accountability and transparency.
• Strong problem solving abilities with the ability to 'think outside of the box' in recruiting methods and when dealing with challenges in all aspects.
• Strong organizational skills
• High Proficiency with Microsoft Excel, and all Google Drive/Docs
• Excellent time management skills
• A high standard of values, ethics, integrity, and trust
• Successful Performance Indicators:

Additional Information

All your information will be kept confidential according to EEO guidelines.