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Manager Remote Apple Customer Service Jobs in Indiana

Remote Customer Service Agent

Bloomington, IN · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Gary, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Carmel, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Fishers, IN · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Indianapolis, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Columbus, IN · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Anderson, IN · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

South Bend, IN · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Muncie, IN · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Kokomo, IN · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Evansville, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Fort Wayne, IN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Elkhart, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Crown Point, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Lafayette, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Hammond, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Terre Haute, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Greenwood, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

West Lafayette, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

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Showing results 1-20

Manager Remote Apple Customer Service information

What is the difference between Manager Remote Apple Customer Service vs Customer Support Specialist?

AspectManager Remote Apple Customer ServiceCustomer Support Specialist
CredentialsExperience in customer service, leadership skills, sometimes management certificationsCustomer service experience, communication skills, often no formal certifications required
Work EnvironmentRemote, team management, strategic planningRemote or on-site, direct customer interaction
Employer & Industry UsageApple, tech industry, customer service managementVarious companies, tech and retail sectors, frontline support

The main difference is that the Manager Remote Apple Customer Service oversees teams and manages customer service strategies, while the Customer Support Specialist handles direct customer interactions. Managers focus on leadership and operations, whereas specialists focus on resolving customer issues.

What are the most commonly searched types of Remote Apple Customer Service jobs in Indiana? The most popular types of Remote Apple Customer Service jobs in Indiana are:
Manager Customer Service

Manager Customer Service

OSBORN LLC

Richmond, IN • Remote

Other

Posted 6 days ago

New


Job description

  • Direct daily operations of the customer account coordinators; plan, prioritize, and delegate work tasks to ensure the proper functioning of the department
  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.; resolve customer inquiries promptly and accurately to ensure customer satisfaction. Escalate as needed.
  • Provide customers with product information, availability, and lead time, and make product recommendations
  • Provide training to customer account coordinators:Provide comprehensive training and guidance to help deliver great customer experiences, including inside sales activities.
  • Monitor and report on performance:Compile and analyze data, establish and communicate service metrics, and audit procedures and trends to share with upper management
  • Review customer complaints thoroughly to identify and resolve issues impacting the service, efficiency, and productivity of customer account coordinators
  • Facilitate interdepartmental collaboration by integrating customer service insights into strategic planning and reviews, fostering partnerships with departmental leaders
  • Enhance operational efficiency by conducting thorough analysis, evaluation, and redesign of processes, and identifying opportunities for system enhancement
  • Lead and develop a team of customer account coordinators, offering feedback and guidance as needed to foster growth and excellence
  • Oversee the end-to-end management of customer orders, from purchase order to final shipping, ensuring meticulous documentation to track customer requests and inquiries.
  • Provide administrative and operational assistance to ensure smooth product delivery to customers
  • Supervise the budget allocated to the customer service department
  • Bachelor's degree preferred
  • Seven (7) plus years experience in Customer Service Management; manufacturing/industrial setting required
  • Preferred experience establishing or revitalizing Customer Service organizations, while managing remote or international workforces.
  • Located primarily onsite (remote work available occasionally)