Join Our Team as an Orthodontic Office Administrator – Drive Excellence in Patient Care and Office Operations!
Pittman Family Orthodontics is seeking a motivated and organized Orthodontic Office Administrator to join our growing practice in Fuquay-Varina, NC. This full-time role is essential for ensuring smooth daily operations and delivering outstanding patient service in a friendly, supportive environment. If you thrive in a dynamic team setting and have a passion for healthcare administration, we want to hear from you.
About Pittman Family Orthodontics
At Pittman Family Orthodontics, we provide comprehensive orthodontic care with a commitment to patient comfort, innovation, and professional excellence. Our team values open communication, continuous learning, and fostering a positive workplace where every employee is valued and empowered to succeed.
Title
Orthodontic Office Administrator
Job Description
Greet patients warmly, delivering excellent customer service that creates a welcoming atmosphere.
Manage appointment scheduling, confirmations, and follow-up communications with precision.
Support new patient intake and maintain accurate, organized patient records.
Collaborate with clinical staff to promote efficient and compassionate patient care.
Oversee office communications, mail, and inventory management to maintain smooth operations.
Ensure compliance with HIPAA and OSHA regulations, maintaining a safe and secure environment.
Process billing, payments, and insurance claims accurately and promptly.
Verify insurance eligibility and professionally handle outstanding balances.
Address patient inquiries with empathy and professionalism.
Foster a positive team culture that encourages respect, cooperation, and motivation.
Salary Range
Part-time $18 - $35 per hour
- Competitive salary based on qualifications and experience.
Benefits
Comprehensive health and vision insurance plans.
401(k) retirement savings plan.
Paid time off, including holidays.
Employee discounts and performance incentives.
Opportunities for professional growth and continuing education.
Shift & Schedule
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 2:00 PM
Saturday & Sunday: Closed
Requirements
Proven experience in office administration, ideally within a medical or dental setting.
Knowledge of medical claims processing, insurance verification, and billing procedures.
Strong understanding of HIPAA compliance and patient confidentiality standards.
Excellent organizational, multitasking, and communication skills.
Ability to collaborate effectively with healthcare professionals and support team dynamics.
Proficiency in managing patient records and administrative office systems.
Reliable work ethic and adaptability in a fast-paced environment.
Preferences
Experience in orthodontics or dental office environments.
Familiarity with workplace health and safety regulations.
Prior exposure to care coordination and patient interaction in a clinical setting.
Skills in inventory management and clerical office duties.
Hiring Process
[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.
Jobley Bonus
$37
If you land this job through Jobley, you will be eligible for a jobley bonus.