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Part Time Life Alert Customer Service Jobs in Riverside, CA

Dollartree

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3309 S Bristol St, Ste A,Santa Ana,California 92704-7262 04530 Dollar Tree From: 17 To ...

Dollar Tree

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3309 S Bristol St, Ste A,Santa Ana,California 92704-7262 04530 Dollar Tree From: 17 To ...

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All JobsLife Alert Customer Service JobsPart Time Life Alert Customer Service JobsPart Time Life Alert Customer Service Jobs in Riverside, CA

Part Time Life Alert Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do part time life alert customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for part time life alert customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some typical challenges faced by part time Life Alert customer service representatives, and how can these be managed effectively?

Part-time Life Alert customer service representatives often handle urgent calls from clients experiencing medical or safety emergencies, which can be emotionally demanding. Managing high-stress situations and maintaining a calm, compassionate demeanor are essential skills for this role. Representatives must also quickly assess situations, follow protocols accurately, and communicate clearly with both customers and emergency responders. Regular training, support from experienced team members, and debriefing sessions can help manage the emotional challenges and ensure effective service.

What is the difference between Part Time Life Alert Customer Service vs Part Time Medical Alert Customer Service?

AspectPart Time Life Alert Customer ServicePart Time Medical Alert Customer Service
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience, possibly CPR certification
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageLife alert and emergency response companiesMedical alert and emergency response companies
Common Search & ComparisonCustomer service roles in emergency alert servicesCustomer service roles in medical alert services

Both roles involve assisting customers via phone, providing emergency support, and require strong communication skills. The main difference lies in the industry focus: Life Alert Customer Service centers on general emergency alert services, while Medical Alert Customer Service specializes in medical emergency responses, often requiring additional health-related certifications.

What does a part time Life Alert customer service representative do?

A Part Time Life Alert Customer Service representative assists customers by responding to emergency calls, providing support during medical or safety incidents, and answering questions about Life Alert services. They are responsible for dispatching help when needed, maintaining accurate records, and offering reassurance to clients in stressful situations. These representatives typically work flexible hours and must possess strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a part time Life Alert customer service representative?

To thrive as a Part Time Life Alert Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and emergency response protocols is typically required. Empathy, patience, and the ability to remain calm under pressure are standout soft skills for supporting customers in distressing situations. These skills are crucial for ensuring prompt, compassionate, and accurate assistance to individuals in emergency scenarios.
What are the most commonly searched types of Life Alert Customer Service jobs in Riverside, CA? The most popular types of Life Alert Customer Service jobs in Riverside, CA are:
Part Time Life Alert Customer Service jobs near you
Infographic showing various Part Time Life Alert Customer Service job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Rep (Part-Time)

PGW Auto Glass

Riverside, CA • On-site

$21/hr

Part-time

Retirement

Posted 24 days ago

PGW Auto Glass rating

4.9

Company rating: 4.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

399th of 415 rated retail wholesalers

Job description

Job Summary: This role involves handling inbound and outbound customer interactions to ensure accurate scheduling, billing, and service resolution. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to delivering excellent customer service.
In this role, you will manage customer inquiries, orders, complaints, troubleshooting, and returns while working closely with distribution centers, third-party carriers, and suppliers to resolve issues efficiently in a fast paced, team-oriented environment.
Key Responsibilities & Duties:
This position is part-time.
  • Respond to inbound customer calls and emails regarding price quotes, orders, scheduling, billing, and service inquiries.
  • Provide professional and efficient customer service while maintaining a high level of courtesy and accuracy.
  • Troubleshoot and resolve customer complaints, including shipping issues, product concerns, and service discrepancies.
  • Facilitate returns and coordinate with distribution centers and suppliers to ensure accurate processing.
  • Maintain accurate documentation of customer interactions, issues, and resolutions using CRM software.
  • Follow up with customers throughout the resolution process to ensure satisfaction.
  • Route calls to the appropriate department when necessary, ensuring a seamless customer experience.
  • Assist in generating sales and upselling opportunities based on inbound customer inquiries.
  • Stay knowledgeable about product inventory, ADAS systems, and calibration processes to provide accurate information to customers.
  • Ensure consistent communication between the company and customers to foster strong relationships.
  • Perform data entry, process cancellations, credits, and invoicing as needed.
  • Support additional call center functions and assume other duties as assigned.

Qualifications & Skills:
  • Strong verbal and written communication skills with the ability to convey information clearly and professionally.
  • Previous customer service experience in a call center environment.
  • Bilingual in English & Spanish is a plus.
  • Ability to multi-task in a fast-paced, high-volume environment.
  • Strong problem-solving and conflict resolution skills.
  • Attention to detail and ability to work under frequent interruptions.
  • Experience using CRM systems and data entry tools.
  • Sound knowledge of customer service principles and best practices.
  • Ability to work independently and as part of a team.
  • High School diploma or equivalent required.

Work Environment & Physical Requirements:
  • Work is primarily sedentary; must be able to sit for extended periods while using a computer, keyboard, and mouse.
  • Occasional lifting and moving up to 50 lbs. may be required.
  • Fast-paced environment with frequent customer interactions and problem resolution.

Benefits & Compensation:
  • 401(k) with company match

Compensation: $21.00/hour
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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