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Part Time Life Alert Customer Service Jobs in Riverside, CA

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Part Time Life Alert Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do part time life alert customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for part time life alert customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What does a part time Life Alert customer service representative do?

A Part Time Life Alert Customer Service representative assists customers by responding to emergency calls, providing support during medical or safety incidents, and answering questions about Life Alert services. They are responsible for dispatching help when needed, maintaining accurate records, and offering reassurance to clients in stressful situations. These representatives typically work flexible hours and must possess strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a part time Life Alert customer service representative?

To thrive as a Part Time Life Alert Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and emergency response protocols is typically required. Empathy, patience, and the ability to remain calm under pressure are standout soft skills for supporting customers in distressing situations. These skills are crucial for ensuring prompt, compassionate, and accurate assistance to individuals in emergency scenarios.

What are some typical challenges faced by part time Life Alert customer service representatives, and how can these be managed effectively?

Part-time Life Alert customer service representatives often handle urgent calls from clients experiencing medical or safety emergencies, which can be emotionally demanding. Managing high-stress situations and maintaining a calm, compassionate demeanor are essential skills for this role. Representatives must also quickly assess situations, follow protocols accurately, and communicate clearly with both customers and emergency responders. Regular training, support from experienced team members, and debriefing sessions can help manage the emotional challenges and ensure effective service.

What is the difference between Part Time Life Alert Customer Service vs Part Time Medical Alert Customer Service?

AspectPart Time Life Alert Customer ServicePart Time Medical Alert Customer Service
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience, possibly CPR certification
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageLife alert and emergency response companiesMedical alert and emergency response companies
Common Search & ComparisonCustomer service roles in emergency alert servicesCustomer service roles in medical alert services

Both roles involve assisting customers via phone, providing emergency support, and require strong communication skills. The main difference lies in the industry focus: Life Alert Customer Service centers on general emergency alert services, while Medical Alert Customer Service specializes in medical emergency responses, often requiring additional health-related certifications.

What are the most commonly searched types of Life Alert Customer Service jobs in Riverside, CA?

The most popular types of Life Alert Customer Service jobs in Riverside, CA are:

Infographic showing various Part Time Life Alert Customer Service job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Part-time Customer Service Associate

Irvine, CA โ€ข On-site

$17 - $19/hr

Full-time, Part-time

Re-posted 7 days ago


Job description

The Customer Service Associate delivers world-class customer service to all retail customers by receiving and processing packages for UPS and US Postal Service shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has some retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be self motivated and a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The candidate should have a good sense of humor and enjoy working with others.

We have two locations for possible employment. Irvine or Newport Coast.

Part Time or Full Time available.

Please specify desired location(s) and full time or part time.

COMPENSATION

  • $17.00 - $19.00ย per hour D.O.Q.

RESPONSIBILITIESย ย 

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean and safe working environment
  • Able to multitask and pay attention to detail
  • Able to stay organized and follow through and finish tasks.

QUALIFICATIONSย ย 

  • High school diploma or GED required
  • Retail/customer service experience a plus
  • Good communication and people skills
  • Strong computer skills.
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 50+ pounds
  • Willing and able to work a very flexible schedule that may span Monday through Sunday
  • Notary Public a plus
  • Able to stand for 8 hour shift

BENEFITSย  ย 

  • Employee Discounts
  • Sick Time
  • Uniforms Provided
  • Direct Deposit
  • Performance Bonus