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Part Time It Support Specialist Jobs in Rio Rancho, NM

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All JobsIt Support Specialist JobsPart Time It Support Specialist JobsPart Time It Support Specialist Jobs in Rio Rancho, NM

Part Time It Support Specialist information

See Rio Rancho, NM salary details

$11

$23

$42

How much do part time it support specialist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for part time it support specialist in Rio Rancho, NM is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $26.68 per hour, depending on experience, location, and employer.

What does a Part Time IT Support Specialist do?

A Part Time IT Support Specialist is responsible for assisting with the maintenance, troubleshooting, and repair of computer systems, networks, and related technology on a part-time basis. They help users resolve hardware, software, and connectivity issues, often by responding to help desk tickets or providing direct support. Their duties may also include installing software, configuring new devices, and ensuring that security protocols are followed. Working part-time allows them to support organizations with flexible schedules while still providing essential technology services.

What are the key skills and qualifications needed to thrive as a Part Time IT Support Specialist, and why are they important?

To thrive as a Part Time IT Support Specialist, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and often a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is essential for resolving technical issues efficiently. Strong problem-solving skills, patience, and clear communication are crucial soft skills for supporting end-users and collaborating with teams. These abilities are vital to quickly diagnose and resolve IT issues, ensuring minimal downtime and smooth business operations.

What is the difference between Part Time It Support Specialist vs Part Time Network Support Technician?

AspectPart Time It Support SpecialistPart Time Network Support Technician
CertificationsCompTIA A+, Network+ often preferredCompTIA Network+, Cisco CCNA often preferred
Work EnvironmentOffice, remote, client sitesNetwork labs, client sites, data centers
Employer UsageIT service providers, small to medium businessesTelecom companies, ISPs, large enterprises
Common Search IntentGeneral IT support roles, troubleshootingNetwork infrastructure, connectivity issues

While both roles involve technical support, the Part Time It Support Specialist focuses on general IT troubleshooting and user support, whereas the Part Time Network Support Technician specializes in network infrastructure and connectivity. The certifications and work environments overlap but differ in technical focus, making each role suited to different areas of IT support.

How does a part-time IT Support Specialist typically balance workload and prioritize support tickets in a fast-paced environment?

As a part-time IT Support Specialist, you’ll often need to manage multiple support requests within limited hours. Prioritization is key—critical system outages or issues affecting multiple users usually take precedence over individual or minor problems. Many organizations use ticketing systems to help track and prioritize issues, and you’ll coordinate closely with full-time IT staff to ensure seamless coverage. Clear communication and time management skills are essential, as you may need to document your progress for handoff and ensure users are kept informed about the status of their requests.
What are the most commonly searched types of It Support Specialist jobs in Rio Rancho, NM? The most popular types of It Support Specialist jobs in Rio Rancho, NM are:
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Part Time It Support Specialist jobs near you
Infographic showing various Part Time It Support Specialist job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,346 per year, or $23.2 per hour.
IT SUPPORT SPECIALIST (PART TIME)

IT SUPPORT SPECIALIST (PART TIME)

Santa Fe Recovery Center, Inc

Santa Fe, NM • On-site

Part-time

Posted 17 days ago

Job description

Description:

SUMMARY:


The IT Support Specialist serves as the first point of contact for technical support at Santa Fe Recovery Center. This part-time position (25–29 hours per week) is primarily responsible for desktop support, Microsoft 365 and Entra ID administration, Zoom Phone support, device deployment, and troubleshooting end-user technology issues. The role is primarily on-site to provide hands-on support for staff and equipment, with occasional work-from-home opportunities as approved by the Director of Information Technology. The position works closely with the Director of Information Technology to assist with infrastructure and security projects while maintaining a strong focus on end-user support and customer service.

Requirements:

DUTIES AND RESPONSIBILITIES:


Primary responsibilities include:


· Manage user access requests and account administration

· Perform end-user onboarding and offboarding

· Provide support for Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint

· Provide Zoom Phone user support and basic troubleshooting

· Maintain asset inventory and documentation

· Provide basic end-user security awareness and education

· Develop and maintain positive working relationships with staff and leadership


ADDITIONAL RESPONSIBILITIES:


· Assist with endpoint security and backup solutions under the direction of the Director of Information Technology

· Assist with security awareness and basic cybersecurity best practices for end users

· Escalate network, firewall, switching, and infrastructure issues as appropriate

· Participate in infrastructure and security projects as opportunities for growth arise

· Perform other duties as assigned by the Director of Information Technology


SKILLS AND ABILITIES:


· Strong knowledge of Microsoft 365 user environments

· Working knowledge of Entra ID user administration

· Familiarity with desktop hardware, printers, and mobile devices

· Strong troubleshooting and customer service skills

· Ability to follow established IT processes and documentation

· Basic understanding of networking concepts (TCP/IP, Wi-Fi, switching)

· Desire to learn infrastructure, security, and cloud technologies

· Ability to distinguish between user-specific and system-wide issues


MINIMUM QUALIFICATIONS:


· Associate degree in Information Technology or related field; or

· A+, Network+, Microsoft Fundamentals, or similar entry-level certifications; or

· 1–3 years of IT help desk or desktop support experience

· Valid NM driver's license, insurance, and clean driving record

· Must be 21 years of age or older

· Bilingual Spanish preferred but not required

· Ability to work primarily on-site at Santa Fe Recovery Center facilities

· Ability to occasionally work remotely when business needs permit

· Ability to travel between facilities as needed using a personal vehicle