ZipRecruiter

Log In

2

Part Time Inbound Call Center Jobs in Illinois (NOW HIRING)

Medix

Licensed Insurance Agent

Chicago, IL · On-site

$23.08/hr

Keep records of all conversations in our call center database comprehensively. * Meet personal, team, and site call transfer targets. * Handle inbound calls all day, every day. Qualifications

Alarm Systems

Customer Service Agent

Quincy, IL · On-site

Employment Type: Part-Time, Full-Time Shift: Second Shift (3p-11p), Third Shift (11p-7a), Set ... Customer Service Experience: 1+ year in a call center, receptionist role, or customer-facing ...

Alarm Systems Inc

Customer Service Agent

Quincy, IL · On-site

$15/hr

Employment Type: Part-Time, Full-Time Shift: Second Shift (3p-11p), Third Shift (11p-7a), Set ... Customer Service Experience: 1+ year in a call center, receptionist role, or customer-facing ...

Alarm Systems Inc

Customer Service Agent

Quincy, IL

$15/hr

Employment Type: Part-Time, Full-Time Shift: Second Shift (3p-11p), Third Shift (11p-7a), Set ... Customer Service Experience: 1+ year in a call center, receptionist role, or customer-facing ...

silvercross

Nutrition Services Aide

New Lenox, IL · On-site

$16 - $18.55/hr

Various, Part-time Evening shift call center Department: NUTRITION SERVICES Benefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide ...

next page

Showing results 1-20

All JobsPart Time Inbound Call Center JobsPart Time Inbound Call Center Jobs in Illinois

Part Time Inbound Call Center information

See Illinois salary details

$12

$16

$22

How much do part time inbound call center jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for part time inbound call center in Illinois is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $17.69 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in Illinois? The most popular types of Inbound Call Center jobs in Illinois are:
What cities in Illinois are hiring for Part Time Inbound Call Center jobs? Cities in Illinois with the most Part Time Inbound Call Center job openings:
Part Time Inbound Call Center jobs near you
Licensed Insurance Agent

Licensed Insurance Agent

Medix

Chicago, IL • On-site

$23.08/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 25 days ago

Job description

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a Licensed Insurance Agent responsible for handling lead volume primarily through inbound calls, with a focus on meeting Quality Assurance Requirements and achieving key performance metrics.
Key Responsibilities
  • Handle lead volume primarily through inbound calls (no cold calling).
  • Follow communication scripts, prompts, and call flows for various topics.
  • Meet Quality Assurance Requirements and other key performance metrics.
  • Identify customer needs and clarify information for Call Center Agents.
  • Seize opportunities to transfer calls immediately or schedule appointments, where applicable.
  • Build sustainable relationships by interacting in a professional and caring manner.
  • Keep records of all conversations in our call center database comprehensively.
  • Meet personal, team, and site call transfer targets.
  • Handle inbound calls all day, every day.

Qualifications
  • Licensed in Personal Lines in home state.
  • 3 years of sales insurance experience.
  • Embrace the latest technologies available.
  • Excellent customer service and communication skills.
  • Proficient in computer skills and basic software packages.
  • Intermediate to expert computer acumen.
  • Remote work environment - must have a distraction-free/private workspace with reliable internet access.
  • Property & Casualty license is a plus.

Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

Required Employment / Compliance Language
Medix is an equal opportunity employer, and we are committed to diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
* As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients
Medix Staffing Solutions logo

About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

View All Medix Staffing Solutions Jobs

Apply