Description
STARTING AT $17- $20/hr!!!!
Job Title: Program Specialist
Location: Boys & Girls of the Midlands, Florence - 7902 N. 36th St. Omaha, NE 68112
Schedule: Monday-Friday 2:30pm-7:30pm
Salary: Starting at $17 to $20/hr. depending on experience
Organization Information:
The Boys & Girls Clubs of the Midlands (BGCM), an affiliate with Boys & Girls Clubs of America is a comprehensive out-of-school provider designed to support the most vulnerable youth in the Midlands. Our vision is to provide a world-class Club Experience that assures success is within reach of every young person who enters our doors, with all members on track to graduate from high school with a plan for the future, demonstrating good character and citizenship, and living a healthy lifestyle. It is our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible, healthy and caring members of society. Safety, Accountability, Positivity, Integrity, Professionalism and Respectfulness are our core values that are embedded in our everyday culture. Employees are hired to work primarily at their assigned location. However, to ensure efficient operations there may be times when employees are asked to assist at other Club locations.
Position Summary:
The Program Specialist will establish daily, the Boys & Girls Clubs of the Midlands motto "Safety First & Always" at all times. This person will be responsible to deliver programs to members KG-12th (Younger members - KG-5th graders, Middle School members - 6th-8th graders, and High School members - 9th-12th graders) in the areas of Education & Career Development, Sports, Fitness & Recreation, Arts, Character & Leadership, STEM, Outdoor Education, Aquatics and other assigned programs. The Program Specialist will ensure programming and discipline and effective guidance utilizing the 5 key elements of positive youth development, the Program Quality Assessment (PQA) tool, and routinely assesses progress toward goals and adjusts activities as necessary to ensure "Quality" is always present. This person may also need to provide transportation with the Boys & Girls Clubs of the Midlands 10-person van and/or 15-person people mover.
Essential Functions:
- Comply with BGCM Safety requirements
- Develop academic skills with members that promotes positive outcomes
- Promote responsible and healthy decision making amongst members
- Assist with supervision of members
- Maintain accurate and timely recording keeping for activities and meals
- Complete accurate and timely incident reports, along with proper documentation within 24 hours
- Computer Literate - Develop, organize and complete tasks and projects using software programs such as Word, Excel and PowerPoint
- Set and maintain appropriate and culturally sensitive physical, emotional boundaries in interactions with members and staff
- Makes children and youth feel physically and emotionally safe and part of the group; for example, fostering an inclusive environment, addressing bullying and teasing, effectively managing groups including disruptive behavior and conflict, and maintaining a sense of order
Qualifications:
- High School Diploma or GED
- 1-2 years of working towards a degree
- 1-2 years of experience working with youth, at-risk youth preferred
Bilingual a plus
- Must be able to interacts positively with members, individually and in groups, using strength-based approaches, respectful communication and affirmative techniques, such as developing trust, listening and engaging with members
- Experience working with and demonstrating compassion and/or sensitivity toward vulnerable populations and individuals with diverse backgrounds present in the organization's service population, both individually and in groups
- Willingness to work together, communicates effectively, trust one another, committed to working together
- Must be knowledgeable in area of youth development-KG through 12th Grade and/or a specific grade assigned
- Must have knowledge of SEL (Social & Emotional Learning):
- Self: Self-Management; Managing emotions and behaviors to achieve one's goal
- Self: Self-Awareness; Recognizing one's emotions and values as well as one's strengths and challenges
- Social: Social Awareness; Showing understanding and empathy for others
- Responsible: Responsible Decision Making; Making ethical, constructive choices about personal and social behavior
- Relationship Skills: Forming positive relationships, working in teams, dealing effectively with conflict
- Must be able to effectively navigate and function within a virtual environment
- Must effectively and comfortably manage in a virtual environment:
- Must serve as a technology advocate and understand the tools available and optimal methods to ensure utilization of technology is promoted at every opportunity
- Must be able to inspire trust and motivate virtual teams using strong communication, developmental and interpersonal skills and an ability to adapt to different virtual platforms
- Must successfully guide virtual teams, communicate clear goals, and facilitate problem solving
- Must be proficient in the use of Windows, Internet, Microsoft Suite (Microsoft Teams, Word, Excel, Outlook, Access or other database software proficiency), Zoom or other Virtual Meeting platforms, and Google Platform (Drive, Docs, Sheets, Slides)
- Ability to earn and maintain mandatory CPR & First aid certifications, or obtain within 6 months of hire
- Maintain a valid driver's license and meet eligibility requirements to drive a BGCM vehicle
- Must be able to pass a drug test, criminal and driving records investigation
- Must possess the ability to read and write to complete reports and properly document program and organizational data
- Must have reliable transportation to get to sites or meetings
- Must have regular and reliable attendance
Knowledge, Skills and Abilities:
Knowledge:
- Customer and Personal Service - Knowledge of principles and processes for providing client and customer services. This includes customer/client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
- Psychology - Basic knowledge of human behavior and performance, learning and motivation; Demonstrates an understanding of individual differences in ability, personality, and interests
- Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective organizational security operations for the protection of people, data, property
Skills:
- Active Listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Collaboration - Works cooperatively with members and staff across the organization to achieve shared objectives, impact and outcomes
- Coordination - adjusting actions in relation to others' actions
- Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Interpersonal Savvy - ability to build appropriate rapport, establish positive, professional, business communications, and maintain effective working relationships with the Board of Directors, top leadership, team members, volunteers, community groups, and other related agencies; uses diplomacy and tact; can diffuse even high-tension situations comfortably
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one; a commitment to data driven decision making
- Learning - A strong commitment to continuous growth and learning; Thorough knowledge of or ability to learn: the mission, objectives, policies, programs and procedures of BGCM
- Maintain Records - Keep accurate and up-to-date records, log, record, itemize, collate, tabulate data
- Management - Motivating, developing, and directing people as they work, identifying the best people for the job
- Monitoring - Monitoring/Assessing performance of yourself to make improvements
- Patience - Ability to work calmly under pressure; Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgements and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process
- Reading Comprehension - understanding written sentences and paragraphs in work related documents
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do
- Speaking - talking to others to convey information effectively
- Time Management - managing one's own time and the time of others; ability to meet deadlines and prioritize tasks
Abilities:
- Deductive Reasoning - the ability to apply general rules to problems to produce answers that make sense
- Inductive Reasoning - the ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
- Integrity and Ethics - the ability to act with honesty, integrity, professionalism, and confidentiality
- Oral Expression and Comprehension - the ability to listen to, understand and communicate information and ideas presented through spoken words and sentences
- Problem Sensitivity - the ability to tell when something is wrong or is likely to go wrong; It does not involve solving the problem, only recognizing there is a problem
- Speech Recognition - the ability to identify and understand the speech of another person
- Written Comprehension - the ability to read and understand information and ideas presented in writing
- Written Expression - the ability to communicate information and ideas in writing so others will understand
Competencies:
- Communication skills - Possesses effective communication skills: oral, written, speaking and listening
- Conflict Management - Good listener, committed to finding solution to problems, works well with difficult people
- Decision Making - Able to reach decisions, takes thoughtful approach when considering options, seeks input from others, makes difficult decisions
- Initiative - Takes action, seeks new opportunities, strives to see projects to completion
- Interpersonal Skills - Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback; able to effectively communicate with top leadership, volunteers, and team members in a positive and professional manner
- Planning & Organizing - Displays ability to effectively plan, organize, prioritize and implement applicable tasks or projects in relation to established goals and objectives. Displays precision and attention to detail
- Problem Solving - Strives to understands contributing factors, works to resolve complex situations
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions (The phrases "occasionally", "regularly", and "frequently" correspond to the following definitions: "occasionally" means up to ? of working time, "regularly" means between ? and ? of working time, and "frequently" means ? and more of working time.).
- Must be able to effectively operate the telephone system and other office equipment
- Must be able to deal with normal levels of stress
- Must be able to regularly sit and stand, use hands to finger, handle, or feel objects, tools, or controls
- Must possess the mindset of "Up & Active" with youth
- Must be able to frequently talk or hear
- Must be able to occasionally stand, walk, reach with hands and arms, and stoop, squat, kneel, crouch, crawl, pull, push, twist trunk or neck, climb, and grasp or squeeze with right and left hand in completing required tasks or position
- Must be able to regularly lift and/or move 15-25 lbs. and should do so in a sound and safe manner
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Must be able to work at special events
- Must have reliable transportation to get to sites or meetings
Working Conditions:
- Workload may fluctuate throughout the year
- Typical club environment: The employee must be able to complete their work satisfactorily in an environment where there are significant distractions including staff, clients, parents, children, volunteers, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others
- Job Performance Expectations:
- Accountability-commitment to youth development and the stewardship of resources
- Integrity and Ethics-honesty, fairness, transparency, and consistency
- Job Knowledge-continuous learning to include all BGCA, Mandated State of Nebraska/Iowa certifications, Grant(s) certifications to remain compliant and progressive
- Quality-continued improvement
- Teamwork-demonstrated solidarity to meaningful and considerate relationships
- Trainings-BGCA, Mandated State of Nebraska/Iowa certifications, Grant(s) certifications
