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Part Time Fedex Call Center Jobs in Minnesota (NOW HIRING)

Jobs for Humanity

Retail Merchandising Specialist

Bemidji, MN · On-site

$24K - $31K/yr

Virtual call center for live support This is an ongoing, part-time opportunity, requiring your ... Receive materials at home or pick up at FedEx and take to retail locations as requested * Other ...

Jobs for Humanity

Retail Merchandising Specialist

Winona, MN · On-site

$24K - $31K/yr

Virtual call center for live support This is an ongoing, part-time opportunity, requiring your ... Receive materials at home or pick up at FedEx and take to retail locations as requested * Other ...

Jobs for Humanity

Retail Merchandising Specialist

Willmar, MN · On-site

$24K - $31K/yr

Virtual call center for live support This is an ongoing, part-time opportunity, requiring your ... Receive materials at home or pick up at FedEx and take to retail locations as requested * Other ...

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All JobsFedex Call Center JobsPart Time Fedex Call Center JobsPart Time Fedex Call Center Jobs in Minnesota

Part Time Fedex Call Center information

What is a part time FedEx call center job?

A Part Time FedEx Call Center job involves assisting customers over the phone with their shipping, tracking, and general service inquiries. Employees in this role typically work less than 40 hours per week and handle tasks such as resolving delivery issues, providing shipping information, and processing orders. The position requires strong communication skills, basic computer literacy, and the ability to work flexible hours, including evenings or weekends. Training is provided to help employees understand FedEx services and customer support protocols.

What are the key skills and qualifications needed to thrive as a part time FedEx call center representative?

To thrive as a Part-Time FedEx Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-oriented attitude help representatives handle inquiries and resolve issues effectively. These skills are crucial for providing efficient service, maintaining customer satisfaction, and supporting FedEx’s reputation for reliability.

What are the main challenges faced by part time FedEx call center employees, and how can they be managed?

Part-time FedEx call center employees often face challenges such as handling a high volume of calls, managing time-sensitive customer inquiries, and adapting to frequently updated company policies. Balancing these demands with a part-time schedule requires strong organizational skills and the ability to quickly learn new information. Many employees find success by utilizing training resources, seeking support from team leads, and maintaining open communication with colleagues to stay informed and effective in their roles.

What is the difference between Part Time Fedex Call Center vs Part Time UPS Customer Service Representative?

AspectPart Time Fedex Call CenterPart Time UPS Customer Service Representative
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, basic computer skills
Work EnvironmentCall center, office setting, inbound customer callsCall center, office setting, inbound customer calls
Employer & IndustryFedex, logistics and delivery servicesUPS, logistics and delivery services
Common Search & ComparisonYesYes

The Part Time Fedex Call Center and Part Time UPS Customer Service Representative roles share similar credentials, work environments, and industry usage. Both involve handling customer inquiries via phone in logistics companies, making them common comparison options for job seekers in delivery service customer support roles.

What are the most commonly searched types of Fedex Call Center jobs in Minnesota?

The most popular types of Fedex Call Center jobs in Minnesota are:

Part Time Fedex Call Center jobs near you

Freight Handler Part-Time

FedEx Freight Holding Company, Inc.

Saint Cloud, MN • On-site

$21.16 - $24.75/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 hours ago

FedEx Freight rating

7.7

Company rating: 7.7 out of 10

Based on 383 frontline employees who took The Breakroom Quiz

12th of 64 rated delivery companies

Job description

Starting Rate of Pay: $ 21.16 per hour
Shift Time: 0500-0900
POSITION OVERVIEW:
Transport freight across dock area to/from trailers for loading to trailers.
ESSENTIAL FUNCTIONS:
  • Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck.
  • Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system.
  • Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope).
  • Recoup/repair damaged freight when necessary.
  • Verify and complete required documentation and reports.
  • Assist customers with freight and freight documentation as needed.
  • Perform hostling duties if required.
  • Comply with all applicable laws/regulations, as well as company policies/procedures.
  • Perform other duties as required.

DISCLAIMER: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.
QUALIFICATIONS:
  • High school diploma or equivalent, preferred.
  • Must be at least 18 years of age.
  • Prior experience in warehousing, freight handling and/or fork lift operations preferred.
  • If hostler/yard mule duties required, experience preferred.
  • Ability to count and perform basic math, with or without a calculator.
  • Basic written and verbal communication skills.
  • Ability to lift/carry hand freight of varying weights several times a week, to lift dock plates weighing approximately 100 pounds, and to open trailer doors requiring approximately 75 pounds of lift force, up to several times per day or more.
  • Ability to bend, twist, squat, pushing/pulling freight throughout shift.
  • Ability to work independently and/or as a team member.
  • Previous dock/warehouse experience preferred.

WORKING CONDITIONS:
  • Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise.
  • Hours may vary due to operational need.
  • Frequent contact with service center personnel; fast-paced, deadline oriented.

EST FedEx Freight, Inc
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssistance@fedexfreight.com.
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Pay:
Hourly: $21.16 - $24.75
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.
Eligible employees offered health, vision, and dental insurance, employee assistance program, personal/sick paid time, 401(k) retirement savings plan, bonus potential, tuition reimbursement, adoption assistance, paid parental leave, paid bereavement, employee discounts, vacation (FT only), paid holidays (FT only).

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