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Part Time Evening Call Center Jobs in Indiana (NOW HIRING)

State of Indiana

Call Center Agent

Madison, IN

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met ... Part-time and intermittent employees enjoy flexible scheduling, have opportunities to learn new ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met ... Part-time and intermittent employees enjoy flexible scheduling, have opportunities to learn new ...

Independence Home Health

Caregiver HHA/PCA/CNA

IN · On-site

$17 - $18.50/hr

Evening HHA, PCA OR CNA (Part-Time) Are you a compassionate and dependable caregiver who enjoys ... Apply today! or Call us at 317-933-3310 Ext. 223 About Independence Home Health At Independence ...

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All JobsEvening Call Center JobsPart Time Evening Call Center JobsPart Time Evening Call Center Jobs in Indiana

Part Time Evening Call Center information

See Indiana salary details

$10

$17

$23

How much do part time evening call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for part time evening call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is the difference between Part Time Evening Call Center vs Part Time Evening Customer Service Representative?

AspectPart Time Evening Call CenterPart Time Evening Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, inbound/outbound callsCustomer service environment, phone and online support
Employer & IndustryCall centers, telecommunication, retailRetail, service industries, tech support
Search & Comparison IntentPart Time Evening Call Center vs Part Time Evening Customer Service

Both roles involve customer interaction during evening hours, but the Part Time Evening Call Center typically focuses on inbound or outbound calls in a call center setting, while the Part Time Evening Customer Service Representative may handle inquiries via phone, chat, or email in various industries. The credentials and work environment are similar, making them closely related roles for evening part-time work.

What are the key skills and qualifications needed to thrive as a Part Time Evening Call Center Representative, and why are they important?

To thrive as a Part Time Evening Call Center Representative, you generally need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Strong problem-solving abilities, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for delivering effective customer service, managing high call volumes, and ensuring customer satisfaction during evening shifts.

What are some common challenges faced by part-time evening call center employees, and how can they be managed?

Part-time evening call center employees often encounter challenges such as handling high call volumes during peak hours, managing fatigue due to late shifts, and balancing work with daytime responsibilities. To manage these challenges, it’s helpful to maintain strong time-management skills, take scheduled breaks to recharge, and utilize available support from supervisors and team members. Many successful agents also find that establishing a consistent evening routine and leveraging wellness resources offered by employers can improve focus and job satisfaction.

What are part time evening call center jobs?

Part time evening call center jobs involve handling customer service, sales, or support calls during the evening hours, typically after normal business hours. These positions are ideal for individuals who need flexible schedules, such as students or those with daytime commitments. Duties usually include answering inbound calls, making outbound calls, assisting with customer inquiries, and sometimes processing orders or providing technical support. Training is often provided, and good communication skills are essential. These jobs may be remote or on-site, depending on the employer.
What cities in Indiana are hiring for Part Time Evening Call Center jobs? Cities in Indiana with the most Part Time Evening Call Center job openings:
Part Time Evening Call Center jobs near you
Infographic showing various Part Time Evening Call Center job openings in Indiana as of July 2026, with employment types broken down into 100% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $35,452 per year, or $17 per hour.

Call Center Representative - Remote

Trinityhealth

Rensselaer, IN • On-site

$18.50 - $23.90/hr

Part-time

Posted 6 days ago

Job description

Employment Type:Part timeShift:Description:

Call Center Representative I - Medical Group - Remote

Part time

M-F 8:00am-2:00pm
If you are looking for a high-volume Call Center position, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places.

Call Center experience highly preferred.

Medical Office experience highly preferred.


Position Highlights:
Quality of Life: Where career opportunities and quality of life converge
Advancement: Strong orientation program, generous tuition allowance and career development
Work/Life: Office Hours, Monday - Friday
What you will do:

Serves as a first point of contact for customers by phone, as well as a liaison between external customers and medical staff. Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according to established procedures to ensure optimal quality patient care. Schedules patient appointments, communicates and coordinates scheduling with clinical personnel to optimize patient care and efficiency. Provides a high level of customer service to all internal and external customers.

ESSENTIAL JOB FUNCTIONS:

1. Answers incoming calls, assesses the urgency of the call, appropriately triages and directs all calls according to established procedures to ensure optimal patient care; schedules appointments by protocol, communicates and coordinates scheduling with clinical personnel to optimize patient care and efficiency.

2. Obtains necessary patient registration information, verifies patient insurance eligibility, prepares charts for visits in accordance with SPHPMA protocols and notifies clinical staff of patient's arrival, if applicable.

3. Answers telephone in accordance with SPHPMA telephone etiquette guidelines, taking and relaying messages in a timely manner.

4. Schedules and confirms patient appointments; obtains appropriate information, enters preliminary account data into computer and confirms appointments based on office protocols.

5. May collect payment(s) and ensures timely and accurate posting of payment.

6. Records messages for physician and staff accurately, with complete information required, and ensures that it is routed appropriately through Trinity Health SPHPMA Medical Group EMR system.

7. Assists patients with MyChart-related questions. Keeps current on updates, changes and FAQ's.

8. Accurately documents into SPHPMA systems.

9. Maintains familiarity with physician office, Billing Department and all extended care location basic services and hours of operation to respond to customer requests accurately and promptly.

10. Assists patients and facilities with questions related to referrals, authorizations and requisitions per established protocols.

11. Accurately completes patient forms.

ESSENTIAL QUALIFICATIONS:

EDUCATION:

High School Diploma or GED required.

Course work in insurance/billing, medical practice education or seminars are all preferred.

MINIMUM EXPERIENCE: Previous experience in a combination of patient services, medical reception, call/customer Call Center (medical environment) or other customer service environment.

Pay Range: $18.50-23.90

Pay is based on experience. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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