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Part Time Entry Level Remote It Support Jobs in Virginia

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Note, this position will begin as a part time role. Responsibilities * Serve as a primary point of ... Solid understanding of computer networking and IT support practices. * Familiarity with desktop ...

Varsity Tutors

Information Technology Tutor

Blacksburg, VA · Remote

$18 - $40/hr

... Information Technology tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Information Technology Tutor

Leesburg, VA · Remote

$18 - $40/hr

... Information Technology tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Information Technology Tutor

Salem, VA · Remote

$18 - $40/hr

... Information Technology tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Information Technology Tutor

Norfolk, VA · Remote

$18 - $40/hr

... Information Technology tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

CompTIA A+ Tutor

Leesburg, VA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Virginia Beach, VA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Norfolk, VA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Salem, VA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Charlottesville, VA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Blacksburg, VA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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Part Time Entry Level Remote It Support jobs near you
Jr. Azure Technician

Jr. Azure Technician

Paragone Solutions, Inc.

Mclean, VA • On-site, Remote

$21.75 - $29.75/hr

Part-time

Posted 2 days ago

Job description

Secure IT Service Management, a division of Paragone Solutions, Inc., is seeking an Technician to provide first-line technical support for customers who experience computer hardware and software issues, including standard Windows desktop applications and vendor-developed software. The role involves troubleshooting hardware and software problems, building new computers, setting up virtual machines, and configuring Microsoft 365 GCC High and Azure Government tenants to ensure compliance with DoD and federal security requirements.
Note, this position will begin as a part time role.
Responsibilities
  • Serve as a primary point of contact for troubleshooting and resolving hardware, software, and network issues across user systems and infrastructure.
  • Build, rebuild, and configure laptops, desktops, and virtual machines to meet organizational and security requirements.
  • Support physical network setup activities such as pulling and terminating cables, connecting wireless access points, and ensuring reliable connectivity across sites.
  • Manage and maintain Office 365/Azure GCC High tenants, including user administration, system configuration, and compliance with government security standards.
  • Handle patch management, system updates, and endpoint hardening within the GCC High environment to ensure compliance and security posture.
  • Provide remote and onsite technical support to end users, resolving incidents efficiently while maintaining system availability.
  • Support and troubleshoot VPN, firewall, and remote access solutions to ensure secure connectivity for authorized users.
  • Monitor system performance and proactively identify and address potential issues before they impact operations.
  • Maintain, update, and troubleshoot Windows 10/11 systems on both virtual and physical platforms.
  • Collaborate with team members and stakeholders to resolve complex technical issues and implement process improvements.
Experience
  • Minimum of three (3) years of computer support experience.
  • Hands on experience with Government Community Cloud High (GCC High).
  • High School Diploma or GED.
  • CompTIA A+ certification is preferred.
  • Hands-on experience with Microsoft Office applications, Office 365 and Azure tenant management.
  • Skilled in computer system and network support, including standalone systems and peripheral devices.
  • Specialized expertise in Windows 10/11 configuration on both virtual and physical (laptop/desktop) environments.
  • Strong background in software troubleshooting and issue resolution.
  • Solid understanding of computer networking and IT support practices.
  • Familiarity with desktop support tools and technologies, including VPN, firewalls, TCP/IP, SCCM, GPO, and Mac OS.
  • Proven technical support skills with a focus on end-user satisfaction.
  • Previous help desk or technical support experience preferred.
  • Excellent ability to communicate complex technical concepts to non-technical users.
  • Strong problem-solving, troubleshooting, and analytical skills.
  • Ability to perform well under pressure while managing and prioritizing multiple tasks effectively.
SecureITSM, a division of Paragone Solutions, Inc., is an IT Managed Service Provider (MSP) supporting DoD contractors who must comply with Cybersecurity Maturity Model Certification (CMMC) requirements. SecureITSM also supports commercial entities that must maintain a high level of cybersecurity hygiene. SecureITSM offers competitive salaries and a relaxed, life-friendly work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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