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Part Time Ebt Customer Service Jobs in Normal, IL

Customer Service Representative

Morton, IL · On-site

$15.25 - $20.75/hr

Store 4701424: 1801 N Morton Ave, Morton, Illinois 61550 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

Morton, IL · On-site

$15.25 - $20.75/hr

Store 4701424: 1801 N Morton Ave, Morton, Illinois 61550 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our ...

Customer Service Representative

Bloomington, IL · On-site

$15.25 - $20.75/hr

Store 4701421: 1206 N Towanda Barnes Rd, Bloomington, Illinois 61704 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want ...

Customer Service Representative

Bloomington, IL · On-site

$15.25 - $20.75/hr

Store 4701251: 2302 W Market St, Bloomington, Illinois 61705 Shift Availability Evenings (Weekends Only Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Customer Service Representative

Normal, IL · On-site

$15.75 - $21.25/hr

Store 4700139: 300 N Main, Normal, Illinois 61761 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our ...

Customer Service Associate

Bloomington, IL · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1006 Jc Parkway,Bloomington,Illinois 61705 11604 Dollar Tree From: 15 To: 15.5

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Part Time Ebt Customer Service information

See Normal, IL salary details

$8

$14

$19

How much do part time ebt customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for part time ebt customer service in Normal, IL is $14.39, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.96 per hour, depending on experience, location, and employer.

What is the difference between Part Time Ebt Customer Service vs Part Time Food Stamp Case Worker?

AspectPart Time Ebt Customer ServicePart Time Food Stamp Case Worker
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; may require knowledge of food assistance programs
Work EnvironmentCall centers, customer service officesGovernment offices, community agencies
Employer & IndustryRetailers, government agenciesState or local social services agencies
Common Search IntentCustomer support roles for EBT programsAssistance program case management

While both roles involve working with food assistance programs, Part Time Ebt Customer Service focuses on assisting customers via calls or in-person inquiries about EBT benefits, whereas Part Time Food Stamp Case Worker involves managing cases, verifying eligibility, and processing applications within government agencies.

What are popular job titles related to Part Time Ebt Customer Service jobs in Normal, IL?

For Part Time Ebt Customer Service jobs in Normal, IL, the most frequently searched job titles are:

What cities near Normal, IL are hiring for Part Time Ebt Customer Service jobs?

Cities near Normal, IL with the most Part Time Ebt Customer Service job openings:

Infographic showing various Part Time Ebt Customer Service job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $29,929 per year, or $14.4 per hour.

Team Lead Customer Service (Part-Time)

Bloomington, IL • On-site


Follett Corporation

4.8

Company rating: 4.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

651st of 738 rated retailers

Recommended by students

Recommended by parents

Respectful managers


$12 - $24.33/hr

Part-time

Re-posted 4 days ago


Job description

Position Overview
The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of store manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure.
Responsibilities
  • Leads the work activities of department team members, PT, and Temporary including:
    • Ensures shelves and other displays are stocked, restocked, and maintained according to company standards.
    • Ensures markups or markdowns are taken according to company directives.
  • Greets and assists customers with inquiries and purchases, utilizing the cash register to process payments and refunds, and resolves escalated customer issues.
  • Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
  • Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures, including cash, checks, and credit/debit cards.
  • Coordinates team members' work activities, including training new employees. Ensures team members understand and follow Corporate and store policies and procedures.
  • Receives and verifies orders and completes store reports.
  • May be a key holder responsible for opening and/or closing the store.
  • Understands and processes website orders, including picking merchandise and shipping orders.
  • Maintains neat and clean store and work areas.
  • May assist other team members with completing the work of the department.
  • Performs other duties as assigned.

Follett Higher Education is a drug-free workplace environment.
Pay Range
$12.00-$24.33/hour
  • 1-3 years of relevant experience
  • Associate's Degree or equivalent preferred.
  • Willingness to work a flexible schedule including evening and weekend hours.
  • Able to consistently walk and stand; able to lift 25-50 pounds; ability to move merchandise using proper equipment.
  • General Computer Skills

What Follett employees say

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