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Part Time Desktop Support Jobs in Naperville, IL

Hasana, Inc.

Graphic Design/Creative Internship

Chicago, IL

$15.50 - $20.50/hr

Must be a full or part-time student and working toward a degree * Must be eligible to receive ... desktop production and retail fashion advertising * Previous experience specifically in supporting ...

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All JobsDesktop Support JobsPart Time Desktop Support JobsPart Time Desktop Support Jobs in Naperville, IL

Part Time Desktop Support information

See Naperville, IL salary details

$10

$26

$45

How much do part time desktop support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for part time desktop support in Naperville, IL is $26.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $30.72 per hour, depending on experience, location, and employer.

What is a part time desktop support?

Part time desktop support jobs involve providing technical assistance to computer users within an organization on a part-time basis, typically less than 40 hours per week. Responsibilities often include troubleshooting hardware and software issues, setting up workstations, assisting with network connectivity, and maintaining IT equipment. These roles are ideal for students, individuals seeking flexible hours, or those wishing to gain IT experience while balancing other commitments.

What are some common challenges faced in a part time desktop support role, and how can I effectively manage them?

Part-time desktop support professionals often juggle multiple requests within limited hours, making time management a key challenge. You may need to quickly prioritize urgent issues, communicate clearly with end-users, and document solutions for follow-up by full-time staff. Proactively coordinating with your team and utilizing ticketing systems can help ensure smooth handoffs and minimize disruption. Staying up-to-date on company software and IT policies also enables you to resolve problems efficiently despite a part-time schedule.

What are the key skills and qualifications needed to thrive as a part time desktop support specialist?

To thrive as a Part Time Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and usually an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These abilities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations even on a part-time schedule.

What is the difference between Part Time Desktop Support vs Part Time Help Desk Technician?

AspectPart Time Desktop SupportPart Time Help Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentOn-site, client offices, corporate ITHelp desk, remote support, call center
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, internal IT teams
Common Search IntentTechnical support, hardware/software issuesTroubleshooting, user support, issue resolution

Part Time Desktop Support and Part Time Help Desk Technician roles share similar certifications and work environments, often overlapping in corporate IT settings. Desktop Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk roles focus on remote user support and issue resolution. Both positions are essential for maintaining IT operations and are frequently searched together by job seekers in the IT support field.

Is part time desktop support a good entry level job?

Part time desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software support, and customer service skills. It provides practical experience with operating systems, remote tools, and technical problem-solving, which can help build a foundation for future IT roles.
What are the most commonly searched types of Desktop Support jobs in Naperville, IL? The most popular types of Desktop Support jobs in Naperville, IL are:
What are popular job titles related to Part Time Desktop Support jobs in Naperville, IL? For Part Time Desktop Support jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Part Time Desktop Support jobs in Naperville, IL look for? The top searched job categories for Part Time Desktop Support jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Part Time Desktop Support jobs? Cities near Naperville, IL with the most Part Time Desktop Support job openings:
Part Time Desktop Support jobs near you
Infographic showing various Part Time Desktop Support job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,067 per year, or $27 per hour.

Helpdesk Support Technician

Mandarich Law Group, LLP

Chicago, IL • On-site

$20.50 - $27.75/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Mandarich Law Group, LLP is one of the nation’s leading creditors' rights law firms, with offices in 11 states. We are committed to providing a collaborative and professional work environment where our teams thrive and grow.

· Act as the first point of contact for technical support via phone, email, and walk-ups

· Troubleshoot hardware, software, and network issues—escalating when needed

· Set up new user workstations and manage employee onboarding/offboarding

· Support Windows desktops, Microsoft Office applications, printers, and other common business tools

· Maintain accurate records of issues and resolutions in our ticketing system

· Assist with user account management, password resets, and access rights via Active Directory

Requirements

  • 1–2 years of IT support experience (internships or part-time roles count too!)
  • Strong communication skills—you’re just as comfortable talking to people as you are working with machines
  • Curious, proactive, and eager to learn
  • Associate degree or IT certifications (CompTIA A+, Network+, etc.) preferred
  • Experience working with Virtualization technologies (VMWare, Nutanix, HyperV, etc.) preferred
  • Experience supporting remote users or working in a legal or professional services environment preferred
    • Comfortable working with:
    • Windows 10/11, Windows Server 2019/2022
    • Microsoft Office Suite
    • Printers, desktops, laptops, and mobile devices
    • Basic networking concepts (IP, DNS, DHCP)
    • Active Directory (bonus points for experience with Group Policy)

Benefits

  • Competitive Base Salary
  • Medical, Dental, and Vision Coverage; 401K plan with company match
  • Company paid Life Insurance
  • Short and Long Term Disability
  • PTO, Float holiday
  • Paid Parental Leave