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Part Time Debt Collection Call Center Jobs in Boston, MA

The Edinburg Center

Skills Trainer

Melrose, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center

Skills Trainer

Holliston, MA

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Boston, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

New

The Edinburg Center, Inc.

Skills Trainer

Lowell, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Lynnfield, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Melrose, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Hamilton, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

New

The Edinburg Center, Inc.

Skills Trainer

Billerica, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Holliston, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

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All JobsDebt Collection Call Center JobsPart Time Debt Collection Call Center JobsPart Time Debt Collection Call Center Jobs in Boston, MA

Part Time Debt Collection Call Center information

See Boston, MA salary details

$7

$24

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How much do part time debt collection call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for part time debt collection call center in Boston, MA is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.06 per hour, depending on experience, location, and employer.

What is a part time debt collection call center agent?

A Part Time Debt Collection Call Center job involves contacting individuals or businesses to recover outstanding payments on overdue accounts, loans, or bills. Employees in this role typically work scheduled shifts that do not constitute full-time hours, making it ideal for students or those seeking supplemental income. Call center agents use phone, email, and sometimes written communication to negotiate payment plans, answer questions, and update account information. The position requires strong communication skills, patience, and the ability to handle challenging conversations professionally.

What are the key skills and qualifications needed to thrive as a part time debt collection call center agent?

To thrive as a Part Time Debt Collection Call Center Agent, you need strong communication skills, basic math proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and compliance regulations like the Fair Debt Collection Practices Act (FDCPA) is important. Resilience, negotiation skills, and the ability to handle stressful interactions help agents stand out in this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold legal and ethical standards in a fast-paced environment.

What is the difference between Part Time Debt Collection Call Center vs Part Time Customer Service Representative?

AspectPart Time Debt Collection Call CenterPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes debt collection certificationCustomer service training, communication skills
Work EnvironmentCall centers, often high-pressure, focused on debt recoveryCall centers or retail, focused on customer support
Employer & IndustryFinancial institutions, collection agenciesRetail, telecom, service industries
Search & Comparison IntentDebt collection, accounts receivableCustomer support, client service

While both roles involve phone communication and customer interaction, Part Time Debt Collection Call Center positions focus on recovering unpaid debts and often require specific knowledge of debt collection practices. Part Time Customer Service Representatives handle general inquiries and support, with a broader scope of customer issues. The roles differ mainly in purpose and industry focus but share similar skills and work environments.

What are some common challenges faced by part time debt collection call center agents, and how can new hires effectively handle them?

Part-time debt collection call center agents often encounter challenges such as managing difficult conversations with customers, handling high call volumes, and maintaining compliance with regulations like the Fair Debt Collection Practices Act (FDCPA). New hires can effectively address these challenges by actively listening to customers, staying calm and professional during stressful interactions, and seeking guidance from experienced team members or supervisors. Additionally, taking advantage of training and using provided scripts can build confidence and ensure communications remain compliant and respectful.
What are the most commonly searched types of Debt Collection Call Center jobs in Boston, MA? The most popular types of Debt Collection Call Center jobs in Boston, MA are:
Part Time Debt Collection Call Center jobs near you

Skills Trainer

The Edinburg Center

Melrose, MA • On-site

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

SKILLS TRAINER
Who You Are:
Bachelor’s Degree strongly preferred, or equivalent related work experience. Experience/Training in Positive Behavioral Support Interventions. Positive verbal/written reference responses as received from professional or personal contacts. Successfully meet all pre-employment screening requirements including a Criminal Records Inquiry (CORI) and National Background Inquiry. Must have a valid driver’s license, reliable transportation, and must meet The Edinburg Center’s “Safe Driving” standards. Must be a minimum of 18 years of age. Previous experience/exposure to working with individuals between the ages of 6-22. Proficient computing skills. Excellent written and interpersonal skills. The ability to work collaboratively within a team setting, or independently with little supervision
What You Will Do:
  • Implement, model and monitor progress of behavior support plan and/or skill acquisition plans under the supervision and direction of the Family Navigator
  • Collaborate with collateral team members when needed
  • Provide direct instruction to children on the Autism Spectrum when utilizing Skills Training Services
  • Comply with DESE, DDS, Edinburg Center and Children's Services policies and procedures
  • Submit administrative/electronic health records paperwork accurately and on time (Evolv progress notes, ADP, Bill Checks, monthly mileage, etc.)
  • Maintain service productivity standards by meeting caseload allocations as identified by supervisors.
  • Maintain all required documentation for self and collateral contacts in all client records
  • Complete other tasks as assigned by a supervisor
Who We Are:
A dedicated team of professionals who have chosen to join an organization with a forty year history of serving people with mental illness, developmental disabilities, brain injury and autism in the community. When we’re not at work, we love to hike, bike, craft, read, shop and sing opera, among many other things! Our staff of 350 have range of interests and skills and we know you do too! We know that The Edinburg Center will mean as much to you as it does to us!
At work, we are psychiatrists, social workers, clinicians, nurses, behavior specialists, peer specialists, board certified behavior analysts, direct service staff and employment specialists.
What We Offer:
We offer an excellent benefits package for both full and part-time staff, including; health and dental (must work a minimum of 30 hours) vision, life, short and long term disability insurance as well as a 401(k) retirement savings plan. Paid time off benefits include vacation, personal, sick and holidays. To support ongoing professional development, we offer tuition reimbursement, conference, seminar, certification and specialized training funding, as well as free clinical supervision for licensure.
We think the best benefit we offer is the chance to learn from each other and we hope you will be willing to teach us as well.
Be YOU!  We are committed to providing a welcoming, inclusive, and diverse environment for our employees and the people we serve. Persons from diverse backgrounds including women, communities of color, the LGBTQ community and people with disabilities are encouraged to apply.
The Edinburg Center, Inc. is an Affirmative Action and Equal Opportunity Employer
Candidates who bring the strength of diversity are encouraged to apply.

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