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Part Time Customer information

What is a part-time customer service job?

Part-time customer service jobs involve assisting customers with their inquiries, problems, or requests, but on a work schedule that is less than full-time—typically under 35 hours per week. These roles can be in-person, such as in retail stores or call centers, or remote, such as online chat or phone support. Part-time positions offer flexibility for students, parents, or anyone seeking supplemental income. Responsibilities often include answering questions, resolving complaints, processing orders, and providing general support to customers.

What are the typical work schedules and flexibility options for part-time customer service roles?

Part-time customer service positions typically offer flexible scheduling, which can include evening, weekend, or split shifts to accommodate both business needs and employee availability. Many employers allow part-time team members to indicate their preferred hours, making it a suitable option for students, parents, or those with other commitments. However, schedules may vary week to week, and peak business periods often require additional coverage. It's common to work closely with supervisors and other team members to ensure all shifts are covered, fostering a collaborative work environment.

What are the key skills and qualifications needed to thrive as a part-time customer service representative, and why are they important?

To thrive as a Part-Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and telephone systems is often required. Patience, active listening, and a positive attitude are crucial soft skills for building rapport and resolving customer issues effectively. These competencies are vital for providing excellent service, retaining customers, and representing the company’s values in every interaction.

What is the difference between Part Time Customer and Part Time Sales Associate?

AspectPart Time CustomerPart Time Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience often preferred
Work EnvironmentRetail stores, call centers, service desksRetail stores, showrooms, malls
Employer & Industry UsageCustomer service departments across retail, hospitality, and service industriesRetail stores, electronics, apparel, and specialty shops
Common Search & ComparisonCustomer service roles, support positionsSales roles, retail positions

Part Time Customer roles focus on assisting customers, answering inquiries, and providing support, while Part Time Sales Associate positions emphasize selling products and increasing sales. Both roles often require similar credentials and are found in retail environments, but their primary responsibilities differ.

Are there any part time customer service jobs that pay well?

Part time customer service jobs can pay competitive wages, often ranging from minimum wage to $15-$20 per hour depending on the industry, location, and experience. Positions that require specialized skills, such as technical support or bilingual abilities, tend to offer higher pay. Additionally, some companies provide bonuses or incentives for performance, which can increase overall earnings.

What are the most commonly searched types of Customer jobs in Ontario?

The most popular types of Customer jobs in Ontario are:

What cities in Ontario are hiring for Part Time Customer jobs?

Cities in Ontario with the most Part Time Customer job openings:

Part Time Customer jobs near you
Infographic showing various Part Time Customer job openings in Ontario as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Part Time Customer Care Associate

Mississauga, ON • On-site

Leon's Furniture
Retail • 1 - 5K employees
Learn more about Leon's Furnitureexternal

CA$17.85/hr

Part-time

Re-posted 27 days ago

Job description

Overview

Leon's is currently looking for a Part Time Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business. 

About Us:

Leon's Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we're proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon's in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon's can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

As a member of our team, you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon's the envy of our competitors for over a century.

Requirements: 

  • Ability to communicate clearly, both written and orally
  • Fun, friendly, confident personalities
  • Strong problem solving and analytical skills
  • Exceptional organizational skills
  • Ability to work collaboratively with fellow colleagues
  • Ability to interact professionally with our customers
  • Some evenings and weekends shifts required

We offer:

  • Profit Sharing
  • Employee Discounts & Partner Discount Programs
  • The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
  • Continuous, quality education and training on our products and sales techniques

Compensation:

The starting hourly rate for this position is $17.85.

Additional Information:

  • Artificial Intelligence (AI) Use: Leon's may use AI tools to support the recruitment and selection process (e.g., screening resumes, scheduling interviews). Final hiring decisions are made by our teams.
  • We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process.  Candidates with accommodation needs, please specify them with your application in the "Do you want to tell us anything else about yourself?" section.

How to Apply:

If you're ready to bring your expertise and leadership to Leon's, we'd love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.

Employment Type: PART_TIME

Apply