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Part Time Customer Service Jobs in Springfield, VA

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All JobsCustomer Service JobsPart Time Customer Service JobsPart Time Customer Service Jobs in Springfield, VA

Part Time Customer Service information

See Springfield, VA salary details

$10

$19

$28

How much do part time customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for part time customer service in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What are the most commonly searched types of Customer Service jobs in Springfield, VA?

The most popular types of Customer Service jobs in Springfield, VA are:

What job categories do people searching Part Time Customer Service jobs in Springfield, VA look for?

The top searched job categories for Part Time Customer Service jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Part Time Customer Service jobs?

Cities near Springfield, VA with the most Part Time Customer Service job openings:

Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.

Customer Service Expert

Gymboree Play & Music of Bethesda

Bethesda, MD • On-site

$17 - $23.25/hr

Part-time

Re-posted 19 days ago

Job description

Company Description
BACKGROUND
Gymboree Play & Music has been fostering creativity and confidence in children ages 0-5 for over 40 years. Today there are over 700 locations in 40 countries, making us the global leader in early childhood development programs. Designed by experts, our age-appropriate activities help develop the cognitive, physical and social skills of children as they play. Our programs are also recognized for their unique approach to parent involvement-which encourages participation in and understanding of each child's development.
Our class curriculum is developed by our experienced child development program directors and incorporate a balanced whole-child approach with activities to support what your child is mastering right now and what he or she will aspire to later. Classes are designed in 6-month increments to meet a child's unique interests and abilities. From birth to age 5, there's always something special awaiting you and your child at Gymboree Play & Music.
Job Description
Seeking Part-Time Customer Experience Expert: This person will be responsible for ensuring timely follow-up of customer inquiries for classes, birthday parties, special events and billing issues. Duties include emailing customers, tracking and sorting customer emails for follow-up, making phone calls, organizing customer follow-ups and action plans, and closing the loop to drive customer enrollments.
  • 10-15 hours a week commitment
  • Must be available to work every afternoon from 4:00pm-6:00pm - Monday thru Friday
  • Position requires exceptional customer service skills as well as computer, written and communication skills
  • Must be able to multi-task and take direction to drive results to manage all aspects of the customer experience
  • Must be reliable/dependable, extremely organized, self-motivated, action oriented and a thinker/problem solver
  • Flexible schedule a plus to occasionally cover additional shifts when needed

This is an excellent position for:
  • College Students with afternoon availability
  • Persons looking for a 2nd job with fixed shift/hours week-to-week
  • "Young at Heart" Seniors seeking part-time work

Qualifications
Customer Service Skills, Communicator, Problem Solver, Computer Skills
Additional Information
All your information will be kept confidential according to EEO guidelines.

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