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Part Time Customer Service Jobs in Scranton, PA (NOW HIRING)

Dollartree

Customer Service Associate

Moscow, PA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 6 Bochicchio Blvd,Moscow,Pennsylvania 18444 11665 Dollar Tree

Dollar Tree

Customer Service Associate

Moosic, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 2361 Shoppes Boulevard,Moosic,Pennsylvania 18507 10779 Dollar Tree

Dollartree

Customer Service Associate

Moosic, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 2361 Shoppes Boulevard,Moosic,Pennsylvania 18507 10779 Dollar Tree

Dollar Tree

Customer Service Associate

Moscow, PA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 6 Bochicchio Blvd,Moscow,Pennsylvania 18444 11665 Dollar Tree

Dollar Tree

Customer Service Associate

Scranton, PA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 217 S Blakely St,Scranton,Pennsylvania 18512 11734 Dollar Tree

Dollartree

Customer Service Associate

Scranton, PA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 217 S Blakely St,Scranton,Pennsylvania 18512 11734 Dollar Tree

Dollar Tree

Customer Service Associate I

Duryea, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 50 Village Ctr,Duryea,Pennsylvania 18642-1257 06722 Dollar Tree

Dollartree

Customer Service Associate I

Dickson City, PA · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 640 Commerce Blvd,Dickson City,Pennsylvania 18519 01670 Dollar Tree

Dollar Tree

Customer Service Associate I

Tobyhanna, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 674 Route 196,Tobyhanna,Pennsylvania 18466 10341 Dollar Tree

Dollar Tree

Customer Service Associate I

Plains, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 7 N River St,Plains,Pennsylvania 18705 28528 Family Dollar

Dollar Tree

Customer Service Associate I

Wilkes Barre, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 610 Commerce Blvd,Wilkes Barre,Pennsylvania 18702 08499 Dollar Tree

Dollartree

Customer Service Associate I

Olyphant, PA · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 301 Lackawanna Ave.,Olyphant,Pennsylvania 18447 23780 Family Dollar

Dollar Tree

Customer Service Associate I

Moosic, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3409 Birney Ave,Moosic,Pennsylvania 18507 04702 Dollar Tree

Dollartree

Customer Service Associate I

Moosic, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3409 Birney Ave,Moosic,Pennsylvania 18507 04702 Dollar Tree

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Showing results 1-20

All JobsCustomer Service JobsPart Time Customer Service JobsPart Time Customer Service Jobs in Scranton, PA

Part Time Customer Service information

See Scranton, PA salary details

$9

$18

$26

How much do part time customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for part time customer service in Scranton, PA is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Scranton, PA?

The most popular types of Customer Service jobs in Scranton, PA are:

What job categories do people searching Part Time Customer Service jobs in Scranton, PA look for?

The top searched job categories for Part Time Customer Service jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Part Time Customer Service jobs?

Cities near Scranton, PA with the most Part Time Customer Service job openings:

Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Scranton, PA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,702 per year, or $18.6 per hour.

Customer Service Lead - Part-Time

Burlington Stores

Wilkes Barre, PA • On-site

$14.50/hr

Part-time

Medical, Retirement, PTO

Posted 22 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 943 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !
Overview:
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
  • Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
  • Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
  • Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $14.50 per hour - $14.50 per hour
Location 00282 - Wilkes Barre
Posting Number P1-1076159-6
Address 435 Arena Hub Plaza
Zip Code 18702
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $14.50 - $14.50 per hour

What Burlington employees say

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Benefits

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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