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Part Time Customer Service Jobs in Scranton, PA (NOW HIRING)

Dollartree

Customer Service Associate

Moscow, PA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 6 Bochicchio Blvd,Moscow,Pennsylvania 18444 11665 Dollar Tree

Dollar Tree

Customer Service Associate

Moscow, PA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 6 Bochicchio Blvd,Moscow,Pennsylvania 18444 11665 Dollar Tree

Dollartree

Customer Service Associate

Moosic, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 2361 Shoppes Boulevard,Moosic,Pennsylvania 18507 10779 Dollar Tree

Dollar Tree

Customer Service Associate

Moosic, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 2361 Shoppes Boulevard,Moosic,Pennsylvania 18507 10779 Dollar Tree

Dollar Tree

Customer Service Associate

Scranton, PA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 217 S Blakely St,Scranton,Pennsylvania 18512 11734 Dollar Tree

Dollartree

Customer Service Associate

Scranton, PA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 217 S Blakely St,Scranton,Pennsylvania 18512 11734 Dollar Tree

Dollar Tree

Customer Service Associate I

Moosic, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3409 Birney Ave,Moosic,Pennsylvania 18507 04702 Dollar Tree

Dollar Tree

Customer Service Associate I

Tobyhanna, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 674 Route 196,Tobyhanna,Pennsylvania 18466 10341 Dollar Tree

Dollar Tree

Customer Service Associate I

Plains, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 7 N River St,Plains,Pennsylvania 18705 28528 Family Dollar

Dollartree

Customer Service Associate I

Dickson City, PA · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 640 Commerce Blvd,Dickson City,Pennsylvania 18519 01670 Dollar Tree

Dollartree

Customer Service Associate I

Dickson City, PA · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 640 Commerce Blvd.,Dickson City,Pennsylvania 18519-1672 01670 Dollar Tree

Dollar Tree

Customer Service Associate I

Wilkes Barre, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 610 Commerce Blvd,Wilkes Barre,Pennsylvania 18702 08499 Dollar Tree

Dollar Tree

Customer Service Associate I

Duryea, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 50 Village Ctr,Duryea,Pennsylvania 18642-1257 06722 Dollar Tree

Dollartree

Customer Service Associate I

Moosic, PA · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3409 Birney Ave,Moosic,Pennsylvania 18507 04702 Dollar Tree

Dollartree

Customer Service Associate I

Olyphant, PA · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 301 Lackawanna Ave.,Olyphant,Pennsylvania 18447 23780 Family Dollar

Dollartree

Customer Service Associate I

Mount Pocono, PA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3236 Route 940,Mount Pocono,Pennsylvania 18344 05387 Dollar Tree

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Showing results 1-20

All JobsCustomer Service JobsPart Time Customer Service JobsPart Time Customer Service Jobs in Scranton, PA

Part Time Customer Service information

See Scranton, PA salary details

$9

$18

$26

How much do part time customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for part time customer service in Scranton, PA is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Scranton, PA?

The most popular types of Customer Service jobs in Scranton, PA are:

What job categories do people searching Part Time Customer Service jobs in Scranton, PA look for?

The top searched job categories for Part Time Customer Service jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Part Time Customer Service jobs?

Cities near Scranton, PA with the most Part Time Customer Service job openings:

Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Scranton, PA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,702 per year, or $18.6 per hour.

Part-Time Customer Experience Associate

The Honesdale National Bank

Forest City, PA • On-site

$13.25 - $18.25/hr

Part-time

Re-posted 15 days ago

Job description

POSITION SUMMARY:

As a Customer Experience Associate, you’ll serve as a frontline ambassador of the bank, delivering exceptional service while accurately processing financial transactions. You’ll foster trust and satisfaction by assisting clients with their banking needs, promoting products and services, and ensuring operational excellence.

ESSENTIAL FUNCTIONS and DUTIES

  • Process deposits, withdrawals, check cashing, and loan payments with accuracy and efficiency
  • Handle cashier’s checks, money orders, certified checks, credit card payments, and cash advances
  • Provide access to safe deposit boxes (if available) and assist with related documentation
  • Balance cash drawer and ATM as needed; maintain control and security of cash
  • Open and record night deposit bags; prepare currency orders
  • Greet and assist lobby customers, directing them appropriately
  • Deliver prompt, courteous, and solution-oriented service to all customers
  • Proactively resolve customer concerns and escalate complex issues as needed
  • Answer incoming calls and provide support in alignment with Customer Service Standards
  • Assist customers with account reconciliation and check orders
  • Identify and report potential fraud or suspicious activity
  • Complete Currency Transaction Reports (CTRs) and maintain the Monetary Instruments Log
  • Ensure adherence to all bank policies, procedures, and regulatory requirements
  • Use procedural manual as a daily resource
  • Advise customers on bank products and services; identify cross-sell opportunities
  • Support marketing initiatives and participate in community events to enhance visibility and business development
  • Recommend process enhancements to improve efficiency, accuracy, or customer experience
  • Take initiative in learning new systems, procedures, and service strategies
  • Assume additional responsibilities as assigned by leadership
  • Other duties as assigned
REQUIRED SKILLS and ABILITIES:
  • Exceptional customer service skills
  • Strong verbal and written communication
  • High attention to detail and accuracy
  • Ability to multitask and prioritize in a fast-paced environment
  • Team-oriented with the ability to work independently
  • Commitment to confidentiality and ethical standards
  • Strong keyboarding, PC, and telephone skills
  • Valid driver’s license with a clean driving record


REQUIRED EDUCATION and EXPERIENCE:

  • High school diploma or equivalent
  • Prior experience in a customer-facing banking role desired
  • Previous cash handling and customer service experience preferred


TRAVEL REQUIREMENTS:

  • As needed for coverage at other branches.


PHYSICAL REQUIREMENTS: (update as needed)

  • Prolonged periods of sitting: Ability to remain seated for extended periods while performing computer-related tasks.
  • Manual dexterity: Proficiency in handling and manipulating objects, including typing and using office equipment such as printers, scanners, and fax machines.
  • Visual acuity: Ability to read and interpret data on computer screens and paper documents.
  • Hearing: Capability to hear and respond to telephone calls, office sounds, and discussions with colleagues.
  • Basic physical tasks: Ability to perform occasional lifting, such as moving office supplies or documents, typically weighing up to 50 pounds.
  • Mobility: Ability to move around the office to attend meetings, retrieve documents, or collaborate with colleagues.