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Part Time Customer Service Jobs in Mequon, WI (NOW HIRING)

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Part Time Customer Service information

See Mequon, WI salary details

$8

$16

$23

How much do part time customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for part time customer service in Mequon, WI is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.56 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.
What are the most commonly searched types of Customer Service jobs in Mequon, WI? The most popular types of Customer Service jobs in Mequon, WI are:
What are popular job titles related to Part Time Customer Service jobs in Mequon, WI? For Part Time Customer Service jobs in Mequon, WI, the most frequently searched job titles are:
What cities near Mequon, WI are hiring for Part Time Customer Service jobs? Cities near Mequon, WI with the most Part Time Customer Service job openings:
Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Mequon, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,713 per year, or $16.7 per hour.

Customer Service Representative (Part-Time)

Roman Home Services

West Allis, WI • On-site

$20.50 - $25/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

About Us: We are a trusted provider of residential plumbing, electrical, and HVAC services, committed to delivering exceptional customer experiences and high-quality workmanship. Our team is growing, and we’re looking for a Part-time Customer Service Representative who thrives in a fast-paced, customer-focused environment.

Position Summary:

The Customer Service Representative (CSR) is the first point of contact for our customers. This role is responsible for answering incoming service calls, scheduling appointments, and ensuring every customer receives a professional, friendly, and efficient experience from start to finish. The ideal candidate is a great team-player, detail-oriented, empathetic, and enjoys helping customers solve problems in their homes.

Key Responsibilities:

  • Answer incoming phone calls promptly and professionally.
  • Listen carefully to customer needs and schedule appropriate service appointments.
  • Provide information about our plumbing, electrical, and HVAC services.
  • Communicate clearly and effectively with customers, technicians, co-workers, and management.
  • Maintain accurate records in the customer management system (Service Titan).
  • Perform outbound calls confirming service and scheduling.
  • Follow up with customers after service to ensure satisfaction and gather feedback.
  • Handle customer concerns with patience and professionalism, escalating as needed.
  • Support the team with administrative tasks such as data entry, invoice review, and follow-up calls.
  • Contribute to a positive and supportive office environment focused on teamwork and customer care.

Qualifications:

  • Previous customer service experience (home services or dispatch experience preferred).
  • Strong communication and active listening skills.
  • Ability to multitask and stay organized in a busy environment.
  • Comfortable using dispatch or CRM software and Microsoft Office Suite.
  • Positive, professional attitude with a focus on customer satisfaction.
  • Reliable and punctual with a strong work ethic.

Preferred Experience:

  • Experience in residential service industries such as plumbing, electrical, or HVAC.
  • Familiarity with ServiceTitan or similar scheduling software.
  • Basic understanding of residential home service terminology.

What We Offer:

  • Flexible Part-time Schedule
  • Paid training and opportunities for advancement.
  • Supportive team environment.

Join our team and become the voice of our company — helping customers solve problems, one call at a time!

Apply