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Part Time Customer Service Jobs in Houston, TX (NOW HIRING)

PostNet

Part Time Customer Service Associate

Houston, TX · On-site

$14 - $17/hr

Approximately 12 to 18 hours per week About the Position PostNet is looking for a friendly, dependable, and organized Part-Time Customer Service Associate to join our team at our Vintage Park ...

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Part Time Customer Service information

See Houston, TX salary details

$9

$17

$25

How much do part time customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for part time customer service in Houston, TX is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Houston, TX?

The most popular types of Customer Service jobs in Houston, TX are:

What are popular job titles related to Part Time Customer Service jobs in Houston, TX?

For Part Time Customer Service jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service jobs in Houston, TX look for?

The top searched job categories for Part Time Customer Service jobs in Houston, TX are:

What cities near Houston, TX are hiring for Part Time Customer Service jobs?

Cities near Houston, TX with the most Part Time Customer Service job openings:

Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,337 per year, or $18 per hour.

Part-time Customer Service Representative

America's Auto Auction

Houston, TX • On-site

$18 - $21/hr

Part-time

Posted 4 days ago

Job description

America's Auto Auction (Central Houston)
2000 Cavalcade Street
Houston, TX 77009
Part-time Customer Service Representative
Growing international auction company! Part-time Customer Service Representative opening!
Rewards for Part-time Customer Service Representative
  • $18.00 - $21.00 per hour, based on experience
  • Part-time employees may be eligible for select company benefits

Responsibilities of Part-time Customer Service Representative
  • Serves as a primary point of contact for assigned buyers and sellers.
  • Builds long-term relationships through regular communication, follow-ups, and proactive outreach.
  • Educates customers on auction services, processes, timelines, and policies.
  • Identifies customer needs and works internally to provide appropriate solutions.
  • Assists customers before, during, and after auction day with questions related to registration, bidding, titles, payments, arbitration, and vehicle services.
  • Coordinates with internal departments including Sales, Operations, Arbitration, Accounting, and Title to resolve customer issues.
  • Handles customer concerns and complaints professionally, working toward fair and timely resolution.
  • Tracks and follows up on open customer requests to ensure timely resolution.
  • Escalates complex or sensitive issues to management when appropriate.
  • Identifies trends in customer feedback and communicates insights to leadership.
  • Accurately documents customer interactions, issues, and resolutions in CRM or auction systems.
  • Maintains up-to-date customer records and communication logs.
  • Assists with preparing reports related to customer activity, service issues, and satisfaction metrics.
  • Performs other duties as assigned.

Work Hours for Part-time Customer Service Representative
  • Tuesday - Thursday 9am - 5pm
  • Friday 9am - 1pm

Requirements
Required Skills/Abilities for Part-time Customer Service Representative
  • Ability to deliver professional, courteous, and solution-oriented customer service.
  • Strong verbal and written communication skills
  • Strong problem-solving skills with the ability to evaluate situations, identify root causes, and recommend effective solutions.
  • Comfortable managing multiple customer requests simultaneously while meeting deadlines.
  • Excellent organizational and follow-up skills.
  • Strong attention to detail to ensure accurate documentation and communication.
  • Proficiency with CRM platforms, auction management systems, and Microsoft Office applications.
  • Self-motivated with a strong sense of accountability and follow-through.

Education and Experience
  • High school diploma or equivalent required.
  • Previous experience in customer service, account management, or client support preferred.
  • Experience working with B2B customers is a plus.

Physical Requirements
  • Office-based role with frequent interaction with customers and internal teams.
  • Requires prolonged periods of computer and phone use.
  • Occasional lifting of files or materials up to 25 pounds.

America's is an Equal Employment Opportunity employer.

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