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Part Time Customer Service Jobs in Houston, TX (NOW HIRING)

Approximately 12 to 18 hours per week About the Position PostNet is looking for a friendly, dependable, and organized Part-Time Customer Service Associate to join our team at our Vintage Park ...

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Part Time Customer Service information

See Houston, TX salary details

$8

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How much do part time customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for part time customer service in Houston, TX is $15.79, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.55 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Houston, TX?

The most popular types of Customer Service jobs in Houston, TX are:

What are popular job titles related to Part Time Customer Service jobs in Houston, TX?

For Part Time Customer Service jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service jobs in Houston, TX look for?

The top searched job categories for Part Time Customer Service jobs in Houston, TX are:

What cities near Houston, TX are hiring for Part Time Customer Service jobs?

Cities near Houston, TX with the most Part Time Customer Service job openings:

Infographic showing various Part Time Customer Service job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,849 per year, or $15.8 per hour.

Part Time Customer Service Associate

PostNet - TX251

Houston, TX • On-site

$14 - $17/hr

Part-time

Retirement

Posted 4 days ago


Job description

Benefits:
  • Free uniforms
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Employee discounts

PostNet Vintage Park – Houston, TX 77070

Pay: $14.00 to $17.00 per hour
Job Type: Part-Time
Hours: Approximately 12 to 18 hours per week
About the Position
PostNet is looking for a friendly, dependable, and organized Part-Time Customer Service Associate to join our team at our Vintage Park location in Houston, TX 77070.
This is a hands-on customer service position where no two days are the same. Most of your time will be spent assisting customers at the counter, processing shipments, receiving and sorting mail and packages, and assisting our private mailbox customers. You'll also help with basic printing and document services as needed.
This position will typically work 2 to 3 days per week. Weekday shifts are primarily 12:00 PM to 6:00 PM. Saturday hours are 10:00 AM to 2:00 PM, and Saturday availability is preferred but not required.
We're looking for someone who genuinely enjoys helping people, pays attention to details, and likes staying busy. Previous shipping or retail experience is helpful but not required. We provide training on our systems and services.
What You Will Do
  • Greet customers and provide friendly, professional service
  • Process shipments using UPS, FedEx, USPS, and DHL
  • Help customers select shipping options based on cost, speed, and service needs
  • Package customer items for safe shipment
  • Receive, sort, and distribute incoming mail and packages
  • Maintain accurate private mailbox and package records
  • Assist mailbox customers with mail and package pickups
  • Accept prepaid package drop-offs
  • Process customer transactions and payments
  • Answer phones and respond to customer questions
  • Assist with basic copying, scanning, printing, and document services
  • Learn PostNet products and services and recommend appropriate solutions
  • Maintain a clean, organized, and professional work environment
  • Assist other team members as needed
What We Are Looking For
  • Strong customer service and communication skills
  • Friendly, positive, and professional attitude
  • Dependable and punctual
  • Strong attention to detail and accuracy
  • Comfortable using computers and learning new software
  • Ability to stay organized while handling multiple responsibilities
  • Comfortable recommending products and services based on customer needs
  • Ability to work independently and as part of a team
  • Willingness to learn shipping, mailbox, and basic print services
  • Ability to stand for extended periods and lift packages up to 50 pounds
  • High school diploma or equivalent
Preferred Experience
Previous experience in one or more of the following is helpful but not required:
  • Retail or customer service
  • Shipping or packaging
  • Sales
  • Mail handling or mailbox services
  • UPS, FedEx, USPS, or DHL systems
  • Copying, scanning, or basic printing
Schedule
  • Approximately 12 to 18 hours per week
  • Typically 2 to 3 days per week
  • Weekday shifts primarily 12:00 PM to 6:00 PM
  • Saturday hours are 10:00 AM to 2:00 PM
  • Saturday availability is preferred but not required
  • Additional hours may occasionally be available
Compensation
$14.00 to $17.00 per hour based on experience and qualifications.

Candidates with previous retail, shipping, mailbox, sales, or directly related customer service experience may qualify for a higher starting rate.
Why Join PostNet
At PostNet, you'll work directly with customers while gaining experience in shipping, mail management, customer service, and basic printing services used by individuals and local businesses every day.
We provide training and are looking for someone who takes pride in helping customers, is willing to learn, and wants to become a dependable member of our team.
If you enjoy working with people, staying active, and having a variety of responsibilities throughout your day, we'd like to hear from you. Apply today to join our PostNet Vintage Park team.