ZipRecruiter

Log In

2

Part Time Customer Service Jobs in Baltimore, MD

Dollar Tree

Customer Service Associate

Eldersburg, MD · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate (Part Time) to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist ...

Dollartree

Customer Service Associate

Eldersburg, MD · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate (Part Time) to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist ...

Variety Stores LLC

Customer Service Associate

Baltimore, MD · On-site

$14.50 - $19.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsPart Time Customer Service JobsPart Time Customer Service Jobs in Baltimore, MD

Part Time Customer Service information

See Baltimore, MD salary details

$9

$18

$26

How much do part time customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for part time customer service in Baltimore, MD is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Baltimore, MD?

The most popular types of Customer Service jobs in Baltimore, MD are:

What are popular job titles related to Part Time Customer Service jobs in Baltimore, MD?

For Part Time Customer Service jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service jobs in Baltimore, MD look for?

The top searched job categories for Part Time Customer Service jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Part Time Customer Service jobs?

Cities near Baltimore, MD with the most Part Time Customer Service job openings:

Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,849 per year, or $18.7 per hour.

CUSTOMER CARE REPRESENTATIVE- PART TIME

camd

Columbia, MD • On-site

$20/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

The Part-time Customer Care Representative (approximately 21 hours per week on-site) will serve as the primary point of contact for our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and a strong commitment to customer satisfaction. The ideal candidate will be adept at multi-tasking, handling confidential information with integrity, engaging with a diverse customer base, assisting with collections, processing payments and refunds, and utilizing data analytics to enhance service quality.  

Essential Functions:  

  • Respond to customer inquiries via phone, email, and chat promptly and professionally, while maintaining a high level of service.  
  • Identify customer needs, troubleshoot issues, and provide effective solutions or escalate to appropriate departments as needed.  
  • Gather and document customer feedback to help improve products, services, and processes.  
  • Handle sensitive customer information with discretion and adhere to confidentiality policies and procedures.  
  • Process customer payments and handle refund requests in accordance with company policies, ensuring accuracy and timeliness.  
  • Support the collections process by following up on overdue accounts, negotiating payment arrangements, and ensuring compliance with company policies.  
  • Manage multiple tasks simultaneously while maintaining attention to detail and accuracy.  
  • Maintain accurate and detailed records of customer interactions, transactions, and resolutions.  
  • Stay informed about company products, services, and promotions to provide accurate information and recommendations. 
  • Ensure follow-up with customers to confirm satisfaction and resolve any ongoing issues.  
 

Qualifications and skills:   

  • Excellent verbal and written communication skills.  
  • Strong problem-solving abilities and attention to detail.  
  • Ability to handle stressful situations calmly and professionally.  
  • Skilled in multi-tasking and managing competing priorities.  
  • Knowledge of data analytics and performance metrics.  
  • 6 months minimum of customer facing experience 

The pay rate for this position is $20/per hour. CA offers a positive, fun work environment and a generous benefits package. Part-time benefits include a free Fit & Play membership, Wellness benefits w/Perks and some paid leave. Full-time benefits include medical, dental, vision, life insurance, 401(k), a free Fit & Play membership, Wellness benefits w/perks and paid leave.

Apply