Part Time Customer Service Representative Remote Jobs in Pontiac, IL

Located in Boston's historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Simmons was founded for equality 125 years ago as one of the first higher education institutions dedicated to helping women become leaders. Today, our university continues to grow and evolve and now offers Boston's only women's undergraduate program and graduate programs open to all.

You're joining our community at an especially exciting time as we continue to innovate for the future. Simmons recently launched a six-school academic structure that leverages our expert faculty and longstanding expertise in professions that make our communities stronger. In addition, we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success. You'll find that people who work here truly believe in our mission of preparing students to become social justice-oriented leaders who excel in their professions and their communities. This commitment and pride make for a dynamic workplace.

As a university that values diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.

JOB SUMMARY:

The Accounting Department is seeking a part-time Payroll Coordinator to support payroll operations. This role is responsible for processing non-exempt payroll, auditing and releasing payments, and assisting the Payroll Manager as needed, while ensuring compliance with institutional policies and applicable regulations.

This position requires a high level of professionalism, organization, and attention to detail, along with a strong customer service orientation when working with colleagues across the University and external partners.

ESSENTIAL JOB FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Payroll Processing

• Responsible for end-to-end, timely processing and oversight of the Simmons University non-exempt payroll;

• Process payroll in accordance with labor regulations and standard accounting and payroll principles;

• Review payroll inputs entered for approval in Workday, such as:

• Period Activity Pay Assignments;

• One-Time Payments;

• Review Federal Elections;

• Time Entry Approvals;

• Review list of direct deposit rejects from ADP and assist employees with necessary corrections;

• Review and submit refund payments received from, ADP, TIAA, various state Unemployment Insurance taxes and Employee to Cashier;

• Work closely with the student employment team to ensure that students are being appropriately set up and paid in a timely fashion;

• Run processes to transmit pay results, garnishments and payroll taxes to third party processor;

Additional Payroll Support

• Assist employees with general wage payments, such as; direct deposits, employee tax and payroll deduction inquiries;

• Audit payroll deductions and support payments to third parties for benefits and payroll tax obligations;

Accounting and Audit Support

• On an ongoing basis work with accounting to ensure payroll transactions are processing to the general ledger correctly and that cash activity is recorded;

• Monitor and follow up on outstanding payroll checks to ensure compliance with regulations around abandoned property;

• Work with external auditors to provide support needed for their audit procedure;

• Other duties as assigned by members of the payroll or accounting function;

REQUIRED QUALIFICATIONS:

• High school degree required;

• Minimum 2-3 years of relevant payroll administration/support experience;

• Ability to maintain confidentiality and exercise discretion and sound judgement;

• Demonstrated understanding of wage and hourly laws regarding state, federal, and local payroll taxes is a plus;

PREFERRED QUALIFICATIONS:

• Working in a Higher Education environment a plus;

• Familiarity with Workday is a plus;

COMPETENCIES:

• Excellent problem-solving/judgment skills, and a high level of attention to detail and accuracy;

• Strong skills using and understanding the flow of transactions in an integrated and automated payroll accounting system;

WORK ENVIRONMENT & CONDITIONS/PHYSICAL DEMANDS:

• This position operates in a standard office environment with routine use of computers, phones, and other office equipment;

• Work is primarily sedentary and performed in a professional office setting;

• Hybrid or remote work may be available based on institutional needs;

• Prolonged periods of sitting and working at a computer;

• Frequent use of hands and fingers for typing and data entry;

• Ability to view and interpret information on a computer screen for extended periods;

• Occasional standing, walking, or light lifting (up to 10-15 pounds, e.g., files or office materials);

ADDITIONAL INFORMATION for APPLICANTS:

This position is part-time benefits-eligible at 24 hours per week / 3 days a week. This position may be eligible for a partial remote work schedule.

In accordance with applicable pay transparency laws effective October 29, 2025, Simmons University is committed to pay equity, transparency and clear communication throughout the hiring process. The hourly or annual salary range for this position is:

This is a benefits-eligible position.

Actual compensation will be based on factors such as experience, education, skills, equity, and external market benchmarks that help guide compensation decisions. Our compensation philosophy is centered around a comprehensive package that includes pay, health benefits, and retirement savings offerings that can be seen here, as well as work-life balance initiatives such as flexible hours and remote work opportunities. We are committed to offering a package that empowers individuals to thrive in their roles, contribute meaningfully, and lead with confidence.

Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the Application Materials box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).

Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.