Part Time Customer Service Representative Remote Jobs in Ocean County, NJ

Responsibilities:

PerformCare provides access to the NJ Children's System of Care. The Behavioral Health Care Manager is responsible for the daily functions of the clinical department including triage of calls, care coordination and utilization management. The Behavioral Health Care Manager facilitates access to behavioral health, substance use and intellectual/developmental disabilities therapeutic services, ensuring that every youth receives the right services at the right time as part of an integrated service plan. The emphasis of this work is to maintain youth at home, in school and in the community. The Behavioral Health Care Manager makes timely intensity of services determinations based on urgency of need , including the management of emergencies which includes access to mobile response services.

The Behavioral Health Care Manager makes timely intensity of services determinations or refers to higher level review when indicated. Provides linkage to community services as needed. Adheres to customer service level agreements and expected productivity measures. Adheres to documentation requirements. Identifies wide range of community resources to caller. Demonstrates respectful communication and excellent customer service. Adheres to recognized ethical standards. Completes all required trainings on time. Assists with projects as assigned.

Work Arrangement/Hours:

• Remote - DE, NJ, NY, PA must live within 3 hours of Robbinsville NJ
• Monday-Friday 10:00am-2:00pm

Requirements:

• Graduate degree from an accredited educational program. Licensed to work in NJ.
• Licensed Clinical Social Worker, Licensed Professional Counselor, Ph.D in Psychology, Licensed Marriage & Family Therapist, or Licensed Certified Drug and Alcohol Counselor
• Minimum of two years experience in children's mental health, intellectual/developmental disabilities, substance use, child welfare, juvenile justice or a related public sector human services or behavioral healthcare field, providing community-based services to youth and their family/caregiver.
• One year background and experience in one or more of the following areas of expertise: family systems, community systems and resources; care management, child and family counseling/therapy; child protection; and child development.

The range displayed in this job posting reflects the minimum and maximum for new hire salaries for the position in the Robbinsville, NJ area.

Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education, certifications, or training. AmeriHealth Caritas associates are eligible to participate in our annual incentive program and will also receive our benefits package, consisting of medical, vision, dental, life insurance, disability insurance, 401(k), paid time off and more.

The targeted hiring range for this role is expected to be between $34.23 and $46.63

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

Your career starts now. We're looking for the next generation of health care leaders.

At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we'd like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.