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Part Time Customer Service Representative Remote Jobs in Massachusetts

Nexora Talent

Remote Client Experience Specialist

Boston, MA · Remote

$18.50 - $24.50/hr

Previous experience in customer service, hospitality, sales, coordination, or travel is a plus but ... Remote Schedule: Flexible / Part-Time Industry: Travel amp; Hospitality Experience Level ...

New

IANS

Client Services Specialist

Boston, MA · Remote

$18.50 - $24.50/hr

... customer service and operations. The focus is acting as a point person throughout the client ... part-time or full-time work, etc.; Bachelor's Degree preferred

New

Symmetry

Remote Work Sales Agent

Boston, MA · On-site +1

$180K/yr

Build and maintain strong relationships with clients, providing exceptional customer service ... Our part-time agents who follow our system make approximately $30k-60k in their first year * Our ...

Symmetry

Remote Work Sales Agent

Boston, MA · Remote

$180K/yr

Build and maintain strong relationships with clients, providing exceptional customer service ... Our part-time agents who follow our system make approximately $30k-60k in their first year * Our ...

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How much do part time customer service representative remote jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for part time customer service representative remote in Massachusetts is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.84 per hour, depending on experience, location, and employer.

What is a part time customer service representative remote?

A Part Time Customer Service Representative Remote is a professional who assists customers with inquiries, issues, or orders while working remotely, often from home. They typically handle customer interactions through phone, email, chat, or social media, providing support and solutions as needed. This role is part-time, meaning the employee works fewer hours than a standard full-time position, offering flexibility in scheduling. Remote customer service representatives need strong communication and problem-solving skills, as well as reliable internet access and a quiet workspace.

What are the key skills and qualifications needed to thrive as a part time customer service representative remote?

To thrive as a Part Time Customer Service Representative (Remote), you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and basic office applications is often required. Exceptional patience, active listening, and time management skills help individuals stand out in this role. These competencies are crucial for delivering high-quality service, resolving issues efficiently, and maintaining customer satisfaction while working independently.

How do part time customer service representatives remote typically stay connected and collaborate with their teams?

Remote part-time customer service representatives usually stay connected with their teams through a combination of communication tools such as instant messaging platforms, video meetings, and shared project management software. Regular check-ins and virtual team meetings help ensure everyone is aligned on goals and updates. Since the role is remote and part-time, clear communication and proactive participation are key to overcoming challenges like time zone differences or limited overlap in working hours. Successful representatives often make an effort to stay engaged and informed by actively participating in training sessions and team discussions.

What are popular job titles related to Part Time Customer Service Representative Remote jobs in Massachusetts?

For Part Time Customer Service Representative Remote jobs in Massachusetts, the most frequently searched job titles are:

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The top searched job categories for Part Time Customer Service Representative Remote jobs in Massachusetts are:

What cities in Massachusetts are hiring for Part Time Customer Service Representative Remote jobs?

Cities in Massachusetts with the most Part Time Customer Service Representative Remote job openings:

Part Time Customer Service Representative Remote jobs near you
Infographic showing various Part Time Customer Service Representative Remote job openings in Massachusetts as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,699 per year, or $20.5 per hour.

Remote Client Experience Specialist

Nexora Talent

Boston, MA • Remote

$18.50 - $24.50/hr

Part-time

Posted 3 days ago

New

Job description

Job Overview

We are seeking a motivated and customer-focused Remote Client Experience Specialist to join our team. In this role, you will assist clients with planning and coordinating personalized travel experiences while providing exceptional service throughout the process.

The ideal candidate enjoys working with people, has strong organizational skills, and is interested in the travel and hospitality industry. You will communicate with clients, help coordinate travel-related details, provide information, and ensure each client receives attentive and professional support from the initial inquiry through the completion of their plans.

Key Responsibilities

  • Communicate with clients by phone, email, and online messaging platforms.
  • Assist clients with travel planning, scheduling, and experience-related requests.
  • Coordinate travel details, preferences, and service arrangements.
  • Provide clients with accurate information regarding available options, schedules, and requirements.
  • Assist with reservations, confirmations, updates, and changes as needed.
  • Maintain organized client records and travel-related documentation.
  • Follow up with clients to ensure their plans are properly coordinated.
  • Address questions and concerns in a timely and professional manner.
  • Deliver a personalized and positive client experience throughout the planning process.

Benefits

  • Fully remote, work-from-home position.
  • Flexible scheduling options.
  • Comprehensive training and onboarding provided.
  • Ongoing team support and professional guidance.
  • Opportunities for professional growth and advancement.
  • Work within the travel and hospitality industry.
  • Collaborative and supportive remote environment.

Qualifications

  • Excellent written and verbal communication skills.
  • Strong organizational and time-management abilities.
  • Customer-focused mindset with attention to detail.
  • Comfortable communicating with clients through phone, email, and online platforms.
  • Ability to multitask and manage multiple client requests.
  • Comfortable using computers and web-based tools.
  • Previous experience in customer service, hospitality, sales, coordination, or travel is a plus but not required.
  • Interest in travel, tourism, hospitality, or client experience.
  • Self-motivated and comfortable working independently in a remote environment.

Position Details

Job Type: Remote
Schedule: Flexible / Part-Time
Industry: Travel amp; Hospitality
Experience Level: Entry Level / Experienced


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