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Part Time Customer Service Representative 401K Retirement Plan W Jobs

Openwork, LLC

Part-Time CSR

Spartanburg, SC

$15/hr

Openwork is currently assisting a local client in their search to for a part-time Customer Service Representative in Spartanburg. As a CSR you will be responsible for office duties as well as ...

Teichert

Retirement Plan Specialist

Sacramento, CA · On-site

... 401k, 401a, Employee Stock Bonus Plan, defined benefit pension plan, and non-qualified deferred ... Reflects a positive impression of the department and Company with external customers through ...

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How much do part time customer service representative 401k retirement plan w jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for part time customer service representative 401k retirement plan w in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Part Time Customer Service Representative 401K Retirement Plan W and Part Time Customer Service Associate 401K Retirement Plan W?

FeaturePart Time Customer Service Representative 401K Retirement Plan WPart Time Customer Service Associate 401K Retirement Plan W
Required CredentialsHigh school diploma, customer service experience, basic computer skillsHigh school diploma, customer service experience, basic computer skills
Work EnvironmentCall centers, retail, or office settingsCall centers, retail, or office settings
Employer & Industry UsageFinancial services, retail, telecommunicationsFinancial services, retail, telecommunications
Common Search & ComparisonOften compared due to similar roles and responsibilitiesOften compared due to similar job functions

Both roles involve providing customer support in various industries, requiring similar credentials and work environments. The main difference lies in job titles used by employers, but their duties and qualifications are largely comparable, making them frequently searched and compared by job seekers.

What cities are hiring for Part Time Customer Service Representative 401K Retirement Plan W jobs?

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What are the most commonly searched types of Customer Service Representative 401K Retirement Plan W jobs?

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Part Time Customer Service Representative 401K Retirement Plan W jobs near you

Part-time Customer Service Representative

Hoover Electric, Plumbing, Heating, and Cooling

Troy, MI • On-site

$18 - $22/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Description:

Part-time Customer Service Representative

At Hoover, we're more than a home services company—we're a community. As a trusted local business experiencing rapid growth, we take pride in delivering quality work while creating an environment where employees feel supported, valued, and empowered to succeed.

We're currently looking for a Customer Service Representative to serve as the first point of contact for our customers. In this role, you'll help create an exceptional customer experience by providing outstanding service over the phone, accurately managing customer information, and supporting our internal operations. Your professionalism, communication skills, and attention to detail will help ensure every customer interaction reflects the Hoover standard.

At Hoover, you get more than just a paycheck—you get the opportunity to grow your career with a company that treats employees like family and delivers the quality our community depends on.


Compensation & Benefits

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Prescription Drug Coverage
• Employee Assistance Program (EAP)
• Company-Matched 401(k) Retirement Plan
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off and Vacation
• 6 Paid Holidays
• Biweekly Pay


Tools & Support

• Consistent Weekly Work Schedule (Monday–Friday with occasional Saturdays)
• Ongoing Technical and Professional Development Training
• Supportive Team Environment with Advancement Opportunities
• Modern Customer Management Software and Systems
• NB Fitness Discount


Responsibilities

• Answer all inbound calls using company-approved scripts, policies, and service standards
• Accurately enter and maintain customer records within company software
• Monitor and respond promptly to voicemails, emails, and marketing-generated leads
• Notify dispatch immediately of canceled appointments to maximize schedule efficiency
• Meet daily Customer Service Representative Key Tracking Indicators (KTIs) and submit weekly performance updates
• Make outbound calls to VIP Maintenance Plan members to schedule prepaid maintenance visits
• Resolve customer questions and concerns professionally, escalating issues when appropriate
• Ensure all documentation, forms, and payments are completed accurately and submitted on time
• Work collaboratively with dispatch, technicians, and management to deliver an exceptional customer experience


Performance Expectations

• Answer 30–60 inbound calls per day with professionalism and efficiency
• Maintain a booking efficiency of at least 85%
• Schedule a minimum of 10 VIP prepaid maintenance visits each month
• Maintain accurate customer records and complete documentation with minimal errors
• Create positive customer experiences that generate loyalty, referrals, and positive reviews
• Demonstrate reliability, accountability, and professionalism in every customer interaction


Desired Traits

• Positive, dependable, and accountable with a strong work ethic
• Professional communicator with exceptional customer service skills
• Coachable, team-oriented, and eager to learn and grow
• Organized with strong attention to detail and excellent time management skills
• Calm problem solver who remains composed in fast-paced situations
• Confident and comfortable asking for the appointment while helping customers find the best solution
• High-energy team player who contributes positively to Hoover's culture
• Committed to delivering an outstanding customer experience on every interaction

Requirements:

· 1–2 years of experience in a call center or customer-facing administrative role

· Excellent verbal and written communication skills

· Attention to detail and organizational skills

· Proficient in Microsoft Office and/or Service Titan experience is a plus

· Ability to multitask and remain calm under pressure

· Customer-first mindset with a proactive, solution-oriented approach