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Part Time Customer Service Manager Jobs in Ohio (NOW HIRING)

DXP

Service Manager

Cincinnati, OH

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... All part-time and temporary employees are eligible for 401(k). Minimum Required Salary and benefits ...

DXP

Service Manager

Cincinnati, OH

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... All part-time and temporary employees are eligible for 401(k). Minimum Required Salary and benefits ...

Savers Value Village

Customer Service Associate

Willowick, OH · On-site

$12.75 - $17.50/hr

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect ... Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan ...

Savers Value Village

Customer Service Associate

Cleveland, OH · On-site

$14 - $19.50/hr

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect ... Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan ...

Savers/Value Village

Customer Service Associate

Eastlake, OH

$13.50 - $18.50/hr

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect ... Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan ...

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All JobsCustomer Service JobsPart Time Customer Service Manager JobsPart Time Customer Service Manager Jobs in Ohio

Part Time Customer Service Manager information

What is the difference between Part Time Customer Service Manager vs Customer Service Supervisor?

AspectPart Time Customer Service ManagerCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsHigh school diploma or equivalent; experience in customer service; supervisory skills
Work EnvironmentOffice or retail setting; overseeing customer service teams; part-time hoursOffice or retail setting; supervising customer service staff; often full-time or part-time
Employer & Industry UsageRetail, hospitality, call centers; roles involve managing customer service operationsRetail, hospitality, call centers; roles involve overseeing customer service teams and ensuring quality

The main difference is that a Part Time Customer Service Manager typically has leadership responsibilities and oversees customer service teams, while a Customer Service Supervisor focuses on supervising staff and ensuring service quality. Both roles require similar credentials and are common in retail and service industries, but the manager role often involves more strategic planning and decision-making.

What does a part time customer service manager do?

A Part Time Customer Service Manager oversees the customer service operations during their scheduled hours, ensuring that customer inquiries and concerns are handled promptly and professionally. They are responsible for supervising a team of customer service representatives, providing training and support, and resolving complex customer issues. In addition, they help implement company policies, monitor performance metrics, and contribute to maintaining a positive customer experience, all while working part-time hours.

How does a part time customer service manager balance supervisory responsibilities with limited hours?

Part-time Customer Service Managers often need to prioritize tasks and delegate effectively to maintain service quality within a reduced schedule. They typically focus on critical functions such as coaching team members during peak hours, resolving escalated issues, and monitoring key performance metrics. Clear communication and time management are essential, as is collaboration with full-time managers or team leads to ensure continuity when they're not on shift. This structure allows the part-time manager to have a meaningful impact without being on-site full time.

What are the key skills and qualifications needed to thrive as a part time customer service manager, and why are they important?

To thrive as a Part Time Customer Service Manager, you need experience in customer service, leadership abilities, and often a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and sometimes basic reporting tools is typically required. Exceptional communication, conflict resolution, and time management skills help you motivate teams and efficiently address customer concerns. These skills ensure smooth operations, high customer satisfaction, and effective team support within limited working hours.
What are popular job titles related to Part Time Customer Service Manager jobs in Ohio? For Part Time Customer Service Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Service Manager jobs in Ohio look for? The top searched job categories for Part Time Customer Service Manager jobs in Ohio are:
Part Time Customer Service Manager jobs near you
Infographic showing various Part Time Customer Service Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES - PART-TIME

Micro Center Inc

Hilliard, OH

$17.50/hr

Part-time

Retirement, PTO

Re-posted 27 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

MICRO CENTER is the nation’s leading computer and electronics big‑box retailer, offering more than 40,000 of the industry’s best technology products. For over 45 years, our success has been built on unmatched product expertise, a passion for innovation, and a deep commitment to exceptional customer service.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long‑term customer relationships and cultivating a workplace where associates are supported, empowered, and valued.

We are seeking self‑motivated, results‑driven PART-TIME CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES to join our team. In this role, you will contribute to a best‑in‑class customer experience while helping customers find the right technology solutions for their needs. This role is based in our Corporate Office located in Hilliard, OH.

This role is ideal for individuals who thrive in a fast-paced retail environment, enjoy learning new skills, and are passionate about delivering exceptional customer service. We’re seeking candidates who are available to work between 10:00 a.m. and midnight, with weekend availability. The starting pay for this position is $17.50 per hour.

What You'll Do

  • Handle high volumes of inbound customer interactions efficiently through phone, chat, text, and email channels
  • Maintain a strong working knowledge of consumer electronics, devices, and related technology
  • Assess customer needs, gather and clarify information, troubleshoot concerns, and provide effective solutions
  • Deliver personalized support to enhance the overall customer experience and satisfaction
  • Accurately document customer interactions and update records within the appropriate systems and databases
  • Build and maintain positive working relationships to support collaboration and team success
  • Consistently achieve individual and team performance goals

What We're Looking For

  • High school diploma required; one year of experience in customer service or a related field preferred
  • Strong listening, critical thinking, and problem-solving abilities
  • Excellent verbal and written communication skills
  • Accurate and efficient typing proficiency
  • Ability to multitask effectively while managing priorities
  • Flexible and adaptable when working with diverse customer needs and personalities
  • Passion for technology, including computers & electronics is a definite plus - have fun at work with products you love!

Benefits That Support Your Growth and Well‑Being

At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:

  • Competitive Employee Discount, including our Friends & Family Discount Program
  • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
  • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
  • 401(k) Retirement Plan with Company Match to help you plan for the future
  • Industry‑Leading Vendor and Company Training to build your skills and product expertise
  • Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

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What Micro Center employees say

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