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Part Time Customer Service Manager Jobs in California

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Part Time Customer Service Manager information

What does a part time customer service manager do?

A Part Time Customer Service Manager oversees the customer service operations during their scheduled hours, ensuring that customer inquiries and concerns are handled promptly and professionally. They are responsible for supervising a team of customer service representatives, providing training and support, and resolving complex customer issues. In addition, they help implement company policies, monitor performance metrics, and contribute to maintaining a positive customer experience, all while working part-time hours.

What are the key skills and qualifications needed to thrive as a part time customer service manager, and why are they important?

To thrive as a Part Time Customer Service Manager, you need experience in customer service, leadership abilities, and often a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and sometimes basic reporting tools is typically required. Exceptional communication, conflict resolution, and time management skills help you motivate teams and efficiently address customer concerns. These skills ensure smooth operations, high customer satisfaction, and effective team support within limited working hours.

How does a part time customer service manager balance supervisory responsibilities with limited hours?

Part-time Customer Service Managers often need to prioritize tasks and delegate effectively to maintain service quality within a reduced schedule. They typically focus on critical functions such as coaching team members during peak hours, resolving escalated issues, and monitoring key performance metrics. Clear communication and time management are essential, as is collaboration with full-time managers or team leads to ensure continuity when they're not on shift. This structure allows the part-time manager to have a meaningful impact without being on-site full time.

What is the difference between Part Time Customer Service Manager vs Customer Service Supervisor?

AspectPart Time Customer Service ManagerCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsHigh school diploma or equivalent; experience in customer service; supervisory skills
Work EnvironmentOffice or retail setting; overseeing customer service teams; part-time hoursOffice or retail setting; supervising customer service staff; often full-time or part-time
Employer & Industry UsageRetail, hospitality, call centers; roles involve managing customer service operationsRetail, hospitality, call centers; roles involve overseeing customer service teams and ensuring quality

The main difference is that a Part Time Customer Service Manager typically has leadership responsibilities and oversees customer service teams, while a Customer Service Supervisor focuses on supervising staff and ensuring service quality. Both roles require similar credentials and are common in retail and service industries, but the manager role often involves more strategic planning and decision-making.

What are the most commonly searched types of Part Time Customer Service jobs in California?

The most popular types of Part Time Customer Service jobs in California are:

What are popular job titles related to Part Time Customer Service Manager jobs in California?

For Part Time Customer Service Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service Manager jobs in California look for?

The top searched job categories for Part Time Customer Service Manager jobs in California are:

What cities in California are hiring for Part Time Customer Service Manager jobs?

Cities in California with the most Part Time Customer Service Manager job openings:

Part Time Customer Service Manager jobs near you
Infographic showing various Part Time Customer Service Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Full-time / Part-time Customer Service Associate

The UPS Store 6814

Irvine, CA • On-site

$17 - $19/hr

Full-time, Part-time

Re-posted 23 days ago

Job description

The Customer Service Associate delivers world-class customer service to all retail customers by receiving and processing packages for UPS and US Postal Service shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has some retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be self motivated and a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The candidate should have a good sense of humor and enjoy working with others.

We have two locations for possible employment. Irvine or Newport Coast.

Full Time or Part Time available.

Please specify desired location(s) and full time or part time.

COMPENSATION

  • $17.00 - $19.00 per hour D.O.Q.

RESPONSIBILITIES  

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean and safe working environment
  • Able to multitask and pay attention to detail
  • Able to stay organized and follow through and finish tasks.

QUALIFICATIONS  

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Strong computer skills.
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 50+ pounds
  • Willing and able to work a very flexible schedule that may span Monday through Sunday
  • Notary Public a plus
  • Able to stand for 8 hour shift

BENEFITS   

  • Employee Discounts
  • Sick Time
  • Uniforms Provided
  • Direct Deposit
  • Performance Bonus

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