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Part Time Customer Service Contractor Jobs in Massachusetts

Circle K

Customer Service Representative

Greenfield, MA · On-site

$14.75 - $20.25/hr

Store 4707510: 223 Mohawk Tr, Greenfield, Massachusetts 01301 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Circle K

Customer Service Representative

Amesbury, MA · On-site

$17.25 - $23.50/hr

Store 4707501: 24 Rocky Hill Rd, Amesbury, Massachusetts 01913 Shift Availability Days and Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

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Customer Service Representative

Assonet, MA · On-site

$16 - $21.75/hr

Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Savers Value Village

Customer Service Associate

Boston, MA · On-site

$17 - $17.92/hr

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds ...

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All JobsCustomer Service Contractor JobsPart Time Customer Service Contractor JobsPart Time Customer Service Contractor Jobs in Massachusetts

Part Time Customer Service Contractor information

What is the difference between Part Time Customer Service Contractor vs Part Time Customer Support Specialist?

AspectPart Time Customer Service ContractorPart Time Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or on-site, flexible hoursRemote or on-site, flexible hours
Employer UsageFreelance or contract basis, often for multiple clientsCompany-employed or contracted, focused on specific brand
Search IntentPart Time Customer Service Contractor vs Part Time Customer Support Specialist

Both roles involve assisting customers, but a Part Time Customer Service Contractor typically works on a freelance basis for various clients, offering flexible hours and contract-based work. A Part Time Customer Support Specialist is usually employed by a single company, providing dedicated support within a structured environment. The main differences lie in employment type and client engagement, while credentials and work environment are similar.

What are some common challenges faced by part time customer service contractors, and how can they be managed effectively?

Part-time customer service contractors often encounter challenges such as adjusting to varying work schedules, quickly adapting to different company systems, and balancing multiple clients or projects. Effective time management and clear communication with supervisors can help contractors stay organized and manage expectations. Additionally, proactively seeking feedback and utilizing training resources can ease the transition into new roles and ensure consistent service quality.

What are the key skills and qualifications needed to thrive as a part time customer service contractor?

To thrive as a Part Time Customer Service Contractor, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required for managing customer interactions efficiently. Patience, adaptability, and active listening are essential soft skills that help build rapport and resolve issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and a positive reputation for the company.

What is a part time customer service contractor?

Part time customer service contractors are professionals who provide customer support services for a company on a non-full-time, contractual basis. They may handle inquiries, resolve issues, and assist customers via phone, email, chat, or in person, depending on the employer's needs. As contractors, they are typically not considered permanent employees and may have flexible schedules. Their roles can vary greatly, but the main focus is on ensuring customer satisfaction and representing the company positively.
Part Time Customer Service Contractor jobs near you

Part Time Customer Service Representative ($18/hr)

U-Haul

Boston, MA

$18/hr

Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 20 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

148th of 171 rated vehicle equipment hire

Job description

Compensation Range: $15.00 to $16.00 Hourly

Location:

985 Mass Ave, Boston, Massachusetts 02118 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance &Prescription plans,if eligible
  • Paid holidays, vacation, and sick days,if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental &VisionPlans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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