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Part Time Customer Service Assistant Jobs in Springfield, MA

Dollartree

Customer Service Associate I

East Longmeadow, MA · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 406 N Main St,East Longmeadow,Massachusetts 1028 03891 Dollar Tree Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Palmer, MA · On-site

$14.75 - $20.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 1581 N. Main St,Palmer,Massachusetts 01069 09352 Dollar Tree Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Manchester, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 348 Middle Turnpike West,Manchester,Connecticut 06040-3838 03168 Dollar Tree From: 17 To ...

Dollar Tree

Customer Service Associate I

Rockville, CT · On-site

$14 - $19.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 42 Windsor Ave,Vernon,Connecticut 06066-2438 24310 Family Dollar From: 16.95 To: 17

Dollar Tree

Customer Service Associate I

Belchertown, MA · On-site

$15 - $20.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 125 N Main St,Belchertown,Massachusetts 1007 29262 Family Dollar Min: 15 Max: 15.5

Dollar Tree

CUSTOMER SERVICE ASSOCIATE I

Springfield, MA · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 644 State Street,Springfield,Massachusetts 01109-4106 24637 Family Dollar From: 15 To ...

Dollar Tree

Customer Service Associate I

Springfield, MA · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 247 Hancock St,Springfield,Massachusetts 1109 31747 Family Dollar Min: 15 Max: 15.5

Dollartree

Customer Service Associate I

Bloomfield, CT · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 38 Tunxis Avenue,Bloomfield,Connecticut 06002-2034 28437 Family Dollar From: 16.95 To ...

Dollar Tree

Customer Service Associate I

Agawam, MA · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 17 Springfield St,Agawam,Massachusetts 01001-1521 07696 Dollar Tree Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Chicopee, MA · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 591 Memorial Dr,Chicopee,Massachusetts 1020 01432 Dollar Tree Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Manchester, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 261 Broad St,Manchester,Connecticut 06040-4037 24420 Family Dollar From: 16.95 To: 17

Dollar Tree

Customer Service Associate I

Springfield, MA · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 665 Liberty St.,Springfield,Massachusetts 01104-2461 28082 Family Dollar From: 15 To: 15 ...

Dollartree

Customer Service Associate I

Manchester, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 348 Middle Turnpike West,Manchester,Connecticut 06040-3838 03168 Dollar Tree From: 17 To ...

Dollar Tree

Customer Service Associate I

Hartford, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 1200 Park St.,Hartford,Connecticut 06106-2239 28282 Family Dollar From: 16.95 To: 17

Dollar Tree

Customer Service Associate I

Springfield, MA · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 455 Breckwood Blvd,Springfield,Massachusetts 1109 32461 Family Dollar Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

East Hartford, CT · On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 627 Burnside Ave.,East Hartford,Connecticut 06108 31656 Family Dollar From: 16.95 To: 17

Dollar Tree

Customer Service Associate I

Hazardville, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 585 Hazard Avenue,Enfield,Connecticut 06082 28924 Family Dollar From: 16.95 To: 17

Dollar Tree

Customer Service Associate I

East Hartford, CT · On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 627 Burnside Ave.,East Hartford,Connecticut 06108 31656 Family Dollar From: 16.95 To: 17

Dollartree

Customer Service Associate I

Northampton, MA · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 172 North King St,Northampton,Massachusetts 01060-1120 09148 Dollar Tree Min: 15 Max: 15 ...

Dollar Tree

Customer Service Associate I

Hartford, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 495 Flat Bush Ave,Hartford,Connecticut 06106-3601 03583 Dollar Tree From: 17 To: 17.5

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Showing results 41-60

All JobsCustomer Service JobsPart Time Customer Service Assistant JobsPart Time Customer Service Assistant Jobs in Springfield, MA

Part Time Customer Service Assistant information

See Springfield, MA salary details

$11

$19

$28

How much do part time customer service assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for part time customer service assistant in Springfield, MA is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.74 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time customer service assistants, and how can they be managed effectively?

Part Time Customer Service Assistants often face challenges such as balancing workload during busy periods, adapting to varying customer personalities, and quickly learning company processes with limited training time. To manage these challenges, it's important to communicate openly with supervisors about your schedule and workload, make use of available training resources, and actively seek feedback from more experienced team members. Developing strong time-management and stress-reduction strategies can also help you remain effective and positive during peak hours.

What is the difference between Part Time Customer Service Assistant vs Part Time Retail Assistant?

AspectPart Time Customer Service AssistantPart Time Retail Assistant
CredentialsNone required, good communication skillsNone required, good communication skills
Work EnvironmentCustomer service counters, call centers, online supportRetail stores, shopping centers, supermarkets
Employer & IndustryCustomer service departments across various sectorsRetail industry, sales-focused environments
Search & Comparison IntentLooking for customer support roles, service jobsLooking for retail or sales roles

Both roles involve assisting customers and require strong communication skills. The main difference lies in the work environment: Customer Service Assistants typically work in support centers or online, while Retail Assistants work directly in stores. Employers and industry usage overlap, but the focus of each role varies between support and sales.

What is a part time customer service assistant?

Part time customer service assistants are employees who work fewer hours than full-time staff, typically providing support to customers by answering questions, resolving issues, and ensuring a positive experience. They may work in various settings, such as retail stores, call centers, or online platforms. Their main responsibilities include handling customer inquiries, processing transactions, and addressing complaints, often working flexible shifts that can include evenings or weekends. This role is ideal for individuals seeking work-life balance or supplementary income.

What are the key skills and qualifications needed to thrive as a part time customer service assistant?

To thrive as a Part Time Customer Service Assistant, you need strong communication skills, problem-solving abilities, and a basic educational background such as a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and telephone systems is often required. Patience, active listening, and a friendly demeanor help set candidates apart in providing excellent service. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company reputation.
Part Time Customer Service Assistant jobs near you
Infographic showing various Part Time Customer Service Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $41,506 per year, or $20 per hour.

Customer Service Associate I

Dollartree

East Longmeadow, MA • On-site

$14.50 - $20/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,513 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time406 N Main St,East Longmeadow,Massachusetts 102803891Dollar Tree

Min:

15

Max:

15.5

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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