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Part Time Customer Service Assistant Jobs in Springfield, MA

Dollar Tree

Customer Service

Agawam, MA · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 870 Suffield St,Agawam,Massachusetts 01001-2928 04755 Dollar Tree From: 15 To: 15.5

Dollartree

Customer Service

Agawam, MA · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 870 Suffield St,Agawam,Massachusetts 01001-2928 04755 Dollar Tree From: 15 To: 15.5

Dollar Tree

customer service

Hartford, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 1870 Main St,Hartford,Connecticut 06120-2312 25565 Family Dollar From: 16.95 To: 17

Family Dollar

customer service

Hartford, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 1870 Main St,Hartford,Connecticut 06120-2312 25565 Family Dollar From: 16.95 To: 17

Dollartree

customer service

Hartford, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 1870 Main St,Hartford,Connecticut 06120-2312 25565 Family Dollar From: 16.95 To: 17

Trinity Health

Food Service Assistant

Stafford Springs, CT · On-site

$15.50 - $19.50/hr

Employment Type: Part time Shift: Rotating Shift Description: Come join the Food & Nutrition team ... Reports to Food Service Supervisor with primary responsibility to be assigned based upon daily need ...

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Part Time Customer Service Assistant information

See Springfield, MA salary details

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$19

$28

How much do part time customer service assistant jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for part time customer service assistant in Springfield, MA is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Customer Service Assistant, and why are they important?

To thrive as a Part Time Customer Service Assistant, you need strong communication skills, problem-solving abilities, and a basic educational background such as a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and telephone systems is often required. Patience, active listening, and a friendly demeanor help set candidates apart in providing excellent service. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by Part Time Customer Service Assistants, and how can they be managed effectively?

Part Time Customer Service Assistants often face challenges such as balancing workload during busy periods, adapting to varying customer personalities, and quickly learning company processes with limited training time. To manage these challenges, it's important to communicate openly with supervisors about your schedule and workload, make use of available training resources, and actively seek feedback from more experienced team members. Developing strong time-management and stress-reduction strategies can also help you remain effective and positive during peak hours.

What are part time customer service assistants?

Part time customer service assistants are employees who work fewer hours than full-time staff, typically providing support to customers by answering questions, resolving issues, and ensuring a positive experience. They may work in various settings, such as retail stores, call centers, or online platforms. Their main responsibilities include handling customer inquiries, processing transactions, and addressing complaints, often working flexible shifts that can include evenings or weekends. This role is ideal for individuals seeking work-life balance or supplementary income.

How can I make 2000 a week working from home?

A part time customer service assistant can increase earnings by working multiple shifts, gaining experience, and improving communication skills. However, earning $2000 weekly from part-time customer service roles alone is uncommon; typically, higher income requires full-time work, specialized skills, or additional side jobs. Combining remote customer service with other freelance or online opportunities can help reach higher income goals.

What is the difference between Part Time Customer Service Assistant vs Part Time Retail Assistant?

AspectPart Time Customer Service AssistantPart Time Retail Assistant
CredentialsNone required, good communication skillsNone required, good communication skills
Work EnvironmentCustomer service counters, call centers, online supportRetail stores, shopping centers, supermarkets
Employer & IndustryCustomer service departments across various sectorsRetail industry, sales-focused environments
Search & Comparison IntentLooking for customer support roles, service jobsLooking for retail or sales roles

Both roles involve assisting customers and require strong communication skills. The main difference lies in the work environment: Customer Service Assistants typically work in support centers or online, while Retail Assistants work directly in stores. Employers and industry usage overlap, but the focus of each role varies between support and sales.

Part Time Customer Service Assistant jobs near you
Infographic showing various Part Time Customer Service Assistant job openings in Springfield, MA as of May 2026, with employment types broken down into 67% Full Time, 20% Part Time, and 13% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,506 per year, or $20 per hour.
Part Time Customer Service Representative

Part Time Customer Service Representative

VCA Animal Hospitals

Longmeadow, MA • On-site

$17 - $21/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

VCA Animal Hospitals rating

6.0

Company rating: 6.0 out of 10

Based on 642 frontline employees who took The Breakroom Quiz

25th of 47 rated veterinary

Job description

Client Service Representative
Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? VCA Shaker Road Animal Hospital is seeking an Experienced Client Service Representative to join our team part time! We are proud to provide top quality medical services, wellness exams, preventative care, vaccines, diagnostic services, radiographs, spays, neuters, dental procedures, and soft tissue surgeries to the community for over 30 years, and we've recently added exotic pet care to repertoire in the past 2 years as well. We place a high value on our work culture and are looking for a compassionate, enthusiastic individual to join our team.
Among the reasons to consider joining VCA Shaker Road
We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team!
  • Leadership opportunities
  • Access to the people and financial resources of a large veterinary community
  • WOOF University, offering abundant of training in a variety of topics
  • Generous employee pet care discounts
  • Opportunities to give back through strong Shelter partnerships and VCA Charities

Why We Need You
As the face of VCA Shaker Road, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The Client Service Representative is the pivot around which the hospital operates and is responsible for:
  • Customer service functions, including: greeting visitors, answering telephones, and managing the day's scheduled appointment via check-in and check-out.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions, Careclub Services, Carecredit applications, and Trupanion insurance claims.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports and correspondence.
  • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
  • It's essential that the applicant have experience in multitasking and working efficiently in a fast paced environment.

The salary range for this position is $17 - $21 / hour based on experience
Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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