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Part Time Customer Service Assistant Jobs in Springfield, MA

Dollar Tree

Customer Service

Agawam, MA · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 870 Suffield St,Agawam,Massachusetts 01001-2928 04755 Dollar Tree From: 15 To: 15.5

Dollartree

Customer Service

Agawam, MA · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 870 Suffield St,Agawam,Massachusetts 01001-2928 04755 Dollar Tree From: 15 To: 15.5

Dollartree

customer service

Hartford, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 1870 Main St,Hartford,Connecticut 06120-2312 25565 Family Dollar From: 16.95 To: 17

Dollar Tree

customer service

Hartford, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 1870 Main St,Hartford,Connecticut 06120-2312 25565 Family Dollar From: 16.95 To: 17

Trinity Health

Food Service Assistant

Stafford Springs, CT · On-site

$15.50 - $19.50/hr

Employment Type: Part time Shift: Rotating Shift Description: Come join the Food & Nutrition team ... Reports to Food Service Supervisor with primary responsibility to be assigned based upon daily need ...

Dollartree

Customer Service Associate

Manchester, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 430 Buckland Hills Dr,Manchester,Connecticut 06042 11594 Dollar Tree From: 17 To: 17.5

Dollartree

Customer Service Associate

Spencer, MA · On-site

$15 - $20.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 131 Main Street,Spencer,Massachusetts 01562 10366 Dollar Tree From: 15 To: 15.5

Dollar Tree

Customer Service Associate

Manchester, CT · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 430 Buckland Hills Dr,Manchester,Connecticut 06042 11594 Dollar Tree From: 17 To: 17.5

Dollar Tree

Customer Service Associate

Spencer, MA · On-site

$15 - $20.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Part time 131 Main Street,Spencer,Massachusetts 01562 10366 Dollar Tree From: 15 To: 15.5

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All JobsPart Time Customer Service Assistant JobsPart Time Customer Service Assistant Jobs in Springfield, MA

Part Time Customer Service Assistant information

See Springfield, MA salary details

$11

$19

$28

How much do part time customer service assistant jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for part time customer service assistant in Springfield, MA is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.74 per hour, depending on experience, location, and employer.

How to make $2000 a week working from home?

A part-time customer service assistant can increase earnings by working additional shifts, improving communication and problem-solving skills, and utilizing remote work platforms that offer higher-paying roles. Earning $2000 weekly typically requires multiple part-time positions or roles with higher hourly rates, which may involve flexible schedules and strong customer service skills.

What are some common challenges faced by Part Time Customer Service Assistants, and how can they be managed effectively?

Part Time Customer Service Assistants often face challenges such as balancing workload during busy periods, adapting to varying customer personalities, and quickly learning company processes with limited training time. To manage these challenges, it's important to communicate openly with supervisors about your schedule and workload, make use of available training resources, and actively seek feedback from more experienced team members. Developing strong time-management and stress-reduction strategies can also help you remain effective and positive during peak hours.

What is the difference between Part Time Customer Service Assistant vs Part Time Retail Assistant?

AspectPart Time Customer Service AssistantPart Time Retail Assistant
CredentialsNone required, good communication skillsNone required, good communication skills
Work EnvironmentCustomer service counters, call centers, online supportRetail stores, shopping centers, supermarkets
Employer & IndustryCustomer service departments across various sectorsRetail industry, sales-focused environments
Search & Comparison IntentLooking for customer support roles, service jobsLooking for retail or sales roles

Both roles involve assisting customers and require strong communication skills. The main difference lies in the work environment: Customer Service Assistants typically work in support centers or online, while Retail Assistants work directly in stores. Employers and industry usage overlap, but the focus of each role varies between support and sales.

How much does Amazon remote customer service pay?

Amazon remote customer service assistants typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based incentives.

What are part time customer service assistants?

Part time customer service assistants are employees who work fewer hours than full-time staff, typically providing support to customers by answering questions, resolving issues, and ensuring a positive experience. They may work in various settings, such as retail stores, call centers, or online platforms. Their main responsibilities include handling customer inquiries, processing transactions, and addressing complaints, often working flexible shifts that can include evenings or weekends. This role is ideal for individuals seeking work-life balance or supplementary income.

What are the key skills and qualifications needed to thrive as a Part Time Customer Service Assistant, and why are they important?

To thrive as a Part Time Customer Service Assistant, you need strong communication skills, problem-solving abilities, and a basic educational background such as a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and telephone systems is often required. Patience, active listening, and a friendly demeanor help set candidates apart in providing excellent service. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company reputation.

What job is best for part-time?

Part-time customer service assistant roles are suitable for individuals seeking flexible schedules, often requiring good communication skills and basic computer knowledge. These positions typically involve assisting customers, handling inquiries, and processing transactions, making them ideal for students, part-time workers, or those seeking supplementary income.

Is a CSA job stressful?

A Part Time Customer Service Assistant role can be stressful during busy periods or when handling difficult customers, but it also involves routine tasks and problem-solving. Managing workload, communication skills, and staying organized can help reduce stress levels in this position.
Part Time Customer Service Assistant jobs near you
Infographic showing various Part Time Customer Service Assistant job openings in Springfield, MA as of June 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,506 per year, or $20 per hour.
Part Time Customer Service and Sales Associate

Part Time Customer Service and Sales Associate

Hertz

West Springfield, MA

$16/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 192 frontline employees who took The Breakroom Quiz

120th of 144 rated vehicle equipment hire

Job description

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs.

Wages Range: $16.00/hr. 

For full-time opportunities Hertz also provides world class benefits, which include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Paid Time Off
  • 401(k) Retirement Plan
  • Employee Discounts

Responsibility of a Sales and Service Associate includes:

  • Effectively communicate and offer ancillary products and services to enhance customer's travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.
  • Convert phone shops to reservations and rentals
  • Creating a positive customer service experience by listening to and identifying customer needs
  • Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
  • Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
  • Assist customers with various post rental inquiries that involve the rental and billing process.
  • Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.

Skills/Experience:

  • Demonstrate good communication skills both written and oral.  Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • Have the competitive drive and confidence to succeed in a commission-based environment.
  • Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
  • Demonstrate sales, professionalism and interpersonal skills.
  • Show a high level of ownership, accountability and initiative.
  • Show proven experience of working well within a team.
  • Work flexible shifts including weekends and holidays; and work overtime as required.
  • Work outdoors during all weather conditions.
  • Stand for long periods of time.

Qualified applicants will have the following:

  • A valid driver's license with record in good standing
  • Ability to drive and operate vehicles
  • Fluency in English
  • 1-2 years of customer service and sales experience.

Physical Requirements:

Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages "for each such violation," among other things."

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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