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Part Time Customer Service Assistant Jobs in Florida

Halma plc

Customer Service/Accounting Assistant

Alachua, FL · On-site

$15.50 - $21.50/hr

Help grow a safer, cleaner, healthier future for everyone, every day. Assist in all aspects of customer service, assist in the accounting department as time allows with filing and other ...

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Part Time Customer Service Assistant information

What are some common challenges faced by part time customer service assistants, and how can they be managed effectively?

Part Time Customer Service Assistants often face challenges such as balancing workload during busy periods, adapting to varying customer personalities, and quickly learning company processes with limited training time. To manage these challenges, it's important to communicate openly with supervisors about your schedule and workload, make use of available training resources, and actively seek feedback from more experienced team members. Developing strong time-management and stress-reduction strategies can also help you remain effective and positive during peak hours.

What is the difference between Part Time Customer Service Assistant vs Part Time Retail Assistant?

AspectPart Time Customer Service AssistantPart Time Retail Assistant
CredentialsNone required, good communication skillsNone required, good communication skills
Work EnvironmentCustomer service counters, call centers, online supportRetail stores, shopping centers, supermarkets
Employer & IndustryCustomer service departments across various sectorsRetail industry, sales-focused environments
Search & Comparison IntentLooking for customer support roles, service jobsLooking for retail or sales roles

Both roles involve assisting customers and require strong communication skills. The main difference lies in the work environment: Customer Service Assistants typically work in support centers or online, while Retail Assistants work directly in stores. Employers and industry usage overlap, but the focus of each role varies between support and sales.

What is a part time customer service assistant?

Part time customer service assistants are employees who work fewer hours than full-time staff, typically providing support to customers by answering questions, resolving issues, and ensuring a positive experience. They may work in various settings, such as retail stores, call centers, or online platforms. Their main responsibilities include handling customer inquiries, processing transactions, and addressing complaints, often working flexible shifts that can include evenings or weekends. This role is ideal for individuals seeking work-life balance or supplementary income.

What are the key skills and qualifications needed to thrive as a part time customer service assistant?

To thrive as a Part Time Customer Service Assistant, you need strong communication skills, problem-solving abilities, and a basic educational background such as a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and telephone systems is often required. Patience, active listening, and a friendly demeanor help set candidates apart in providing excellent service. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company reputation.
Part Time Customer Service Assistant jobs near you
Infographic showing various Part Time Customer Service Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Part-Time Customer Assistant Representative

Envoy Air Inc.

Miami, FL • On-site

$13.81/hr

Part-time

Medical, Retirement

Re-posted 25 days ago

Envoy Air rating

6.0

Company rating: 6.0 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines

Job description

Overview
Envoy Airlines is a stable, secure, and fast-growing American Airlines Group company. You will be stimulated, challenged, and have the opportunity to develop your career. Come work for Envoy Air at the Miami International Airport, where you will join a team committed to providing outstanding service.
PAY RATE: $13.81 / hr.
Customer Assistance Representatives - Welcome customers and provide a high level of customer service to the traveling public by assisting passengers. Representatives offer assistance or seek out customers who may need assistance, i.e., large parties, passengers with disabilities, etc. and escort passengers to and from the terminal to the aircraft, handle the loading and unloading of baggage and providing assistance to disabled passengers or others needing special assistance.
The terms and conditions of this position are covered by the CWA Collective Bargaining Agreement.
Benefits and privileges
  • On-the-job paid training
  • Comprehensive health benefits
  • Flexible schedules
  • Free flights on American Airlines
  • 401K program
  • Other benefits include Employee Assistance Program, discounts on hotels, cars, cruises and more!

Job Description
  • Provide a high level of customer service
  • Answer questions about flight schedules and general terminal access
  • Stand and walk for extended periods of time
  • Provide a wide variety of assistance to mobility impaired customers such as, pushing wheelchairs, transferring to/from aisle chairs to aircraft seats up or down Jet bridge
  • Escorts passengers from the terminal to and from aircraft ensuring a safe path at all times
  • On occasion it may be necessary to drive a golf cart or tugs in congested areas
  • Responsible to fill out passenger paperwork relating to unaccompanied minor passengers; on occasion, may be required to stay overnight escorting an unaccompanied minor passenger
  • Lift and carry heavy luggage weighing up to 100 pounds (some items may be heavier)
  • Monitoring airport activity and performing required security checks of aircraft post-arrival and pre-departure following established company, government and airport procedures
  • Assists with oversize and valet luggage to ensure bags and sporting items are tagged and routed to the correct destinations
  • Ensures unattended aircraft are secure and performs security checks on all international arrivals, international departures and remain overnight (RON) aircraft
  • Ensures the correct loading of the aircraft, maintains accurate logs and records made manually or by input into a computerized system
  • Remove unclaimed bags from carousel
  • Stack unclaimed items onto baggage carts and into storage racks/shelves in secured areas
  • Work shifts that include irregular and/or extended hours, weekends and holidays
  • Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement (CWA)

Requirements
  • Must be a least 18 years of age
  • Must possess at least one form of TSA-acceptable identification for business travel purposes.
  • High school diploma or GED or international equivalent
  • Good communication skills
  • Authorized to work in the United States without sponsorship
  • Depending on airport authority requirements in the location where the position is based, Naturalized U.S. citizens may be required to provide a valid U.S. passport and naturalization certificate as part of the hiring and verification process.
  • Must be able to read, write, fluently speak, and understand the English language
  • Willing and able to lift and push items weighing up to 100 lbs (some items may be heavier)
  • Must be flexible to work rotating shifts including days, nights, weekends, holidays, and rotating days off and to work additional hours without notice based on operational needs
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable

Please click on the link for more insight into Envoy Air: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment
#EnvoyHubH

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