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Part Time Customer Service Assistant Jobs in Florida

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Part Time Customer Service Assistant information

What are some common challenges faced by part time customer service assistants, and how can they be managed effectively?

Part Time Customer Service Assistants often face challenges such as balancing workload during busy periods, adapting to varying customer personalities, and quickly learning company processes with limited training time. To manage these challenges, it's important to communicate openly with supervisors about your schedule and workload, make use of available training resources, and actively seek feedback from more experienced team members. Developing strong time-management and stress-reduction strategies can also help you remain effective and positive during peak hours.

What is the difference between Part Time Customer Service Assistant vs Part Time Retail Assistant?

AspectPart Time Customer Service AssistantPart Time Retail Assistant
CredentialsNone required, good communication skillsNone required, good communication skills
Work EnvironmentCustomer service counters, call centers, online supportRetail stores, shopping centers, supermarkets
Employer & IndustryCustomer service departments across various sectorsRetail industry, sales-focused environments
Search & Comparison IntentLooking for customer support roles, service jobsLooking for retail or sales roles

Both roles involve assisting customers and require strong communication skills. The main difference lies in the work environment: Customer Service Assistants typically work in support centers or online, while Retail Assistants work directly in stores. Employers and industry usage overlap, but the focus of each role varies between support and sales.

What is a part time customer service assistant?

Part time customer service assistants are employees who work fewer hours than full-time staff, typically providing support to customers by answering questions, resolving issues, and ensuring a positive experience. They may work in various settings, such as retail stores, call centers, or online platforms. Their main responsibilities include handling customer inquiries, processing transactions, and addressing complaints, often working flexible shifts that can include evenings or weekends. This role is ideal for individuals seeking work-life balance or supplementary income.

What are the key skills and qualifications needed to thrive as a part time customer service assistant?

To thrive as a Part Time Customer Service Assistant, you need strong communication skills, problem-solving abilities, and a basic educational background such as a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and telephone systems is often required. Patience, active listening, and a friendly demeanor help set candidates apart in providing excellent service. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company reputation.
Part Time Customer Service Assistant jobs near you
Infographic showing various Part Time Customer Service Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Part-Time Customer Service Representative

The Reynolds and Reynolds Company

Tallahassee, FL • On-site

$15/hr

Part-time

Posted 4 days ago

Reynolds and Reynolds rating

8.4

Company rating: 8.4 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

87th of 242 rated software companies

Job description

Auto Data Direct, Inc. (ADD) is a division of Reynolds and Reynolds that provides fast, accurate, real-time access to motor vehicle, vessel and driver license records. As a Part-Time Customer Service Representative you will be responsible for providing a high level of customer service and support over the phone and through email. You will assist customers with navigating the company website, answering general customer account related questions, and some light technical support. Other responsibilities could include working on assigned projects and packaging documents for mailing.

REQUIREMENTS:

  • Exceptional written and verbal communication skills
  • Excellent customer service skills
  • Exceptional attention to detail and troubleshooting skills
  • Basic computer skills including Microsoft, Gmail and Adobe
  • Able to work a minimum of 20-29 hours per week
  • Ability to lift up to 25lbs

BENEFITS:

  • Professional development and training
  • Promotion from within
  • Referral bonuses
  • Associate discounts for cell phones, cars, computers, entertainment, and much more


Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Company Description

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.
Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe.
With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866

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