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Part Time Chat Jobs in Moorestown, NJ (NOW HIRING)

AVIGAIL ADAM LLC

Retail Sales Associate

New Hope, PA

$20/hr

Retail Sales associate HOURS : Part Time SCHEDULE: Flexible-days/nights/weekends HOURLY: $20 per ... Let's chat! Avigail Adam is a fast growing, nature inspired jewelry concept. At the heart of our ...

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What are the key skills and qualifications needed to thrive as a Part-Time Chat Support Agent, and why are they important?

To thrive as a Part-Time Chat Support Agent, you generally need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer service platforms like Zendesk, Intercom, or LiveChat is often required, along with the ability to quickly navigate multiple systems. Outstanding problem-solving abilities, patience, and multitasking skills set top candidates apart in this role. These qualities are crucial to efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a fast-paced environment.

What are the typical challenges faced by part-time chat support representatives and how can they be managed effectively?

Part-time chat support representatives often face the challenge of managing multiple conversations simultaneously while maintaining high-quality service. Balancing speed with accuracy, keeping up with product or policy updates, and handling difficult customer interactions can also be demanding. Effective time management, regular training, and clear communication with team leads help manage these challenges. Many organizations provide resources and support systems to ensure part-time staff feel equipped and connected, despite working fewer hours than full-time colleagues.

What are Part Time Chat jobs?

Part time chat jobs are remote or in-office positions where employees communicate with customers or clients primarily through online chat platforms instead of phone calls. These roles often involve answering questions, providing support, and resolving issues via text-based chat, typically for customer service, technical support, or sales. Part time chat jobs are popular for their flexibility, allowing people to work set or variable hours that fit their schedules. Employers may require strong typing skills, good communication abilities, and basic computer proficiency. These jobs are commonly found in industries like e-commerce, technology, and telecommunications.

What is the difference between Part Time Chat vs Customer Service Representative?

AspectPart Time ChatCustomer Service Representative
CredentialsBasic computer skills, typing proficiencyHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageOnline companies, e-commerce, tech firmsRetail, telecom, banking, various sectors
Search & Comparison IntentPart Time Chat vs Customer Service RepresentativeCustomer Service Rep roles, online support jobs

Part Time Chat roles typically involve online communication via chat platforms, often requiring basic technical skills and offering remote work. Customer Service Representatives may work in person or over the phone, often needing more extensive training and credentials. Both roles serve customer support functions but differ mainly in work environment and communication methods.

What cities near Moorestown, NJ are hiring for Part Time Chat jobs? Cities near Moorestown, NJ with the most Part Time Chat job openings:
Part Time Chat jobs near you

Part-Time Patron Services Associate

The Philadelphia Orchestra Association

Philadelphia, PA

$14/hr

Part-time

Posted 27 days ago

Job description

Part-Time Patron Services Associate

Title: Patron Services Representative

Department: Ticket Philadelphia

Reports to: Patron Services Manager

About Ticket Philadelphia

Ticket Philadelphia, the official ticket seller for performances on the Kimmel Cultural Campus, provides comprehensive ticketing and customer service for the Broadway Philadelphia, Kimmel Center Presents, the Philadelphia Orchestra, Pennsylvania Ballet, the Philly Pops, the Philadelphia Speakers Series and other renters of on campus venues. Ticket Philadelphia services more than 1,800 performances annually, its Contact Center operates seven days a week during the normal performance season and answers between 300 — 800 combined calls, email and online chat each day.

Leading with our bold vision to inspire and connect humanity through the arts, we at the Kimmel Center, Inc. are vital influencers and conveners, emblemizing our values of being exceptional, innovative, diverse and inclusive, and authentic. This role will contribute to the overall efficiency of the organization.

The Patron Services Associate is responsible for providing superlative customer service to the guests of all Ticket Philadelphia clients by adhering to the Ticket Philadelphia Customer Service Standards.

Essential Functions:

  • Meet and exceed Ticket Philadelphia Customer Service Standards and Kimmel Center GRaCE standards.

  • Knowledgably and accurately provide information about performances, campus venues, amenities and ticketing policies to all guests inquiring by telephone, email or online chat.  Accurately process single ticket orders, subscription ticket orders, ticket exchanges and subscription ticket donations by telephone.

  • Using provided scripts, solicit add-on donations and actively up-sell additional items including parking, shipping and dinners.

  • Work concert duty for in-person and digital performances.

  • Provide knowledgeable and professional customer service to all Ticket Philadelphia guests.

  • Record guest compliments, complaints or out of the ordinary situations or comments.

  • Assist in preparation of mailings and other communications with patrons.

  • Participate in other duties/tasks as requested by Management.

Education and Experience:

High school diploma or equivalent required. One (1) year of customer service experience working in a retail, call center, or performing arts environment.

Knowledge, Skills and Abilities:

  • Must be available to work evenings and weekends

  • Ability to interact with people from diverse backgrounds

  • Ability to deliver superior customer service

  • Strong communication skills

  • Computer literacy

  • Familiarity with database and CRM Systems

  • Visible leadership skills and a desire to advance in the organization

Environment, Physical Demands and Other Conditions:

Ticket Philadelphia operates a hybrid contact center, with some team members assigned to work remotely. Team members will be assigned shifts to be worked remotely following a probationary period. All team members will work both in-office and remote shifts. Team members will provide a remote work environment free from distraction and suitable for professional encounters by telephone, email and online chat.

  • Some nights and weekends

  • Hourly rate is $14.00 based on experience, increasing after the successful completion of a 90-day probationary period

The Philadelphia Orchestra and The Kimmel Center, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.

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