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Part Time Chat Jobs in Amherst, MA (NOW HIRING)

FNP Track Coordinator

Chicopee, MA · On-site

$20 - $26.75/hr

... part-time nursing faculty member. The faculty member is responsible for implementing the nursing ... g., Mail, calendar, drive, chat, forms, etc.) Ability to learn College systems (Ellucian ...

Part Time Chat information

What are the typical challenges faced by part time chat support representatives and how can they be managed effectively?

Part-time chat support representatives often face the challenge of managing multiple conversations simultaneously while maintaining high-quality service. Balancing speed with accuracy, keeping up with product or policy updates, and handling difficult customer interactions can also be demanding. Effective time management, regular training, and clear communication with team leads help manage these challenges. Many organizations provide resources and support systems to ensure part-time staff feel equipped and connected, despite working fewer hours than full-time colleagues.

What is a part time chat job?

Part time chat jobs are remote or in-office positions where employees communicate with customers or clients primarily through online chat platforms instead of phone calls. These roles often involve answering questions, providing support, and resolving issues via text-based chat, typically for customer service, technical support, or sales. Part time chat jobs are popular for their flexibility, allowing people to work set or variable hours that fit their schedules. Employers may require strong typing skills, good communication abilities, and basic computer proficiency. These jobs are commonly found in industries like e-commerce, technology, and telecommunications.

What skills and qualifications are needed to thrive as a part time chat support agent?

To thrive as a Part-Time Chat Support Agent, you generally need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer service platforms like Zendesk, Intercom, or LiveChat is often required, along with the ability to quickly navigate multiple systems. Outstanding problem-solving abilities, patience, and multitasking skills set top candidates apart in this role. These qualities are crucial to efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a fast-paced environment.

What is the difference between Part Time Chat vs Customer Service Representative?

AspectPart Time ChatCustomer Service Representative
CredentialsBasic computer skills, typing proficiencyHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageOnline companies, e-commerce, tech firmsRetail, telecom, banking, various sectors
Search & Comparison IntentPart Time Chat vs Customer Service RepresentativeCustomer Service Rep roles, online support jobs

Part Time Chat roles typically involve online communication via chat platforms, often requiring basic technical skills and offering remote work. Customer Service Representatives may work in person or over the phone, often needing more extensive training and credentials. Both roles serve customer support functions but differ mainly in work environment and communication methods.

What are the most commonly searched types of Chat jobs in Amherst, MA? The most popular types of Chat jobs in Amherst, MA are:
What cities near Amherst, MA are hiring for Part Time Chat jobs? Cities near Amherst, MA with the most Part Time Chat job openings:

FNP Track Coordinator

Elms College

Chicopee, MA • On-site

$20 - $26.75/hr

Full-time, Part-time

Posted 19 days ago


Job description

FLSA Status: FNP Track Coordinator PT 6 Hours/Week

Reports to: Dean of Nursing

Salary: $37,500

Elms College (also known as College of Our Lady of the Elms), located in Chicopee, Massachusetts, is a private, Catholic, coeducational liberal arts institution seeking a part-time nursing faculty member. The faculty member is responsible for implementing the nursing curriculum, conducting program evaluation and improvement, supporting the philosophy of the School of Nursing (SON), and supporting the mission of the College. Nursing faculty share in the budget planning activities and assist in determining staffing needs.

JOB PURPOSE:
The FNP Track Coordinator and Assistant/Associate Professor in Nursing will provide overall administrative and academic responsibilities for the Family Nurse Practitioner Programs at Elms College School of Nursing. This 12-month PT position requires teaching, interacting with, and supporting current and prospective students, faculty, administrators, student workers, and other members of the healthcare community. Actively participates in securing clinical FNP placements and related coordination activities in collaboration with the AGACNP Track Coordinator, clinical partners, and Director of DNP Program. The FNP Coordinator will serve as a key representative of the Nursing Graduate Program for on and off-campus events and help maintain contact and communication with school and community partners. The FNP Coordinator will report to the Associate Dean of the Graduate Program within the School of Nursing.

Supervisory Responsibilities:

The FNP Coordinator will help supervise faculty and students in the Elms College School of Nursing Graduate Programs.

Duties/Responsibilities:

  • Provides leadership and oversight for the planning, development, and implementation of the FNP program.
  • Helps to schedule annual academic offerings for the program tracks to ensure quality of curriculum delivery and compliance with College policies and requirements of external agencies.
  • Assures the integrity of the FNP curriculum through effective planning, implementation, and evaluation of the program outcomes during the DNP curriculum and Operations meetings.
  • Maintains standards and assumes responsibilities delegated for accreditation with the Commission on Collegiate Nursing Education (CCNE) and the National Organization of Nurse Practitioner Faculties (NONPF).
  • Performs a role in curriculum development, review, and enhancement through collaboration/participation with the School of Nursing (SON) and College Graduate Curriculum Committees.
  • Develops and implements the current evaluation of the program track by ensuring that all evaluation and assessment data are collected as scheduled and analyzed, with data outcomes shared with appropriate SON committees and the faculty.
  • Assists the Associate Dean of the Graduate Program with accreditation reports and other reports. Generates data for program approval, evaluation, and accreditation.
  • Responsible for significant contribution and participation in recruiting students for the FNP track in collaboration with appropriate SON staff.
  • Coordinates/facilitates the mid-semester and end-of-semester evaluation process as currently defined with the clinical faculty, preceptor, and practicum site. Evaluations to include the coordinator and with the Director and AGACNP Track Coordinator; reviews, recommendations for progression or remediation, forwarded to the Advanced Practice Committee and/or DNP Operations and Curriculum Committee.
  • Provide academic advisement and conflict resolution for MSN/DNP FNP students, as appropriate.
  • Collaborates with SON staff in maintaining and managing record systems and computerized tracking of all FNP graduate nursing students.
  • Participates in faculty workload assignments with the Associate Dean of the Graduate Nursing Program.
  • Has teaching responsibilities for up to two courses per year.
  • Review annual FNP enrollments and enrollment projections as part of the annual personnel performance review process.
  • Serves as a designee representing the Associate Dean of Graduate Nursing as requested. Assumes responsibility for oversight of the Graduate Program in the Associate Deans absence.
  • Actively participates in scholarly activities and professional services, as required of the College faculty community members.
  • Completes other assignments at the request of the Associate Dean of the Graduate Nursing Program.

Required Skills/Abilities:

  • Culturally Responsive: Can work with students and adult learners from diverse backgrounds.
  • Technical Learning: Can learn new skills and knowledge quickly. Proficiency with Microsoft Office software (e.g., Word, Excel, PowerPoint), keyboarding skills, Canva, and Google (e.g., Mail, calendar, drive, chat, forms, etc.) Ability to learn College systems (Ellucian, Webadvisor, etc.).
  • Decision-Making Skills: Makes good decisions in a timely manner based on a mixture of analysis, wisdom, experience, and judgment.
  • Time Management: Excellent time management and prioritization skills to ensure that multiple competing priorities and tasks are handled and accomplished promptly and accurately.
  • Planning: Organizational skills to accurately scope out the length and difficulty of tasks and projects to set objectives and goals.
  • Informing: Provides the information people need to know to make accurate decisions.
  • Action Oriented: Enjoys working hard, with positive energy, seizing opportunities to accomplish and exceed goals. Must be a self-starter who will work to improve current procedures and develop new ones.
  • Perseverance: Pursues everything with energy, drive, and a need to finish, especially in the face of resistance or setbacks.
  • Customer Focus: Establishes and maintains effective, trustful relationships with students, faculty, administrators, and others affiliated with the SON.
  • Integrity & Trust: Widely trusted, truthful, admits mistakes, keeps confidences, and can present truth appropriately and helpfully.
  • Listening: Can accurately restate the opinions of others and practice attentive and active listening while exhibiting patience for others.
  • Dependable: Ability to work as a team player and independently with minimal supervision. Must be dependable and adhere to college and department policies regarding punctuality, attendance, leave time, and work breaks.
  • Innovative: Provide creative and solution-oriented ideas to explore opportunities for organizational improvement and growth.
  • Communication: Must have excellent interpersonal, written, oral, and non-verbal communication skills to advance effective working relationships. Must convey information effectively to a diverse on and off-campus population. A high standard of accuracy and attention to detail is required in creating and maintaining data, records, and report information.
  • Strategic Planning: Must be innovative, open to change, and must be a nimble strategic thinker.

Education and Experience:

  • The candidate must hold an FNP certification and a doctoral degree in nursing (DNP, Ed.D, D.Ed.) and have experience with teaching and administration duties.

Physical Requirements:

The physical demands described here must be met to perform the job's essential functions successfully. Reasonable accommodations may be made to enable an individual to perform essential functions.

  • Use of general office equipment in an office setting.
  • Requires an equal amount of standing, sitting, walking, bending, stooping, reaching, and climbing multiple levels of stairs, light lifting, near vision, and manual dexterity to perform essential job functions.
  • Requires the ability to travel between buildings on campus with exposure to inclement weather conditions.

TO APPLY

Send a cover letter, resume/curriculum vitae, a statement of commitment to diversity and inclusion, and contact information for three professional references via email to Cheryl Smith, Director of Human Resources, at jobs@elms.edu. A review of candidates will begin immediately and will continue until the position is filled.

Elms College (also known as College of Our Lady of the Elms), a private, Catholic, co-educational liberal arts institution in Chicopee, Massachusetts, was founded in 1928 by the Sisters of St. Joseph of Springfield. The institution offers Associate's, Bachelor's, Master's, and Doctor of Nursing practice degrees. Dedicated to non-discriminatory educational practices, the College aims to eliminate barriers to equal access and treatment for its community. Elms College provides rigorous academic challenges and fosters a supportive community for students to thrive. Graduates leave Elms College richer, rooted in faith, educated, compassionate, responsive to civic and social obligations, and capable of adjusting to change without compromising principle.

Elms Colleges mission embodies the charism of the founders, the Sisters of St. Joseph, including embracing the love of neighbor without distinction and whose Catholic heritage guides our intellectual, social, educational, and community endeavors.


Salary/Compensation: $37,500 per year


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