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Part Time Chat Support Jobs in Maryland (NOW HIRING)

RCT Endodontics

Endodontist

Laurel, MD · On-site

$200K - $400K/yr

Status: Full-Time amp; Part-Time As an Endodontist , are you supported in providing the best ... Collaborative environment including an app group chat for Endodontists * State-of-the-art ...

Trident Endo

Endodontist

Bowie, MD · On-site

$200K - $400K/yr

Status: Full-Time amp; Part-Time As an Endodontist, are you supported in providing the best ... Collaborative environment including an app group chat for Endodontists * State-of-the-art ...

Trident Endo

Endodontist

Laurel, MD

$200K - $400K/yr

Status: Full-Time amp; Part-Time As an Endodontist , are you supported in providing the best ... Collaborative environment including an app group chat for Endodontists * State-of-the-art ...

RCT Endodontics

Endodontist

Bowie, MD · On-site

$200K - $400K/yr

Status: Full-Time amp; Part-Time As an Endodontist, are you supported in providing the best ... Collaborative environment including an app group chat for Endodontists * State-of-the-art ...

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All JobsChat Support JobsPart Time Chat Support JobsPart Time Chat Support Jobs in Maryland

Part Time Chat Support information

See Maryland salary details

$9

$18

$27

How much do part time chat support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for part time chat support in Maryland is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.53 per hour, depending on experience, location, and employer.

What is part time chat support?

Part time chat support jobs involve assisting customers via online chat platforms, typically for businesses that provide products or services. Employees handle customer inquiries, resolve issues, and provide information, all through text-based conversations. These roles are often remote or office-based and usually require good communication skills, basic computer literacy, and the ability to multitask. Part time positions offer flexible hours, making them suitable for students, parents, or those seeking supplemental income.

What are the key skills and qualifications needed to thrive as a part time chat support representative?

To thrive as a Part Time Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, ticketing systems, and CRM software is often required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in addressing customer concerns efficiently. These skills ensure accurate, timely, and positive interactions that are essential for maintaining customer satisfaction and loyalty.

What are some common challenges faced by part time chat support agents, and how can they be managed?

Part-time chat support agents often face challenges like managing multiple conversations simultaneously and adapting to varying customer inquiries. Time management and multitasking skills are essential, as agents may need to resolve issues quickly while maintaining quality service. Regular training and clear communication with supervisors can help address knowledge gaps, and most teams provide detailed resources and escalation paths for complex queries. Collaboration with full-time colleagues and team leads is also encouraged to ensure a seamless customer experience.

What is the difference between Part Time Chat Support vs Part Time Customer Service Representative?

AspectPart Time Chat SupportPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeBasic communication skills, sometimes technical knowledge
Work EnvironmentOnline, remote chat platformsOnline or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on online chat roles, flexible hoursBroader customer service roles, multi-channel support

Part Time Chat Support and Part Time Customer Service Representative roles share similar skills and work environments but differ mainly in communication channels. Chat support is primarily online via live chat, while customer service reps may handle calls and emails. Both roles are common in customer-focused industries, with chat support often appealing for its flexibility and remote nature.

How do you become a part time chat support agent?

To become a part-time chat support agent, candidates typically need good communication skills, basic computer literacy, and the ability to handle customer inquiries via live chat platforms. Many employers require a high school diploma or equivalent and may prefer prior customer service experience or familiarity with specific chat tools. Applying through online job boards or company websites and demonstrating strong written communication skills are common steps in the process.

Is online chat support a real job?

Online chat support is a legitimate job where agents assist customers through live chat platforms. It often requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Maryland?

The most popular types of Chat Support jobs in Maryland are:

What are popular job titles related to Part Time Chat Support jobs in Maryland?

For Part Time Chat Support jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Part Time Chat Support jobs in Maryland look for?

The top searched job categories for Part Time Chat Support jobs in Maryland are:

What cities in Maryland are hiring for Part Time Chat Support jobs?

Cities in Maryland with the most Part Time Chat Support job openings:

Part Time Chat Support jobs near you
Infographic showing various Part Time Chat Support job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,500 per year, or $19 per hour.

Text and Chat Counselor (Part-Time) (11787)

Baltimore Crisis Response, INC

Baltimore, MD • Remote

$22 - $25.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Text and Chat Counselor 
Remote
 $22.00-$25.50 Hourly     
Part -Time| Shifts: 7:00AM-3:00PM, 3:00pm-11:00pm, 11:00PM-7:00AM | Monday- Friday

Being the Leader Communities Need in Moments of Crisis.

About Us

CarePoint Response is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.

The Opportunity

We’re seeking a 988 Text and Chat Crisis Counselor to join CarePoint Response as part of our expanding crisis services team. In this role, you’ll be the first line of support for individuals reaching out through the 988 Suicide & Crisis Lifeline digital platforms — offering calm, compassionate, and life-saving care through text and chat.

You’ll connect with people experiencing emotional distress, suicidal thoughts, or mental health crises — providing immediate support, conducting risk assessments, and helping individuals find safety and hope in difficult moments. Using empathy, active listening, and trauma-informed techniques, you’ll guide each conversation with care and professionalism.

What You’ll Do

  • Respond promptly to incoming text and chat messages through the 988 Lifeline platform
  • Engage with users using active listening, empathy, and evidence-based crisis intervention techniques.
  • Conduct suicide risk assessments and escalate high-risk situations to supervisors or emergency services as needed.
  • Maintain professional boundaries, cultural humility, and trauma-informed care practices at all times.
  • Provide appropriate referrals to local mental health services, shelter, substance use treatment, or other resources.
  • Document all interactions accurately and promptly in electronic records per agency and legal requirements.
  • Participate in regular supervision, debriefings, and training sessions.
  • Uphold confidentiality and adhere to HIPAA and 988 Lifeline standards.

Qualifications

  • High school diploma or equivalent (Associate’s or bachelor’s in psychology, social work, counseling, or related field preferred). 

Experience

  • Strong typing, written communication, and crisis de-escalation skills.
  •  Comfort working with diverse populations, including LGBTQIA+, youth, people in active mental health or substance-related crisis.
  • Bilingual or multilingual skills are preferred.

Work Environment & Equipment

  • Remote position with required internet connectivity and private, quiet workspace
  • Equipment provided (laptop, headset)
  • Must adhere to all HIPAA and confidentiality requirements

Why Join CarePoint Response 
 Medical, Dental, and Vision Insurance.
 403(b) Retirement Plan
 Generous PTO – Vacation, Sick, Personal, and Holidays.
 Tuition Reimbursement & Professional Development Support.
 Be part of an innovative, impact-driven team shaping the future of crisis care.

Make a Difference. Lead with Compassion.
This is more than a leadership role — it’s a chance to help individuals and families find stability in their most vulnerable moments.

 Apply today and become a guiding force for change.

Apply