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Parking Ambassador | Part-Time | Iowa State University - Parking

Oak View Group

Ames, IA • On-site

$15/hr

Part-time

Retirement

Re-posted 24 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

23rd of 36 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Parking Ambassador is generally responsible for the successful Iowa State University guest parking experience, including processing cashless transactions and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at Iowa State University.
This role pays an hourly rate of $15.00
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching
This position will remain open until September 25, 2026.
Responsibilities
  • Match the guest's parking pass and provide real-time guidance to the parking location.
  • Process cashless guest payments.
  • Direct vehicles on campus roadways and through parking lots and to parking stalls.
  • Conduct routine vehicle inventory counts before and during events.
  • Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
  • May perform other duties to ensure productive parking operations, including moving equipment such as traffic cones, barrels, delineators, movable signage, and barricades to ensure efficient operations.
  • Follow and comply with safety regulations and standards.
  • Provide basic parking lot upkeep, including sweeping and light litter removal.
  • Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.

Qualifications
  • High school education or equivalent.
  • Must have 1 year of previous experience in a parking-related role.
  • Basic arithmetic skills.
  • Core customer communication skills.
  • Ability to work effectively as a team player.
  • Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.
  • Experience working in the customer service industry is a plus.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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