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Part Time Call Center Jobs in Elgin, IL (NOW HIRING)

Call Center Performance * Analyze call volume, agent performance, and customer satisfaction metrics ... more! Part-time associates are offered access to dental & vision coverage! For more information ...

Q Center is looking for a Part Time Guest Services Agent to join our team! Job Summary The Guest ... Understand proper operation of the Call Center operation and ensure that all standards are met.

Patient Access Representative

Chicago, IL ยท On-site

$17.05 - $18/hr

... Part -time, non-exempt About TCA TCA Health, a Federally Qualified Health Center located on Chicago ... Call Management: Serve as the welcoming voice of the organization by operating a multi-line phone ...

Showing results 21-40

Part Time Call Center information

See Elgin, IL salary details

$10

$17

$24

How much do part time call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for part time call center in Elgin, IL is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

Which part time call center pay the most?

Part-time call center positions that pay the highest wages typically involve specialized skills such as technical support, sales, or bilingual communication. Compensation varies by industry, location, and company, with some roles offering hourly rates above the national average for customer service jobs. Experience and certifications can also influence pay levels in these roles.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.
What are the most commonly searched types of Call Center jobs in Elgin, IL? The most popular types of Call Center jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Part Time Call Center jobs? Cities near Elgin, IL with the most Part Time Call Center job openings:
Infographic showing various Part Time Call Center job openings in Elgin, IL as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,829 per year, or $17.7 per hour.

Customer Service Call Representative (2)

Pace Suburban Bus

Arlington Heights, IL โ€ข On-site

$18/hr

Part-time

Re-posted 18 days ago


Job description


Job Description:
Under the direction of the Supervisor of Customer Relations, the Customer Relations Call Representative is responsible for answering and handling all English-speaking customer calls pertaining to paratransit, and fixed route that come into Pace Customer Relations, creating incident reports, and retrieving and responding to voicemails. Key functions include:
  1. Providing professional, courteous customer service in all communications with customers, and facilitating timely resolution of complaints.
  2. Completing all written and verbal complaint responses on behalf of Pace.
  3. Disseminating to and following up on customer complaints with appropriate Pace departments.
  4. Performing other duties as assigned or required.

Qualifications
Education:
Must have at minimum a high school diploma or equivalency.
Experience:
1-3 years' experience in customer service or call center environment preferred, with a good work record.
Proficiencies:
Must have proficient computer skills including a good working knowledge of Microsoft Office suite programs and the ability to learn the Customer Relations computer program.
Must demonstrate good verbal and written communication skills and good time management skills; must be able to follow directions.
Must demonstrate excellent interpersonal skills along with patience and a positive attitude; and must be both detailed and customer-service oriented.
Physical Requirements:
This role requires sitting for extended periods, typing on a computer, and answering phone calls.
Working Conditions:
This position is based on an office setting, with standard office equipment, including a computer, phone, and desk space.
This position is not eligible for a hybrid work schedule or remote work.
Salary:
$18/hr
This is a part-time position.
BENEFITS SUMMARY
About Us
Pace, the Suburban Bus Division of the Regional Transportation Authority ("Pace"), was established to aid and assist public transportation in the six-county northeastern Illinois area consisting of Cook, DuPage, Kane, Lake, McHenry, and Will Counties.
As an equal opportunity employer, Pace seeks to employ qualified personnel in all job classifications and to provide equal opportunities in a manner that will not discriminate against any person because of actual or perceived race, color, religion, sex, age, national origin, ancestry, pregnancy, marital or civil union status, citizenship status, disability, military or veteran status, sexual orientation, gender identity or expression, order of protection status, childbirth, medical conditions related to pregnancy or childbirth, genetic information, or any other protected characteristic defined under applicable law.
Thank you for your interest in Pace. If you are having difficulty completing this application or require other assistance, please contact Devlin Collins at devlin.collins@pacebus.com.