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Part Time Call Center Jobs in Bountiful, UT (NOW HIRING)

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salt Lake City ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salt Lake City ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Salt Lake City ...

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Part Time Call Center information

See Bountiful, UT salary details

$10

$16

$23

How much do part time call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for part time call center in Bountiful, UT is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.12 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

Which part time call center pay the most?

Part-time call center positions that pay the highest wages typically involve specialized skills such as technical support, sales, or bilingual communication. Compensation varies by industry, location, and company, with some roles offering hourly rates above the national average for customer service jobs. Experience and certifications can also influence pay levels in these roles.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.

What are the most commonly searched types of Call Center jobs in Bountiful, UT?

The most popular types of Call Center jobs in Bountiful, UT are:

What cities near Bountiful, UT are hiring for Part Time Call Center jobs?

Cities near Bountiful, UT with the most Part Time Call Center job openings:

Infographic showing various Part Time Call Center job openings in Bountiful, UT as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,121 per year, or $16.9 per hour.

Part Time Communications Officer/911 Call Taker

Salt Lake Valley Emergency Communications Center

West Valley City, UT โ€ข On-site

$23.69/hr

Part-time

Re-posted 25 days ago


Job description

Description
PART TIME COMMUNICATIONS OFFICER/DISPATCHER
Summary / General Purpose:
The part-time / on-call Communications Officer will answer, process, and transmit emergency and non-emergency calls for police, fire, emergency medical responders, and other agencies via telephone, radio, and Computer Aided Dispatch (CAD) systems.
Regular Part-time / On-call
  • Regular part-time Communications Officers will work a regular, part-time schedule of no more than 29 hours per week. Schedules may be days, nights, weekends, or combination.
  • On-call Communications Officers will work up to 29 hours per week in response to sick, emergency, or irregular staffing needs, across all shifts, and receive a pay differential.
  • Employees may choose to work a combination of regular part-time and on-call shift
  • Employees will work a minimum of 40 hours per month.
  • Employees will follow Part Time Policy

Essential Duties and Responsibilities:
  • Receive and respond to requests for police, fire, medical, or other services. Relay information regarding incidents and other activities to appropriate agencies and staff.
  • Thoroughly, quickly, and accurately interview callers to determine authenticity, nature, identity, and location of required services, and enter information into the computer-aided dispatch (CAD) system.
  • Utilize and interpret caller information provided to determine priority of services required.
  • Evaluate speech and emotional state of callers, utilize interpersonal, conflict resolution, and communication skills to de-escalate emotional callers, provide instructions, and ensure appropriate assistance and / or services are provided.
  • Maintain records, timelines, identification, and type(s) of service(s) provided.
  • Maintain regular and predictable attendance during operating hours to perform the duties of the position, including other duties as assigned.

Working Conditions:
This position requires the ability to remain calm, focused, and professional in high-stress and emotionally intense situations, including handling traumatic or life-threatening emergencies. Communications Officers may be exposed to distressing calls involving injury, death or violent events. Candidates must demonstrate strong emotional resilience, sound judgement, and the ability to multi-task under pressure.
Regular exposure to emotionally distressing and traumatic situations, requiring emotional stability and resilience.
Extended periods of sitting, typing, wearing a headset, and computer work, regular standing and walking, and occasional lifting up to 20 pounds in an office environment.
Requirements
Minimum Qualifications and Experience Level I:
  • High School diploma or equivalent.
  • Ability to type 40 words per minute.
  • Ability to pass a critical-thinking skills evaluation prior to date of hire.
  • Ability to successfully pass psychological evaluation, background check. fingerprint check and drug screen.
  • Ability to remain calm and professional in high-stress situations.
  • Must have high level of emotional resilience required to handle exposure to traumatic and distressing situations, including reports of violence, injury, or death.
  • Time management and organizational skills to consistently meet deadlines.
  • Ability to work independently and as part of a team.
  • Demonstrated ability to work with a diverse audience of staff, customers, vendors, and general public, utilizing effective interpersonal, negotiation, and conflict resolution skills, always acting with integrity and professionalism.
  • Ability to speak, read, and write professionally, as well as compile, analyze and present information in English.
  • Proficiency with Microsoft Office suite of programs
  • Ability to work rotating shifts, nights, weekends, holidays, or overtime as requested for back-up shifts.
  • Valid Utah driver license or ability to obtain within 2-weeks of date of hire.
  • Ability to pass drug screening, fingerprint and criminal background check.
  • Ability to obtain and maintain the following certifications:
    • Utah State Bureau of Criminal Investigation (BCI) / FBI Criminal Justice Information Services (CJIS) certification within three months of date of hire.
    • Ability to obtain and maintain the following: Ability to obtain and maintain National Incident Management (NIMS) 100, 200, Annually complete thirty (30) hours, minimum, of continuing education and mandated training to retain certifications.

Additional Qualifications and Experience Level II:
  • 2 years of job-related experience and/or EMT or Paramedic student.
  • Willingness to work in two (2) or more areas (Call Taking, Police, Fire, Medical) and with multiple agencies / jurisdictions.
  • Demonstrated competency and certification (or years of experience or training program).
  • Ability to mentor Communications Officer-I as requested.
  • Proficient with Computer Aided Dispatch (CAD) systems.

Additional Qualifications and Experience Level III:
  • 3 years of job-related experience and/or current/prior experience as a first responder.
  • Willingness to work in all areas of dispatch (Call Taking, Police, Fire, Medical) and with multiple agencies / jurisdictions.
  • Demonstrated competency and certification (or years of experience or training program).
  • Ability to mentor Communications Officer-II as requested.

Preferred Qualifications and Experience:
  • Previous experience in a medical or Public Safety position
  • Spanish language proficiency.