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Part Time Call Center Weekends Jobs in Detroit, MI

prometric

Test Center Administrator (PT)

Ann Arbor, MI · On-site

$13 - $15.75/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Ann Arbor, MI · On-site

$13 - $15.75/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Ann Arbor, MI · On-site

$13 - $15.75/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Prometric

Test Center Administrator (PT)

Ann Arbor, MI · On-site

$15/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

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All JobsCall Center Weekends JobsPart Time Call Center Weekends JobsPart Time Call Center Weekends Jobs in Detroit, MI

Part Time Call Center Weekends information

See Detroit, MI salary details

$10

$17

$24

How much do part time call center weekends jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for part time call center weekends in Detroit, MI is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What is a part time call center weekend job?

Part time call center weekend jobs are positions where employees work in a call center setting primarily on weekends and for fewer hours than a full-time schedule. These jobs typically involve answering customer inquiries, resolving issues, or making outbound calls. They are ideal for individuals seeking flexible work schedules, such as students or those with other weekday commitments. Weekend call center agents must have strong communication skills, patience, and the ability to handle a variety of customer concerns. Many companies offer training to help new hires succeed in these roles.

What are the typical responsibilities and challenges of working in a part-time call center role on weekends?

In a part-time call center weekend role, your primary responsibilities usually include handling inbound and outbound customer calls, resolving issues, and providing information or support tailored to the company's products or services. One common challenge is managing high call volumes during peak weekend hours while maintaining quality customer service. Additionally, you may work with a smaller weekend team, requiring flexibility and strong communication skills to collaborate effectively. This role can offer valuable experience in customer relations and may provide opportunities to transition into full-time or specialized positions within the company.

What are the key skills and qualifications needed to thrive as a part time call center agent on weekends, and why are they important?

To thrive as a Part Time Call Center Agent on weekends, you typically need strong verbal communication skills, basic computer proficiency, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is commonly required. Patience, active listening, and problem-solving abilities are critical soft skills that help agents manage customer inquiries effectively. These competencies are essential for delivering excellent customer service, resolving issues efficiently, and maintaining satisfaction during high-volume weekend shifts.

What is the difference between Part Time Call Center Weekends vs Part Time Customer Service Representative?

AspectPart Time Call Center WeekendsPart Time Customer Service Representative
Work EnvironmentCall centers, inbound/outbound calls, shared workspaceOffice or remote, direct customer interaction
Required CredentialsBasic communication skills, sometimes high school diplomaSimilar; emphasis on communication and problem-solving skills
Industry UsageCustomer support, telecommunication, retailCustomer support across various industries
Work SchedulePart-time, weekends onlyPart-time, flexible hours including weekends

Both roles involve customer interaction and require strong communication skills. The main difference is that Part Time Call Center Weekends specifically emphasizes weekend shifts in a call center environment, while Part Time Customer Service Representative may include weekday shifts and a broader range of customer service settings.

What are popular job titles related to Part Time Call Center Weekends jobs in Detroit, MI?

For Part Time Call Center Weekends jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Part Time Call Center Weekends jobs in Detroit, MI look for?

The top searched job categories for Part Time Call Center Weekends jobs in Detroit, MI are:

Part Time Call Center Weekends jobs near you
Infographic showing various Part Time Call Center Weekends job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $36,883 per year, or $17.7 per hour.

Part-Time Call Center

Michigan Schools and Government Credit Union

Troy, MI • On-site

$15.25 - $19/hr

Part-time

Medical, Retirement, PTO

Re-posted 8 days ago

Michigan Schools & Government Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description


Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in south east Michigan, over 450 team members, 150,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades. We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. Our dedication to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press twelve years in a row.
If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!
Information about our comprehensive total rewards package can be found here.
Call Center Representatives will work an average of 29 hours per week during our call center hours: Monday-Wednesday 8am-5pm, Thursday 8am-6pm, Friday 8am-7pm, and Saturday 8am-1pm.
Overview of Responsibilities: Delivers the desired member experience by providing high quality service via telephone and e-mail across member service, lending, and digital service queues. Uses active listening skills to identify and address/resolve member needs and cross sell products and services to deepen member relationships. Works as a productive, cooperative, and engaged team member to serve members and reach individual and Call Center team goals.
  • Member Service: Consults with members to explain financial services, resolve inquiries, and provide information on MSGCU's services, eligibility requirements, and account options. Performs a variety of member service tasks, including accurately processing account transfers, setting up automated services, assisting with account updates, processing loan payments, ordering debit/credit cards, and following up on fraud and dispute claims as needed to ensure member satisfaction.
  • Troubleshooting and De-escalation: Reviews account data to understand and resolve members concerns. Maintains calm and professional communication to de-escalate situations and ensure members concerns are addressed. Troubleshoots online banking, mobile app, and other digital services to deliver an exceptional member experience.
  • Consumer Lending: Collects and inputs required information for loan applications and ensures all accompanying notes and details are documented. Notates member closing preferences and provides direction to members regarding required documentation needed to complete the closing process.
  • Cross-Selling: Actively listens for cues during member interactions to identify potential needs and provide recommendations on products or services that align with their financial goals. Contributes to the achievement of department sales goals by deepening member relationships and promoting relevant solutions and opportunities to enhance the members financial success.

Core Competencies:
  • Member Focus: Builds strong member relationships (internal/external) by using active listening skills to gain insight into member needs, identifying opportunities to benefit the member, efficiently resolving problems, and providing superior quality service. Behavior consistently demonstrates engagement with members and commitment to MSGCU initiatives.
  • Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency and enthusiasm.
  • Communicates Effectively: Develops and delivers communications (verbal, including via phone, and written) that convey a clear understanding of the unique needs of different audiences.
  • Instills Trust: Gains the confidence of others by modeling honesty, integrity, authenticity, and behaviors that align with organizational values. Exemplifies courage by stepping up to address difficult issues.
  • Self-Development: Actively seeks new ways to grow and be challenged using formal and informal development channels.

Education and Experience Requirements:
  • High school diploma or GED; and
  • Either of the following experience within a fast-paced customer service environment:

o 1 year of experience within financial services, or
o 2 years of experience within a call center with sales or production goals
  • Suggestive selling and business solicitation experience in a financial institution preferred.

Working Conditions:
  • Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors.
  • Occasionally required to travel throughout MSGCU's service area as business needs require.
  • Exposed to potentially hazardous conditions, such as robbery. Receives detailed instructions and security procedures on an annual basis to minimize risk.
  • This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 10 pounds.

Compensation and Benefits:
Competitive salaries are just the starting point for MSGCU team members. We also champion our team members with generous health benefits, vacation time, retirement plan contributions and discounts on loans and phone service also come with the job.
  • Base hourly pay begins at $19.70 / hour
  • Team members in this role are eligible to earn incentives as part of our variable compensation plan
  • If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k)
  • You will enjoy 12 paid holidays and up to 60 hours of PTO your first year of service (pro-rated based on start date)

What Michigan Schools & Government Credit Union employees say

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