ZipRecruiter

Log In

2

Part Time Call Center Trainer Jobs in Florida (NOW HIRING)

BAY AREA LEGAL SERVICES INC

Part-Time Screener

Ybor City, FL · Remote

$35K - $40K/yr

... new hire training. Illustrative Duties: Initially assess applicants' legal problems over the ... Experience at a Non-Profit Previous customer service experience Previous call center experience ...

ValorVIP

Bank Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

Minimum of three (3) years in a call center environment * Minimum of (1) year of experience in a ... Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a ...

previous page

Showing results 41-60

All JobsCall Center Trainer JobsPart Time Call Center Trainer JobsPart Time Call Center Trainer Jobs in Florida

Part Time Call Center Trainer information

How does a part time call center trainer typically balance training responsibilities with limited work hours?

Part-time call center trainers often focus on specific training modules, onboarding sessions, or targeted skill development workshops within their scheduled hours. They collaborate closely with full-time trainers and supervisors to align on curriculum, provide feedback, and ensure trainees receive consistent instruction. Effective time management and clear communication are key, as trainers may need to prioritize essential content and use digital tools to track progress or follow up with trainees outside of live sessions.

What are the key skills and qualifications needed to thrive as a part time call center trainer?

To thrive as a Part Time Call Center Trainer, you generally need expertise in customer service, strong presentation skills, and experience with training or coaching, often supported by a relevant degree or call center background. Familiarity with call center software (like CRM platforms), e-learning tools, and sometimes a training certification (such as CompTIA CTT+) is typically required. Excellent communication, patience, and the ability to motivate others are standout soft skills for this role. These competencies are essential to effectively develop staff capabilities, ensure consistent service quality, and foster a positive learning environment within the call center.

What is the difference between Part Time Call Center Trainer vs Part Time Customer Service Representative?

AspectPart Time Call Center Trainer

The Part Time Call Center Trainer focuses on developing and delivering training programs to new and existing call center staff, emphasizing training skills, curriculum development, and coaching. They typically hold certifications in training or communication and work in a call center environment. In contrast, a Part Time Customer Service Representative primarily handles customer inquiries, resolves issues, and provides support, often with less emphasis on training skills. Both roles are common in call centers, but the trainer's role is more focused on education and skill development, while the representative's role centers on direct customer interaction.

What does a part time call center trainer do?

A Part Time Call Center Trainer is responsible for teaching and coaching new and existing call center employees, usually on a part-time schedule. Their duties include developing training materials, leading classroom or virtual sessions, and helping agents improve their customer service skills and knowledge of company products. They also assess performance and provide feedback to ensure high-quality interactions with customers. This role is essential in maintaining consistent service standards and supporting employee development.

What are the most commonly searched types of Call Center Trainer jobs in Florida?

The most popular types of Call Center Trainer jobs in Florida are:

What cities in Florida are hiring for Part Time Call Center Trainer jobs?

Cities in Florida with the most Part Time Call Center Trainer job openings:

Part Time Call Center Trainer jobs near you

Part-Time Screener

BAY AREA LEGAL SERVICES INC

Ybor City, FL • Remote

$35K - $40K/yr

Part-time

Posted 16 days ago

Job description

Description

Intake Screeners are the initial telephone point of contact for all new clients of Bay Area Legal Services. This is a professional position under the supervision of the Centralized Telephone Intake (CTI) Supervisor and Manager, requiring knowledge of legal and community resources, public agencies, and the ability to assess, schedule and refer clients appropriately. These part-time roles are 60% remote (3 days per week remote) after successful completion of new hire training.


Illustrative Duties:

Initially assess applicants' legal problems over the telephone and check for conflicts of interest.

Determine applicant eligibility in accordance with LSC regulations and other funding criteria. 

Timely process online applications as assigned and complete follow-up financial eligibility verification

Inform applicants when they are ineligible, refer them to other sources of assistance, and give appropriate information as instructed.

Schedule appointments through the CTI Unit for all eligible applicants from various service regions, unless the applicant meets the criteria for a special grant or has a legal emergency.

Route eligible applicants with emergency cases and applicants who qualify for services through a specific grant to the appropriate full-service team for assistance.

Assist with training new screeners as requested.

Requirements

Minimum Qualification:

High school diploma or equivalency.

Excellent communication skills & customer service skills

Good typing skills and the ability to enter data into computer.

Demonstrated ability to work responsibly under close supervision.

Ability to work professionally and politely with the public under pressure, and to maintain effective working relationships with other employees.


Desirable Qualification:

Experience at a Non-Profit 

Previous customer service experience

Previous call center experience

Office experience

Receptionist or previous phone experience

Bi-Lingual fluency in both English and Spanish, or English and Haitian-Creole 


Apply