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Part Time Call Center Agent Jobs in Naperville, IL

Q

Guest Services Agent - Part Time

Saint Charles, IL · On-site

$18/hr

Q Center is looking for a Part Time Guest Services Agent to join our team! Job Summary The Guest ... Understand proper operation of the Call Center operation and ensure that all standards are met.

Camping World

Business Analyst

Chicago, IL

$83K - $127K/yr

Call Center Performance * Analyze call volume, agent performance, and customer satisfaction metrics ... more! Part-time associates are offered access to dental & vision coverage! For more information ...

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All JobsCall Center Agent JobsPart Time Call Center Agent JobsPart Time Call Center Agent Jobs in Naperville, IL

Part Time Call Center Agent information

See Naperville, IL salary details

$10

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How much do part time call center agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for part time call center agent in Naperville, IL is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.94 per hour, depending on experience, location, and employer.

What is a part time call center agent?

Part time call center agents are professionals who handle customer calls, inquiries, or support requests for a company, but work fewer hours per week than full-time agents. They may answer questions, resolve issues, or provide information to customers over the phone, often during peak periods or outside standard business hours. This role typically requires good communication skills, patience, and the ability to work flexible shifts. Part time schedules can be ideal for students, parents, or those seeking supplemental income.

What are the key skills and qualifications needed to thrive as a part time call center agent, and why are they important?

To thrive as a Part Time Call Center Agent, you need strong communication skills, active listening, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer proficiency is typically required. Patience, resilience, and problem-solving abilities help agents deliver excellent customer service and manage difficult interactions. These skills are crucial for maintaining customer satisfaction and ensuring efficient, effective call resolution in a dynamic environment.

What are some common challenges faced by part-time call center agents, and how can they be effectively managed?

Part-time call center agents often face challenges such as managing high call volumes during peak hours and adapting to varying shift schedules. Staying up to date with product or service information can also be difficult with limited hours. To manage these challenges, it's important to communicate regularly with supervisors, make use of available training resources, and develop effective time management skills. Building strong relationships with team members can also help create a supportive work environment and facilitate knowledge sharing.

What is the difference between Part Time Call Center Agent vs Customer Service Representative?

AspectPart Time Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteRetail, office, or remote settings
Industry UsageTelecommunications, tech, financeRetail, banking, healthcare
Search & Comparison IntentCustomer support, inbound calls, part-time rolesCustomer service, client interaction, part-time roles

Both roles involve assisting customers, often require similar credentials, and are found in similar industries. The main difference is that a Part Time Call Center Agent typically handles inbound or outbound calls in a call center environment, often remotely or on-site, while a Customer Service Representative may work in various settings like retail or healthcare, with broader customer interaction responsibilities.

What are the most commonly searched types of Call Center Agent jobs in Naperville, IL?

The most popular types of Call Center Agent jobs in Naperville, IL are:

What are popular job titles related to Part Time Call Center Agent jobs in Naperville, IL?

For Part Time Call Center Agent jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Part Time Call Center Agent jobs in Naperville, IL look for?

The top searched job categories for Part Time Call Center Agent jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Part Time Call Center Agent jobs?

Cities near Naperville, IL with the most Part Time Call Center Agent job openings:

Part Time Call Center Agent jobs near you
Infographic showing various Part Time Call Center Agent job openings in Naperville, IL as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $35,756 per year, or $17.2 per hour.

Call Center Scheduler-Incoming - Part Time

Familia Dental

Schaumburg, IL • On-site

$15.25 - $19.75/hr

Part-time

Retirement

Re-posted 28 days ago

Familia Dental rating

5.6

Company rating: 5.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Description

Our Corporate office is looking to hire a dependable, customer-driven representative to join our Call Center team.

* Are you looking for a meaningful career where you can make a real impact? Looking to get your foot in the door in the medical/health field? Do you thrive in a fast-paced environment? If you answered yes to any of these questions, then this may be the right fit for you! Our Corporate office is looking to hire a dependable, customer-driven representative to join our Call Center team-no prior experience or certification required. We provide comprehensive on-the-job training to help you succeed! 


About the Company

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be a part of giving back to your community and making a difference every day. Familia Dental is a big believer in internal growth, making it a great company to turn a job into a career. With Familia Dental, you have the opportunity to growth within the company and turn a job into a career. 



Benefits for Part-time Employees

  • Flex Time
  • 401K
  • Financial advisors
  • On-demand pay (receive part of your check early)! 


Job Description:

The Call Center Inbound Agent ensures every patient calling in for a dental appointment is greeted, listened-to and scheduled in a compassionate, timely and professional manner. This position is our first impression between the company and the patients.



Responsibilities/ Job Duties:

  • Provide excellent customer service to all patients calling in
  • Answering phone calls
  • Scheduling appointments based on needs of patients and availability of providers
  • Assist in answering general inquiries from patients
  • Listen to patients while applying our processes and procedures
  • Looking for solutions to our patients' challenges

Requirements

  • Dependable and able to be on time 
  • Positive Attitude
  • Excellent professional verbal and written communication and listening skills
  • Able to speak on the phone and provide excellent customer service
  • Ability to recognize and be sensitives to patients' emotions
  • Exceptional customer/patient service skills (Customer/patient focused attitude)
  • Ability to carry out written or verbal instructions
  • Accurately enter patient information, data, and records into system
  • Ability to work in fast paced, patient-focused environment.
  • High school Diploma or equivalent 

Other Qualifications/ Skill Sets:

  • Strong Computer Skills- Ability to maneuver within multiple computer systems at once
  • Prior experience with Denticon or similar scheduling system
  • Ability to multi-task, prioritize, and manage time effectively
  • Organizational and time management skills
  • Effective problem-solving abilities
  • Prior Customer Service/ Call Center experience is strongly preferred but not required
  • Bilingual (English/Spanish) a plus!

Hours & Availability

Office Hours: M - F: 10:00 AM - 2:00 PM

  • Monday - Friday 
  • 20 hours per week 

What Familia Dental employees say

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