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Part Time 3Rd Shift Call Center Jobs in Nevada (NOW HIRING)

Golden Nugget

Call Center Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Overview It is the responsibility of the Guest Services Call Center Agent to assist/process any and ... with guest call volume, entering third party reservations, Reservation modifications, e ...

Bloom Choice

CS rep - Call Center

Henderson, NV

$15 - $20/hr

Full Availability is preferred but we are flexible and willing to work with the right candidate if part-time is their only availability. Most staff are scheduled 6am-2pm, with Sundays and 1 week day ...

V THEATER GROUP LLC

Box Office Agent

Las Vegas, NV

Perform ticket auditing function at theater or corporate call center * Assist in conflict ... Collect all paperwork obtained throughout your shift and turn in for auditing at the close of each ...

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Part Time 3Rd Shift Call Center information

Does the part time 3rd shift call center have part-time?

Yes, a part time 3rd shift call center position is designed for employees working fewer hours than full-time, typically around 20-30 hours per week. These roles often require night or overnight availability and may include specific scheduling and shift differentials.

What does part time 3rd shift call center mean?

A part-time 3rd shift call center job involves working during the overnight hours, typically from late evening to early morning, with fewer weekly hours than full-time positions. Employees handle customer service calls, often using specific tools and communication skills, and must be available for scheduled shifts that usually include nights and weekends.

What are the most commonly searched types of Part Time Call Center jobs in Nevada?

The most popular types of Part Time Call Center jobs in Nevada are:

What cities in Nevada are hiring for Part Time 3Rd Shift Call Center jobs?

Cities in Nevada with the most Part Time 3Rd Shift Call Center job openings:

Part Time 3Rd Shift Call Center jobs near you

Call Center Agent

Golden Nugget

Las Vegas, NV • On-site

$14.25 - $18.75/hr

Part-time

Posted 13 days ago

Golden Nugget rating

4.9

Company rating: 4.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

158th of 164 rated casinos

Job description

Overview
It is the responsibility of the Guest Services Call Center Agent to assist/process any and all guest communicated needs, with the goal of exceeding the guest expectations. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity).
Responsibilities
  • Answer inbound calls and process/dispatch requests accordingly, (i.e.: Maintenance, Front Desk, Housekeeping, Bell Desk, Valet calls from guest and or employees).
  • Responding to guest and or employee requests received in digital form, i.e. emails, text message portal, instant messages.
  • Conducting outbound calls to ensure guest satisfaction has been obtained for Front Desk, Housekeeping, Bell Desk, Valet guest request calls.
  • Monitoring all dispatch systems to ensure any pending requests are dispatched out to an active/on duty
  • Resolving any and all guest complaints to the best of their ability.
  • Assist with Front Desk functions as needed, i.e. Check In and/or Out guests, Lobby Greeting, printing of boarding passes, system tasks.
  • Assist with Room Reservations functions as needed, i.e. assisting with guest call volume, entering third party reservations, Reservation modifications, e. cancellations, date changes, creating guest key packets, assisting with reservations report processing, etc.
  • Understand and convey property information - Assist guests verbally over the phone to explain a variety of goods and services offered to guests during their stay while providing location, hours, and thorough descriptions of goods and offering a 5 Star / 5 Diamond standard of service.
  • Perform other duties and responsibilities as requested.

Qualifications
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
  • Excellent customer service and problem solving skills.
  • Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
  • Ability to work efficiently, independently and cohesively, consistently producing quality results.
  • Computer literate in Microsoft Windows applications required; LMS experience preferred.
  • Bachelor's or related degree preferred.
  • Minimum age requirement is 21.
  • Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
  • Ability to read and understand all policies and procedures.
  • Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
  • Must be able to complete standard forms and reports.

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Tipped Position
This position does not earn tips

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