We are seeking an evening/weekend part time receptionist with prior experience to join our team.
The ideal candidate will be able to create a great first impression for our customers, be able to interact professionally with a variety of disciplines, have exceptional organizational skills, be flexible, and provide excellent customer service while multi- tasking numerous calls and responding to the needs of our customers. If you’re passionate about geriatric care and thrive in a team-oriented setting, we’d love to have you join our team.
Summary of Position
Provide clerical support; organize and maintain resident, personnel, marketing, and resource files; answer telephones; greet guests; respond to residents’ requests and assist in coordination of services to residents; assist in providing services to residents, families, and guests.
Essential Functions
· Answer telephones and respond to residents’ requests.
· Create and assist in maintaining employee files and records.
· Assist in maintaining resident files.
· Track, employee, inoculation records. Inform appropriate persons of needed updates
· Maintain and report resident census figures.
· Maintain resident apartment insurance.
· Update excel lists for employee and resident files
· Assist staff in providing and coordinating services to residents, families, and guests.
· Assist residents and staff in solving problems.
· Organize office functions and flow of communication.
· Duplicate and distribute information.
· Compose and edit written documents to ensure correct spelling and grammar.
· Create and maintain an environment for residents, families, and guests that is customer-friendly and that values and respects the uniqueness of each individual.
· Sort and distribute mail to individual mailboxes.
· Establish and maintain constructive working relationships with co-workers, residents, families, and visitors.
· Must be able to react quickly to assist residents when wandering.
Required Skills:
- 1 to 2 years prior experience performing receptionist duties in professional setting and healthcare experience preferred
- Must be able to provide excellent customer service while multi-tasking numerous calls and responding to the needs of customers visiting our healthcare center
- Must be able to be quick on your feet
St. Andrew’s at Francis Place is the leader and preferred provider for long-term skilled nursing care and short-term Medicare rehabilitation in and around the Eureka area. We provide spacious, comfortable accommodations with ample recreational areas in a tranquil setting with breathtaking views. Residents are provided engaging activities as well as life-affirming, supportive, and loving care.
St. Andrew’s at Francis Place is an equal opportunity employer, and we welcome candidates from all backgrounds to apply.