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Parcel Manager Jobs in Florida (NOW HIRING)

Ameriship Parcel Delivery

General Manager

Tampa, FL

$52K/yr

Ameriship Parcel Delivery is a medical overnight and courier delivery service in Texas, Oklahoma ... Manages daily dispatch and interface of assigned drivers. * Responsible for recruiting ...

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Parcel Manager information

What is the difference between Parcel Manager vs Warehouse Supervisor?

AspectParcel ManagerWarehouse Supervisor
Required CredentialsLogistics or supply chain certifications, relevant experienceLogistics, supply chain, or warehouse management certifications
Work EnvironmentManaging parcel sorting, distribution centers, delivery operationsOverseeing warehouse staff, inventory, and storage processes
Employer & Industry UsageParcel delivery companies, logistics firmsWarehousing, distribution centers, manufacturing industries

While both roles involve logistics and supply chain management, a Parcel Manager focuses on overseeing parcel sorting, distribution, and delivery operations, often within courier or parcel delivery companies. A Warehouse Supervisor manages overall warehouse activities, including inventory control and staff supervision. Understanding these differences helps job seekers target the right roles in the logistics industry.

What are the common challenges faced by a Parcel Manager and how can they be addressed?

Parcel Managers often face challenges such as coordinating timely deliveries, managing fluctuating shipment volumes, and ensuring compliance with safety and regulatory standards. To address these, strong organizational skills and the ability to adapt quickly to changing priorities are essential. Effective communication with drivers, warehouse staff, and customers helps resolve issues proactively, while leveraging logistics software can streamline tracking and scheduling. Continuous process improvement and team training also play a key role in overcoming operational hurdles.

What does a Parcel Manager do?

A Parcel Manager oversees the operations and logistics related to parcel shipments within a company or organization. Their responsibilities include managing the receipt, dispatch, and tracking of packages, ensuring timely deliveries, and coordinating with courier services. They also handle inventory management, customer inquiries, and may supervise a team of logistics staff. Parcel Managers play a crucial role in optimizing shipping processes, reducing costs, and maintaining high customer satisfaction levels.

What are the key skills and qualifications needed to thrive as a Parcel Manager, and why are they important?

To thrive as a Parcel Manager, you need strong organizational skills, experience in logistics or supply chain management, and often a relevant degree or equivalent experience. Familiarity with transportation management systems (TMS), inventory software, and tracking technologies is typically required. Excellent leadership, problem-solving abilities, and effective communication are valuable soft skills for managing teams and coordinating deliveries. These skills and qualities are essential for ensuring efficient parcel handling, timely deliveries, and high customer satisfaction in a fast-paced environment.
Parcel Manager jobs near you
Parcel Shipping Operations & Optimization Coordinator

Parcel Shipping Operations & Optimization Coordinator

The Recon Group

Miami, FL • On-site

$17.25 - $22/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

ReturnPro is seeking a Parcel Shipping Operations & Optimization Coordinator to drive efficiency, accuracy, and cost-effectiveness across our parcel shipping operations. This role plays a critical part in managing carrier relationships, analyzing shipping data, and improving workflows that support both B2C fulfillment and B2B logistics initiatives. As a cross-functional partner to Sales, Business Development, Operations, Customer Support, Finance, and Analytics, you'll help shape smarter, more profitable parcel strategies. From auditing carrier billing to optimizing packaging and delivery processes, you'll ensure our parcel network runs smoothly, stays compliant, and evolves with the business. The ideal candidate brings a strong background in parcel logistics, a sharp analytical mindset, and a passion for improving systems.

If you're detail-oriented, independent, and excited by the idea of making shipping faster, leaner, and more reliable-we want to hear from you. Primary Responsibilities/Essential Functions This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position. Carrier Relations & Rate Management * Serve as the main point of contact for parcel carriers to ensure smooth operations and issue resolution. * Support negotiations and implementation of parcel carrier rates; verify rates are accurately applied to all transactions. * Identify opportunities for improved service and savings through alternative carriers or last-mile solutions. Billing & Cost Reconciliation * Audit weekly carrier invoices, flag discrepancies (e.g., address corrections, duplicate charges, unauthorized fees), and coordinate with Finance and Analytics for resolution. * Track and manage parcel spend, ensuring alignment with contract terms and pursuing cost recovery when applicable. Operational Optimization * Collaborate with warehouse, customer service, and finance teams to improve packaging, labeling, delivery strategies, and cost-effectiveness. * Analyze parcel P&L by carrier, shipment type, and customer segment; refine workflows to increase profitability and speed. * Support return logistics improvements, including label generation and reverse shipment handling. Claims & Exceptions Management * Track and manage damage or loss claims with carriers; work closely with the B2C support team for timely and accurate resolution. * Maintain organized records and follow up regularly to ensure reimbursements are completed. Analytics, Audit & Reporting * Partner with the Data & Analytics team to develop dashboards, reports, and insights related to shipping volume, spend, SLA performance, and trends. * Monitor carrier SLAs (e.g., on-time delivery, pickup windows) and pursue refunds for missed guarantees. * Share actionable insights to support strategic decisions and margin improvement initiatives. Strategic Projects & Initiatives * Lead and support cost-saving strategies such as zone skipping, hybrid models, and the integration of regional carriers. * Assist Sales and Business Development with parcel rate modeling for new business lines and RFPs. * Explore emerging logistics technologies and implement scalable enhancements to shipping and claims processes.

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