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Owner Services Manager Jobs in Virginia (NOW HIRING)

Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and ... HHS provides services including housekeeping, food, and facility management to nearly 1,000 ...

Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and ... HHS provides services including housekeeping, food, and facility management to nearly 1,000 ...

Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a ... The Resident Services Manager plays a key role in delivering exceptional resident experience by ...

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid ... Services Manager. The successful candidate for this role will have a proven track record of ...

Event Services Manager

Charlottesville, VA ยท On-site

$45K - $55K/yr

... owner's representation, sales, partnerships, hospitality, merchandise, venue management, and ... Coordinates activities with various service contractors, other service providers and external ...

As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the ... The Electrical Services Manager 1 is responsible for providing overall administrative and service ...

Senior MEP Services Manager

Richmond, VA ยท On-site

$115K - $150K/yr

Develop and maintain strong relationships with owners, design teams, contractors, and facility ... services and market expansion. Project & Technical Leadership * Engage as a commissioning manager ...

Senior MEP Services Manager

Richmond, VA ยท On-site

$115K - $150K/yr

Develop and maintain strong relationships with owners, design teams, contractors, and facility ... services and market expansion. Project & Technical Leadership * Engage as a commissioning manager ...

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Owner Services Manager information

What is an owner services manager?

An Owner Services Manager is a professional responsible for acting as the primary point of contact between a company and property owners, typically in industries like hospitality, vacation rentals, or real estate. They handle owner relations, address concerns, coordinate property management services, and ensure owners are satisfied with the services provided. Their duties may include onboarding new owners, communicating financial reports, resolving issues, and liaising with internal teams to maintain high standards. The goal of an Owner Services Manager is to provide excellent customer service and foster positive, long-term relationships with owners.

How does an owner services manager typically collaborate with other departments to address property owner concerns?

An Owner Services Manager works closely with departments such as property management, maintenance, accounting, and guest services to resolve property owner issues efficiently. They often serve as the main point of contact, facilitating communication between owners and internal teams to ensure timely resolutions and excellent service. This role requires strong interpersonal skills and the ability to coordinate cross-functional efforts, especially when addressing complex or urgent concerns. Regular meetings and updates with other departments help the Owner Services Manager stay informed and proactive in meeting owner needs.

What are the key skills and qualifications needed to thrive as an owner services manager, and why are they important?

To thrive as an Owner Services Manager, you need strong customer service, property management, and organizational skills, often supported by a degree in business, hospitality, or property management. Familiarity with property management software, CRM systems, and industry certifications such as CAM (Certified Apartment Manager) or CPM (Certified Property Manager) is typically valuable. Exceptional communication, problem-solving, and relationship-building abilities help you stand out in this role. These skills ensure efficient management of owner relationships, smooth property operations, and high satisfaction among clients and stakeholders.

What cities in Virginia are hiring for Owner Services Manager jobs?

Cities in Virginia with the most Owner Services Manager job openings:

Infographic showing various Owner Services Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Client Services Manager

Virginia Beach, VA โ€ข On-site

$50K - $70K/yr

Other

Posted 20 days ago


Job description

You know the difference between answering a phone and owning what happens after it rings. Between filing a document and moving an application until it's actually done. Most offices split that work into pieces and give ownership to no one. We're doing the opposite.


Alloy Wealth VA is a retirement-planning practice in Virginia Beach โ€” the brand is new; the practice isn't. We carry forward longstanding local roots and existing client relationships into a new chapter of growth. We're hiring one person to own the full client-and-office rhythm.


What you'll own

  • Client contact โ€” the first voice on the phone, the first face in the office. Complete, accurate messages; routine questions handled well; advice questions routed to the right advisor fast.
  • Financial applications โ€” accuracy and completeness from intake through completion, missing documents pursued, status and next step visible so nothing stalls quietly.
  • The calendar โ€” scheduling, confirmations, deadlines, conflict prevention, and meeting logistics for the whole office.
  • Records and open loops โ€” CRM, tasks, notes, and files โ€” are up to date enough that anyone can trust them, with follow-ups closed before anyone has to chase them.
  • Events and the office itself โ€” client events, vendors, materials, logistics, and a space that's organized, welcoming, and ready.


Why this seat

This isn't reception, and it isn't people management โ€” there are no direct reports. You run the workflow, not the staff. In a small advisor-led office, everything above belongs to one accountable owner: you. You work directly with the advisors leading the practice; your effect on clients and advisor capacity shows quickly, and you build real depth across advisory and insurance workflows without carrying a personal sales or production mandate. As trust builds, so does the scope of what you own.


The honest trade

The role is broad and hands-on. Five days a week in our Virginia Beach office. Some hours are hospitality; some are exacting document detail โ€” most days are both. There are no layers here; the work is yours. If you want distance from execution or one narrow lane, this isn't your seat.


What you need

  • You've owned a client-service, administrative, or document-heavy workflow from intake through completion โ€” not one step in someone else's.
  • Warm, professional communication by phone, email, and in person, with accurate capture and sound judgment about what to handle and what to escalate.
  • Accuracy in a confidential environment โ€” you catch incomplete, inconsistent, or missing information before it becomes a problem.
  • Independent prioritization across calls, calendars, applications, events, and everything else a small office generates.
  • A sustainable full-time, on-site commitment to Virginia Beach.


No securities or insurance license is required, but if you hold one, it's a plus. Backgrounds in wealth management, banking, trust, insurance, mortgage processing, legal, healthcare, or accounting translate well โ€” the common thread is regulated, deadline-sensitive work you carried to completion.


Compensation: $50,000โ€“$70,000 base. Placement depends on relevant experience and remaining ramp.


If you've been the person a whole office quietly depends on, we'd like to meet you.