New Brunswick, NJ · Remote
$17.66/hr
Energy Customer Care Agent (Work From Home) Location: New Brunswick, NJ (Remote), must reside in ... In this work-from-home role, you will support utility customers by delivering exceptional service ...
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New Brunswick, NJ · Remote
$17.66/hr
Energy Customer Care Agent (Work From Home) Location: New Brunswick, NJ (Remote), must reside in ... In this work-from-home role, you will support utility customers by delivering exceptional service ...
Princeton, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Princeton, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
New Brunswick, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
New Brunswick, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Chatsworth, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Chatsworth, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Brielle, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Brielle, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Perth Amboy, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Perth Amboy, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Imlaystown, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Imlaystown, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Edison, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Edison, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Red Bank, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Red Bank, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Robbinsville, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Robbinsville, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Cliffwood, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Cliffwood, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Toms River, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Toms River, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Cranbury, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Cranbury, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Highlands, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Highlands, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Roosevelt, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Roosevelt, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Manchester Township, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Manchester Township, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Toms River, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Toms River, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Florence, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Florence, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Princeton, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Princeton, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Colts Neck, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
Colts Neck, NJ · Remote
$25/hr
You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...
$9.87 - $11.42
2% of jobs
$11.42 - $12.98
4% of jobs
$12.98 - $14.53
11% of jobs
$15.39 is the 25th percentile. Wages below this are outliers.
$14.53 - $16.09
15% of jobs
The median wage is $17.52 / hr.
$16.09 - $17.64
20% of jobs
$17.64 - $19.19
15% of jobs
$20.26 is the 75th percentile. Wages above this are outliers.
$19.19 - $20.75
13% of jobs
$20.75 - $22.30
7% of jobs
$22.30 - $23.86
6% of jobs
$23.86 - $25.41
4% of jobs
$25.41 - $26.96
3% of jobs
$9
$18
$26
| Aspect | Overnight Work From Home Duke Energy Customer Service | Overnight Work From Home Xcel Energy Customer Service |
|---|---|---|
| Required Credentials | High school diploma or equivalent, customer service experience, basic computer skills | High school diploma or equivalent, customer service experience, basic computer skills |
| Work Environment | Remote, night shifts, customer support via phone and chat | Remote, night shifts, customer support via phone and chat |
| Employer & Industry Usage | Utilities industry, Duke Energy | Utilities industry, Xcel Energy |
Both roles involve remote overnight customer service in the utilities sector, requiring similar credentials and work environments. The main difference lies in the employer, with Duke Energy and Xcel Energy serving different regions but offering comparable overnight customer support positions.
$17.66/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
Energy Customer Care Agent (Work From Home)
Location: New Brunswick, NJ (Remote), must reside in the state of New Jersey
Schedule: Monday-Friday 8:00 am-5:00 pm
Pay Rate: $17.66 an hour
Position Overview
We are seeking detail-oriented and customer-focused Energy Customer Care Agents to join our dedicated energy team. In this work-from-home role, you will support utility customers by delivering exceptional service in a specialized, technical environment. Our team plays a critical role in helping customers and program participants successfully navigate energy efficiency programs.
Key Responsibilities
· Review and process energy efficiency incentive applications for accuracy and eligibility
· Finalize approved energy applications and ensure accurate payment processing
· Provide inbound and outbound customer support via phone and online chat
· Assist applicants and program participants with program questions and application status
· Perform back-office processing support for utility clients and their customers
· Maintain a high level of accuracy while managing repetitive data and detailed information
Required Skills & Qualifications
· Strong attention to detail and ability to focus on repetitive data-driven tasks
· Excellent customer service and communication skills (verbal and written)
· Ability to work independently in a remote environment
· Comfort working in a technical or regulated setting
· Basic computer proficiency and ability to navigate multiple systems
Preferred Qualifications
· Previous customer service, call center, or data processing experience
· Experience in utilities, energy efficiency programs, or technical customer support
· Familiarity with CRM systems or application processing platforms
Work Environment
· Fully remote (work from home)
· Structured, process-driven role with consistent daily tasks
· Supportive team focused on accuracy, service quality, and customer satisfaction
Why Join Us?
· Make a meaningful impact by supporting energy efficiency initiatives
· Stable remote work opportunity
· Be part of a knowledgeable and dedicated energy services team
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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