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Position: Installation Technician
Reports To: Technical Supervisor / Technical Director
Why work at Concerto? What is in it for you?

• Competitive compensation
• Medical, dental, vision, short- and long-term disability benefits
• 401(k) with 50% company match up to 6% of salary
• Paid Time Off (PTO) and paid holidays
• Employer-paid Employee Assistance Program (EAP)
• Company-provided tools and equipment
• Cell phone reimbursement
• Travel opportunities with company-paid expenses and daily per diem
• Opportunity to work with a growing leader in sub-acute dialysis

Who Are We?
Concerto Renal Services is an industry leader in sub-acute hemodialysis within skilled nursing and long-term care facilities. We are a rapidly growing organization with a simple mission: reimagining dialysis care, one community at a time. Through our innovative care model, we provide convenient, high-quality dialysis services while improving outcomes for patients with end-stage renal disease.
Why is this Role Essential?
The Installation Technician plays a critical role in ensuring our dialysis water treatment systems are installed, maintained, and operating safely and efficiently. This position partners closely with the Technical Director and Technical Supervisor to complete installations, preventative maintenance, repairs, and equipment upgrades while supporting regulatory compliance and delivering reliable water quality standards that directly impact patient care.
What Will You Do?

• Install, maintain, troubleshoot, and repair dialysis water treatment systems and related equipment.
• Perform preventative maintenance on reverse osmosis (RO) systems, pretreatment equipment, and ancillary water treatment devices.
• Assist with water treatment room upgrades, renovations, and new system installations.
• Perform water testing, disinfection procedures, bacteriological cultures, LAL testing, and maintain accurate documentation.
• Report out-of-range water quality results and assist in implementing corrective actions.
• Maintain compliance with AAMI, CMS, state, and company standards.
• Identify equipment, parts, chemicals, and testing supply needs to ensure operational readiness.
• Maintain organized, clean, and safe water treatment rooms and warehouse inventory.
• Assist in training clinical teammates and technical staff on water treatment equipment and processes.
• Respond to emergency service calls involving water treatment systems.
• Prepare and submit service reports and documentation in a timely manner.
• Communicate effectively with Facility Water Specialists (FWS), clinic leadership, and Technical leadership.
• Operate company vehicles, including work vans and rental box trucks, as needed.
• Travel throughout assigned regions to support installation projects and equipment upgrades.

You Might Be a Fit If You Are...

• Hands-on and mechanically inclined with strong troubleshooting skills.
• Organized and able to manage multiple projects simultaneously.
• Comfortable working independently while collaborating with cross-functional teams.
• Safety-focused with strong attention to detail.
• Passionate about delivering reliable service that supports exceptional patient care.
• Adaptable and willing to travel frequently for installation projects.
• An effective communicator who enjoys solving technical challenges.

What's Required?
Education

• High school diploma or equivalent required.

Experience

• Minimum one (1) year of experience in dialysis, healthcare, biomedical services, water treatment, plumbing, or a related technical field preferred.
• Experience servicing dialysis water treatment equipment strongly preferred.

Knowledge & Skills

• Working knowledge of dialysis water treatment systems.
• Understanding of AAMI, ANSI/ISO, and CMS water quality standards.
• Knowledge of AmeriWater systems preferred.
• Plumbing experience preferred.
• Strong written and verbal communication skills.
• Ability to lift, position, and move equipment safely.
• Ability to stand, bend, climb, and work in mechanical environments for extended periods.

Preferred Certifications

• Dialysis water treatment certifications from equipment manufacturers.
• Certified Hemodialysis Technician (CHT) or Certified Clinical Hemodialysis Technician (CCHT).
• Water Quality Association (WQA) Certified Water Specialist (CWS).
• NANT membership preferred.

On Call, Travel, & Work Expectations:

• Participate in a rotating weekend on-call schedule.
• Weekend on-call compensation provided.
• Frequent regional and out-of-state travel required.
• Company pays all travel expenses and provides daily per diem for overnight travel.
• Travel may include driving or flying depending on project location.
• Must possess a valid driver's license with an acceptable driving record.
• Ability to safely operate company vehicles, including work vans and rental box trucks.
• Maintain warehouse inventory and assist with receiving deliveries when not traveling.

Compensation Range: $25 - $38/hr
Compensation is competitive and commensurate with experience and qualifications.
In addition to base pay, eligible teammates may receive:

• Weekend on-call compensation
• Cell phone reimbursement
• Company-paid travel expenses
• Daily per diem while traveling
• Comprehensive benefits package

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.