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Overnight Technical Customer Success Manager Jobs

Steg.AI

Technical Customer Success Manager

Irvine, CA · On-site

# Technical Customer Success ManagerIrvine, CA**Full Time -- In Office -- Irvine, CA**## Steg.AI is looking for a highly motivated Technical Customer Success Manager to support customers who require ...

COPE Health Solutions

$139K - $175K/yr

The Technical Customer Success Manager plays a pivotal role in bridging technical expertise and customer-facing outcomes. This position focuses on empowering the sales team with compelling ...

Dreamdata

Technical Customer Success Manager

New York, NY · Hybrid

$110K - $130K/yr

The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... technical acumen as well as marketing expertise. Requirements Ideal candidates will have: * 5+ ...

Monaire

Customer Success Manager

Somerville, MA · On-site

Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that ... Build strong relationships with executive, operational, and technical stakeholders * Ensure ...

MongoDB

Customer Success Manager

New York, NY · On-site

By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...

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Overnight Technical Customer Success Manager information

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$51K

$152.3K

$193.5K

How much do overnight technical customer success manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for overnight technical customer success manager in the United States is $152,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $181,000.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Technical Customer Success Manager vs Technical Customer Success Manager?

AspectOvernight Technical Customer Success ManagerTechnical Customer Success Manager
Work HoursOvernight shifts, typically late evening to early morningRegular business hours, daytime shifts
Work EnvironmentRemote or on-site, with focus on overnight supportPrimarily office or remote during standard hours
ResponsibilitiesHandling customer issues during overnight hours, ensuring 24/7 support continuityManaging customer success during regular hours, proactive engagement
CredentialsSimilar certifications as technical CSM, often with additional support or IT certificationsTechnical background, customer success certifications often preferred

The Overnight Technical Customer Success Manager focuses on providing support during overnight hours, ensuring continuous customer success coverage. In contrast, the Technical Customer Success Manager works primarily during standard business hours, focusing on proactive engagement and account management. Both roles require technical knowledge and customer service skills, but their schedules and immediate responsibilities differ significantly.

What cities are hiring for Overnight Technical Customer Success Manager jobs?

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What states have the most Overnight Technical Customer Success Manager jobs?

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Overnight Technical Customer Success Manager jobs near you

Technical Customer Success Manager

Irvine, CA • On-site

Steg.AI
1 - 10 employees
Learn more about Steg.AIexternal

Other

Posted 24 days ago

Job description

# Technical Customer Success ManagerIrvine, CA**Full Time — In Office — Irvine, CA**## Job DescriptionSteg.AI is looking for a highly motivated Technical Customer Success Manager to support customers who require dedicated, high-touch engagement during the most critical stage of the customer lifecycle. You will lead onboarding, accelerate time to value, and establish a strong foundation for long-term growth and retention.Working closely with Business Development and Engineering, you will guide customers through discovery, planning, and technical integrations, ensuring they feel supported, prepared, and confident from the start of their journey with Steg.AI. You will leverage your technical expertise to troubleshoot issues, provide practical solutions, and clearly communicate technical concepts to both technical and non-technical audiences.This role requires travel for conferences, customer meetings, and industry events.## About Steg.AISteg.AI's mission is to protect and authenticate digital media. We do it by creating software that uses machine learning to watermark digital media. Our watermarks are invisible to humans, but detectable by our proprietary algorithms.Founded in 2019, Steg.AI is a National Science Foundation (NSF) and investor-funded startup based in Orange County, California. We service customers across many industries such as consumer electronics, media & entertainment, and government.## Scope of Responsibility* Lead onboarding and adoption of Steg.AI with enterprise customers* Help customers effectively leverage Steg.AI to achieve their content security goals* Build strong customer relationships and maximize customer retention* Lead regular customer meetings to ensure ongoing support and customer satisfaction* Identify patterns impacting customer experience and usage* Communicate customer requirements to the engineering team to co-craft technical action items* Represent Steg.AI at conferences, customer sites, and industry events## Qualifications* 4+ years in customer success, support, or a similar role* Comfortable explaining technical concepts to technical and non-technical audiences* Understands APIs, integrations, authentication flows, and data mapping; can quickly learn new technical concepts* Strong collaboration, communication, and organizational skills* Thrives in a fast-paced, early-stage startup environment## To ApplySend your resume/CV to **careers@steg.ai**Apply now #J-18808-Ljbffr

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