Salary: $52,100.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 187913
Agency: Department of Health and Human Services
Division: Eligibility Quality Assurance
Opening Date: 05/14/2026
Closing Date: 6/3/2026 11:59 PM Eastern
Class Code:: AH40
Position Number:: 60013951
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN09
Hiring Range - Min.: $52,100.00
Hiring Range - Max.: $52,100.00
Opening Date: 05/01/2026
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Failure to provide detailed and complete information may result in your application not being referred.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities*This position is a re-post. Previous applicants do not need to re-apply.*This is a South Carolina Department of Health and Human Services Internal Position. Only current South Carolina Department of Health and Human Services employees are eligible for this position.The Agency's mission is to be boldly innovative in improving the health and quality of life for South Carolinians.This is position is located in
Eligibility Determination Respondent, Richland County. This is an in-office role and not a telecommute or remote position.
Are you the One? We are looking for a
Program Coordinator II (EEMS Respondent Supervisor (Non-MAGI & LTC)) who will promote the mission and values of SCDHHS. Under limited supervision, serves as first-line supervisor for Non-MAGI and LTC Eligibility Respondent Coordinators. Will represent the agency in both formal and informal hearings and appeals processes. Reviews case summaries and appeal packets for Non-MAGI and LTC cases to ensure they are accurate and complete prior to sending to the Division of Appeals and Hearings and petitioner. May have to assist with writing appeal summaries. Assigns cases to team members as well as monitors team members' progress with cases. Tracks case status and reports case status to Manager.
- Serves in a supervisor role for the team. Assigns cases to team members, monitors and tracks case progression. Assists team members with policy clarification as needed. Reports case progression to Manager.
- Attends hearings to represent the Department of Health and Human Services and present evidence to support the eligibility decision.
- Ensure the final administrative decision issued by the Division of Appeals and Hearings is followed in all Non-MAGI and LTC eligibility appeal cases. Follow Medicaid policies and procedures to respond to the petitioner if an appeal is filed based on a new decision. Take necessary actions to determine/reinstate eligibility when the previous decision was reversed.
- Stays abreast of all current SCDHHS policy and procedures pertaining to Medicaid eligibility and appeals process.
- Performs fundamental supervisory and leadership functions in accordance with Department policies and procedures, best practices and Federal and State rules and regulations, especially with regard to Equal Employment Opportunity Commission (EEOC) standards. Maintains an effective Organizational team and motivates diverse staff to accomplish mission critical operations and objectives. Promotes workforce engagement.
- Complete other job duties as assigned. May require performing tasks across the team or other business units within the agency.
The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
- 15 days annual (vacation) leave per year.
- 15 days sick leave per year.
- 13 paid holidays.
- State Retirement Plan and Deferred Compensation Programs.
Minimum and Additional RequirementsA bachelor's degree and relevant program experience.
PREFERRED: Knowledge of Medicaid (Non-MAGI and Long-Term Care (LTC) eligibility) and the SCDHHS appeal process.
Additional Requirements:- Valid driver's license.
- Requires holder to drive routinely.
- Occasional overnight travel.
- Overtime and/or weekend work with Deputy approval.
- Sitting or standing for long periods of time.
- Lifting requirements: 20 lbs.
- In-office role.
Preferred Qualifications- Knowledge of SCDHHS Medicaid Eligibility Policies and Procedures as well as general knowledge of applicable state and federal regulations.
- Ability to exercise judgment and discretion.
- Must have strong oral and written communication skills and be able to communicate effectively.
- Candidate must establish and maintain professional interaction with agency staff, service provider staff and Medicaid beneficiaries/petitioners.
- Must be able to gather information in a timely and accurate manner and demonstrate attention to detail.
- Ability to interpret and apply laws, regulations, policies, and procedures.
- Knowledge of SCDHHS Medicaid Eligibility systems such as MMIS, CURAM, OnBase, CGIS is preferred.
Additional CommentsPlease complete the State application to include all current and previous work history and education.
A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.
The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Benefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
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The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the minimum qualification requirements. Please, thoroughly complete the Education and Work Experience sections of your application and the Supplemental Questions. Failure to provide detailed and complete information will result in your application being rejected. Any misrepresentation or omissions will result in your disqualification from employment and/or termination. You may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. I acknowledge that I have read, understand, and agree with the above.
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Are you currently employed with the South Carolina Department of Health and Human Services? This is an internal posting and only internal candidates will be considered.
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Would you be willing to accept a salary of $52,100?
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Do you have a bachelor's degree?
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Do you have relevant program experience?
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Do you have a valid driver's license? If yes, please provide your driver's license number and state of issuance.
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Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD214 Form with your job application in order to qualify and claim this preference.
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How did you hear about this career opportunity?
Required Question