POSITION: PATIENT ACCESS SPECIALIST - REMOTE
DEPT: PATIENT ACCESS TELE ACCESS
HOURS: VARIED, FLEX, FLOAT, WEEKENDS, HOLIDAYS
STATUS: FULL TIME / 80 HOURS PER PAY
****MUST BE WITHIN A 50 MILE RADIUS AND WILLING TO COME INTO OFFICE FOR MEETINGS
The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.ย ย ย
The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships.ย ย Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital.ย The Patient Access Specialist must comprehend the hospitalโs financial policies, possess the ability to apply it to the patient, and secure payment for the patientโs hospital liability.ย Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers.ย
Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.