... remote opportunity for candidates with excellent communication skills, strong customer service ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... remote opportunity for candidates with excellent communication skills, strong customer service ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
Remote Customer Service Agent
Montgomery, AL · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Montgomery, AL · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Athens, AL · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Athens, AL · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Phenix City, AL · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Phenix City, AL · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Mobile, AL · Remote
$15.50 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Mobile, AL · Remote
$15.50 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Dothan, AL · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Dothan, AL · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Tuscaloosa, AL · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Tuscaloosa, AL · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Florence, AL · Remote
$14 - $18.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Florence, AL · Remote
$14 - $18.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Birmingham, AL · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Birmingham, AL · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Decatur, AL · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Decatur, AL · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Madison, AL · Remote
$14 - $18.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Madison, AL · Remote
$14 - $18.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Bessemer, AL · Remote
$13.75 - $18.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Bessemer, AL · Remote
$13.75 - $18.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Gadsden, AL · Remote
$12.75 - $17/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Gadsden, AL · Remote
$12.75 - $17/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Huntsville, AL · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Huntsville, AL · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Representative
Madison, AL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Remote Customer Service Representative
Madison, AL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Remote Customer Service Representative
Dothan, AL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Remote Customer Service Representative
Dothan, AL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Remote Customer Service Representative
Mobile, AL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Remote Customer Service Representative
Mobile, AL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Remote Customer Service Representative
Decatur, AL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Remote Customer Service Representative
Decatur, AL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Remote Customer Service Representative
Bessemer, AL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Remote Customer Service Representative
Bessemer, AL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Remote Customer Service Representative
Tuscaloosa, AL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Remote Customer Service Representative
Tuscaloosa, AL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Overnight Remote Inbound Customer Service information
What is the difference between Overnight Remote Inbound Customer Service vs Overnight Remote Inbound Call Center Representative?
| Aspect | Overnight Remote Inbound Customer Service | Overnight Remote Inbound Call Center Representative |
|---|---|---|
| Primary Role | Handling customer inquiries, providing support, resolving issues | Answering calls, assisting customers, processing transactions |
| Work Environment | Remote, home-based, computer and phone setup | Remote, home-based, computer and phone setup |
| Required Skills | Communication, problem-solving, product knowledge | Communication, sales skills, product knowledge |
| Common Certifications | Customer service certification often preferred | Customer service certification often preferred |
Both roles involve remote, overnight work handling customer interactions. The main difference is that Customer Service focuses on support and issue resolution, while Call Center Representatives often handle inbound calls related to sales or transactions. Both positions require similar skills and certifications, making them closely related but distinct in their primary functions.
What are the most commonly searched types of Remote Inbound Customer Service jobs in Alabama? The most popular types of Remote Inbound Customer Service jobs in Alabama are:
What cities in Alabama are hiring for Overnight Remote Inbound Customer Service jobs? Cities in Alabama with the most Overnight Remote Inbound Customer Service job openings:
$13/hr
Full-time
Posted 12 days ago
Job description
We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.
This is a fully remote opportunity for candidates with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect.
The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.
Key Responsibilities
- Handle inbound customer support inquiries via phone, email, and live chat
- Assist customers with warranty claims and general product or service inquiries
- Provide clear, professional, and empathetic customer support in both English and French
- Accurately document customer interactions and case updates
- Troubleshoot customer concerns and escalate issues when necessary
- Maintain strong service quality and response standards
- Collaborate with internal teams to ensure smooth customer experiences
Compensation:
- $13 USD p/hour paid weekly
Technical Requirements (Essential)
To be considered, candidates must meet all technical requirements below:
- Windows 11 PC (Mac not supported)
- 12–16 GB RAM
- Dual monitors
- Webcam
- Fibre internet with a wired connection
- Backup power solution
- Microsoft Teams / Office 365
Applications that do not meet the minimum technical requirements may not move forward in the process.
Hiring Process
Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment.
The process includes:
- Resume review
- Prescreen questionnaire
- One-way video interview
- Second interview
- Client interview
Please note:
Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.
Requirements
Requirements
- Native or near-native fluency in English and French-Canadian
- Strong preference for candidates with an authentic Quebecois dialect
- Previous customer service or customer support experience required
- Experience handling phone, email, and chat support preferred
- Excellent verbal and written communication skills
- Strong listening and problem-solving abilities
- Comfortable working independently in a remote environment
- Reliable high-speed internet connection and professional remote work setup
- Ability to multitask and manage multiple customer interactions efficiently
Preferred Qualifications
- Experience with warranty claims or product support
- Experience working with North American customers
- Call center or contact center experience
- CRM or ticketing system experience